Using scent to lift customers' moods

Faced with tougher and tougher online competition, traditional retailers are scrambling to find ways to exploit the advantages of realworld sales that e-commerce vendors can’t easily duplicate, such as taste and feel – and smell. Strong scents brighten attitudes and open wallets, and a recent study shows that the right scent at the right intensity can increase sales by nearly a third

A catalog of larval Amphibia in the Yale Peabody Museum

The herpetological collection of Yale University\u27s Peabody Museum of Natural History contains over 1,460 lots of larval amphibians, representing more than 9,000 individuals. Although the majority of the larvae originate from North American localities, especially Connecticut, the collection includes representative holdings from several countries. A catalog of the entire Yale Peabody Museum larval collection is provided here

Relationship value benefits of membership programs, heterogeneous stakeholders and museum impact beyond fees

In times of decreasing public funding, cultural institutions such as museums increasingly develop new stakeholder management practices to build a different or more diversified support base. Recently, membership programs have especially been gaining popularity. In this paper, we adopt a relationship value approach to study the poorly understood behaviors of members that can benefit museums beyond membership fees. In particular, we focus on the extent to which membership level and the perceived prestige of the museum drive value co-creation through prestige leveraging. We study this by using a sample of 430 members and non-members of the Hermitage Museum in Amsterdam. We find that membership level is positively related with cross-buying behavior at the museum store and restaurant, and recommending the museum. In addition, these value creating behaviors are mediated by members leveraging the museum's prestige in their social environment. In contrast, we find a negative relationship between membership level and recruiting new members into the program, which could be explained by status dilution effects