5 research outputs found

    Boston Hospitality Review: Winter 2016

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    The Evolution of Dual-Branded Hotels: How the Marriott/Starwood Acquisition Enhances Opportunities for Developers By Daniel Lesser, Jonathan Jaeger, & Jeremy Gilston of LW Hospitality Advisors® -- The Making of Airbnb by Morgan Brown -- Hotel E-Commerce: Navigating the Complex Hospitality Digital Marketing Landscape by Leora Halpern Lanz -- Being Lord Grantham: Aristocratic Brand Heritage and the Cunard Transatlantic Crossing by Bradford Hudson -- Hospitality Management: Learning, Doing, Knowing by Christopher Muller -- Disruption from the Inside-Out: Innovation in the Restaurant Industry By Makaela Reink

    Boston Hospitality Review: Fall 2015

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    U.S. Lodging Industry Update – Q2 2015 by Daniel Lesser and Jonathan Jaeger of LW Hospitality Advisors® -- Hotel Crowdfunding Grows Up by Joshua Bowman -- Digital Marketing Budgets for Independent Hotels: Continuously Shifting to Remain Competitive in the Online World by Leora Halpern Lanz and Megan Carmichael -- From Patrons to Chefs, a History of Women in Restaurants by Jan Whitaker -- The Bleacher Bar at Fenway Park: Transforming a Former Indoor Batting Cage Into a Unique Eatery and Bar by Graham Ruggie -- Outrageous by Michael Oshin

    Boston Hospitality Review: Spring 2016

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    Understanding the Momentum and Motivations of Foreign Investors in U.S. Hospitality by Ken Wilson and Liya Ma -- Creating Memorable Experiences: How hotels can fight back against Airbnb and other sharing economy providers by Makarand Mody -- Rebranding Before the Digital Age: 4 Strategies Used by the Sheraton New York Hotel and Towers During the 1992 Democratic National Convention by Leora Halpern Lanz, Juan Lesmes, and Erinn Tucker -- Federal Minimum Wage Debate: Are Gubernatorial Politics Behind a Hotel Line Employee Wage? by Nicholas Thomas and Eric Brown -- Rethinking Substance Use and Abuse Among Hospitality Employees by Amir Shani -- Consumers’ Desires in Hostels: Addressing Latent and Explicit Needs in United States Hostels by Emily Horto

    Boston Hospitality Review: Fall 2016

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    The Heart of Successful Hotels: Going Beyond the Monopoly Game Strategy By Joseph Khairallah and Andrea Foster -- Fragments of the Past By Peter Szende and Annie Holcombe -- Hospitality Branding in the Age of the Millennial By Allen Adamson and Chekitan S. Dev -- In 2017 What Will a Restaurant Actually Be? A New Taxonomy By Christopher Muller -- The Unreal Thing: Faux Heritage at Disney By Bradford Hudson -- An Insider’s Look at the 2016 Philadelphia Democratic National Convention: Hospitality and Inclusion at Work By Erin Tucker, Leora Halpern Lanz, and Juan Lesme

    Boston Hospitality Review: Winter 2019

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    TABLE OF CONTENTS: "Training: The Necessity of Error Management Training in the Hospitality Industry" by Priyanko Guchait; "Trends: Green Hotels: An Overview" by Minu Agarwal and Prashant Das; "Tourism: Panacea or peril? The implications of Neolocalism as a more intrusive form of tourism" by Makarand Mody and Kyle Koslowsky; "Restaurants: How Can Single-Unit Restaurants Strive for Powerful Online Presence?" by Leora Lanz and Jenna Berry; "Retention: Why Hoteliers Stay and Go: Future Oriented Thinking" by Sean McGinley; "Service Recovery: Failure is Not Fatal: Actionable Insights on Service Failure and Recovery for the Hospitality Industry" by Lisa C. Wan and Elisa Chan; "Research: A Detailed Study of the Expected and Actual Use of Hotel Amenities" by Chekitan S. Dev and Prateek Kumar
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