30 research outputs found

    Job Satisfaction of Malaysian Nurses: A Causal Model

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    Turnover intention is a challenging issue for most of the developed and developing countries. Past studies revealed that there were two common approaches to enhance nurses’ retention. The first approach is focus on recruitment and selection activities as well as establishes more schools and colleges of nursing that will produce more nursing graduate. The second approach is to attract and retain more dedicated and quality professional nursing staff. Substantial studies have confirmed that job satisfaction as a major predictor of turnover intention. Therefore, this paper is mainly focus on identifying significant predictors of job satisfaction which will subsequently reduce turnover intention among staff nurses in Malaysia healthcare industry

    A conceptual framework on information co-creation: bridging the gap between organizations and consumers

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    Information quality (IQ) plays a dual role. In the context of organizations, information has been used by employees within an organization for working purposes and achieving targets. On the other hand, customers are also information users. They rely on information to stay informed, make decisions, comply with rules and exercise their rights and obligations. Literatures pointed out that there is a wide gap between information quality created and shared between organizations and their customers in which the latter is seemed at a disadvantage. This is simply because customers are seen as external to the organizations and passive. They are just merely the end recipients of goods and services. The aim of this paper is to propose a conceptual study to bridge the gap in information co-creation between organizations and customers. The novelty of the framework is to create a “winwin” situation for both parties. By using Information Systems Success (ISS) model, a personalized customer experience can be created by taking into consideration their voices and rights in the information co-creation process. As a result, a meaningful journey produces satisfied and empowered customers that tend to be loyal to organizations. This serves to reward the organizations in their long-term churn management

    Industrial revolution 4.0: Towards a conceptual framework on the implementation challenges in Malaysian manufacturing sector

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    The fourth industrial revolution, also called Industry 4.0 (I4.0) involves digitization of the manufacturing sector, with sensors (chips) in virtually all product components and manufacturing equipment, widespread cyber physical systems (CPS), and analysis of all relevant data. Industry 4.0 influences essential applications in manufacturing processes, the transformation is to be far-reaching but the pace of change to be slower than in the digital disruption of the consumer Internet.Due to long investment cycles, companies tend to be cautious in their decision making when it comes to significant disruptions. With expected Investments of US$ 907B by 2020, the world is definitely moving toward a new industrial phase, but are the Malaysian Manufacturing Companies ready for it? The aim of the study is to propose a conceptual study investigating the association of three challenges which consists of unqualified employees, high costs, vague return on investment are challenges towards Industry 4.0 revolution in Malaysian manufacturing sector.The novelty of the proposed conceptual framework shall increase the understanding that manufacturing sector should act along three challenges to overcome the implementation changes towards embracing Industry 4.0; which drives the next level of operational effectiveness, adapt business models to capture shifting value pools, and build the foundations for digital transformation

    A Knowledge Management-extended Gamified Customer Relationship Management System

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    The growth of Smart Cities often depends on global trends, human capital, foreign investments and partnerships, as well as citizen participation. With these drivers in mind, we focus on the question of how to attract and maintain customers first through a Gamified Customer Relationship Management System and subsequently, its enhancement via a Knowledge Management approach. The design of the gamified customer relationship management system and subsequently, its extension via a Knowledge Management approach are presented along with simple text mining on data from the Website’s forum. Findings towards user acceptance and user satisfaction are positive and directly lends towards possible Big Data and possibly, IoT applications in the future

    Cleaner technologies adoption: Outcomes of E&F manufacturing SMEs sustainability

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    In recent years, the importance of the environmental agenda for the industry has been rising exponentially at the international level. Additionally, increasing consumers’ awareness on the environmental impact of their consumption choices and their willingness to reduce their ecological footprint has created new market opportunities for manufacturers. Sustainable green practices have become the conscientious imperative expected from all manufacturing industries due to rising environmental awareness among today’s society.Therefore, the objectives of this research were to determine the extent of green initiatives implementation in Electrical and Electronics (E&E) manufacturing SMEs as well as to examine the relationship between those practices and sustainable green practices.The quantitative data was obtained through a survey of 260 E&E manufacturing SMEs located throughout Malaysia. Analysis of the findings showed that there is an encouraging level of sustainable green practice implementation among the SMEs, with optimization of water conservation initiative as being the top priority and followed by energy efficiency.The result also revealed that waste management initiative not significantly affected sustainable green practices.The findings of this research provide new directions for future research and key implications concern the importance for firms and policymakers to work with sustainability issues using both internal and external perspectives

    Cubicles or corner offices? Effects of academic performance on university graduates’ employment likelihood and salary

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    This paper uses a 2016/2017 sample of 1107 freshly minted university graduates from a public and a private university in Malaysia. Against a backdrop of an institutional setting very much different from that of western countries’ and issues of high living costs and graduate unemployment, we analyse how academic performance affects graduates’ employment likelihood, salaries, and salary distribution. Using quantile estimations, we find that academic performance is not a key determinant in whether or not a graduate secures a job upon graduation, and that having better academic performance would only be beneficial if the graduates are working in jobs at the lower half of the salary distribution. We fill the literature gap by analysing how academic performance affects new graduates in terms of where they are on the salary distribution continuum; such analyses are neglected in the literature

    Green Initiatives Adoption: Perspective of E&E Manufacturing SMEs Sustainability

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    In recent years, the importance of the environmental agenda for the industry has been rising exponentially at the international level. Additionally, increasing consumers' awareness on the environmental impact of their consumption choices and their willingness to reduce their ecological footprint has created new market opportunities for manufacturers. Sustainable green practices have become the conscientious imperative expected from all manufacturing industries due to rising environmental awareness among today's society. Therefore, the objectives of this research were to determine the extent of green initiatives implementation in Electrical and Electronics (E&E) manufacturing SMEs as well as to examine the relationship between those practices and sustainable green practices. The quantitative data was obtained through a survey of 260 E&E manufacturing SMEs located throughout Malaysia. Analysis of the findings showed that there is an encouraging level of sustainable green practice implementation among the SMEs, with optimization of water conservation initiative as being the top priority and followed by energy efficiency. The result also revealed that waste management initiative not significantly affected sustainable green practices. The findings of this research provide new directions for future research and key implications concern the importance for firms and policymakers to work with sustainability issues using both internal and external perspectives

    Cubicles or corner offices? Effects of academic performance on university graduates’ employment likelihood and salary

    Get PDF
    This paper uses a 2016/2017 sample of 1107 freshly minted university graduates from a public and a private university in Malaysia. Against a backdrop of an institutional setting very much different from that of western countries’ and issues of high living costs and graduate unemployment, we analyse how academic performance affects graduates’ employment likelihood, salaries, and salary distribution. Using quantile estimations, we find that academic performance is not a key determinant in whether or not a graduate secures a job upon graduation, and that having better academic performance would only be beneficial if the graduates are working in jobs at the lower half of the salary distribution. We fill the literature gap by analysing how academic performance affects new graduates in terms of where they are on the salary distribution continuum; such analyses are neglected in the literature

    The distinctive gastric fluid proteome in gastric cancer reveals a multi-biomarker diagnostic profile

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    <p>Abstract</p> <p>Background</p> <p>Overall gastric cancer survival remains poor mainly because there are no reliable methods for identifying highly curable early stage disease. Multi-protein profiling of gastric fluids, obtained from the anatomic site of pathology, could reveal diagnostic proteomic fingerprints.</p> <p>Methods</p> <p>Protein profiles were generated from gastric fluid samples of 19 gastric cancer and 36 benign gastritides patients undergoing elective, clinically-indicated gastroscopy using surface-enhanced laser desorption/ionization time-of-flight mass spectrometry on multiple ProteinChip arrays. Proteomic features were compared by significance analysis of microarray algorithm and two-way hierarchical clustering. A second blinded sample set (24 gastric cancers and 29 clinically benign gastritides) was used for validation.</p> <p>Results</p> <p>By significance analysyis of microarray, 60 proteomic features were up-regulated and 46 were down-regulated in gastric cancer samples (<it>p </it>< 0.01). Multimarker clustering showed two distinctive proteomic profiles independent of age and ethnicity. Eighteen of 19 cancer samples clustered together (sensitivity 95%) while 27/36 of non-cancer samples clustered in a second group. Nine non-cancer samples that clustered with cancer samples included 5 pre-malignant lesions (1 adenomatous polyp and 4 intestinal metaplasia). Validation using a second sample set showed the sensitivity and specificity to be 88% and 93%, respectively. Positive predictive value of the combined data was 0.80. Selected peptide sequencing identified pepsinogen C and pepsin A activation peptide as significantly down-regulated and alpha-defensin as significantly up-regulated.</p> <p>Conclusion</p> <p>This simple and reproducible multimarker proteomic assay could supplement clinical gastroscopic evaluation of symptomatic patients to enhance diagnostic accuracy for gastric cancer and pre-malignant lesions.</p
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