Boston Hospitality Review: Summer 2015

Boston, the Booth Brothers, and the Parker House by Susan Wilson -- Airports Hotels: Laying the Foundation for a Synergistic Relationship by Allison Fogarty -- The Pricing Effects of Heritage at an Iconic Hotel by Bradford Hudson -- The Customer is Always Right, Right? A Look at How Yelp Has Taken Hold of the Boston Restaurant Industry by Rachel DeSimone -- Search Engine Marketing (SEM): Financial & Competitive Advantages of an Effective Hotel SEM Strategy by Leora Lanz and Jovanna Fazzin

Boston Hospitality Review: Spring 2018

Table of contents: Sustainability In Hospitality? How Legality and Authenticity Impact the Rationale for Integrating Sustainable Practices By Christian E. Hardigree, J.D. -- The Digital Future of the Tourism & Hospitality Industry By Martin Zsarnoczky -- Cutting Through the Online Hospitality Clutter, Part II: Best Practices for Paid Digital Marketing By Leora Lanz and Namrata Sridhar -- Blending Theory and Practice: Experiential Learning in Hospitality Curriculum: A Case Study of Student Projects for Industry Clients By Michael Oshins and Joel Brown

Boston Hospitality Review: Winter 2016

The Evolution of Dual-Branded Hotels: How the Marriott/Starwood Acquisition Enhances Opportunities for Developers By Daniel Lesser, Jonathan Jaeger, & Jeremy Gilston of LW Hospitality Advisors® -- The Making of Airbnb by Morgan Brown -- Hotel E-Commerce: Navigating the Complex Hospitality Digital Marketing Landscape by Leora Halpern Lanz -- Being Lord Grantham: Aristocratic Brand Heritage and the Cunard Transatlantic Crossing by Bradford Hudson -- Hospitality Management: Learning, Doing, Knowing by Christopher Muller -- Disruption from the Inside-Out: Innovation in the Restaurant Industry By Makaela Reink

The case of the Diamond Princess: stranded at sea in a pandemic parts 1, 2, and 3 teaching notes

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Boston Hospitality Review: Fall 2015

U.S. Lodging Industry Update – Q2 2015 by Daniel Lesser and Jonathan Jaeger of LW Hospitality Advisors® -- Hotel Crowdfunding Grows Up by Joshua Bowman -- Digital Marketing Budgets for Independent Hotels: Continuously Shifting to Remain Competitive in the Online World by Leora Halpern Lanz and Megan Carmichael -- From Patrons to Chefs, a History of Women in Restaurants by Jan Whitaker -- The Bleacher Bar at Fenway Park: Transforming a Former Indoor Batting Cage Into a Unique Eatery and Bar by Graham Ruggie -- Outrageous by Michael Oshin

Extended stay America: HR successes amidst the COVID-19 pandemic

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Boston Hospitality Review: Winter 2018

Table of contents: Blockchain Technology & its Implications for the Hospitality Industry By Tarik Dogru, Makarand Mody, & Christie Leonardi -- How Does My Neighbor Feel About my Airbnb? By Makarand Mody, Courtney Suess & Tarik Dogru -- 5 Keys to Successful Hospitality Leadership By Sarah Andersen -- Cutting Through the Online Hospitality Clutter: 10 Best Practices for Organic Visibility By Leora Lanz & Juan Lesmes -- When is a Group a Chain, and a Chain a Brand? By Christopher Muller -- À la Carte Dining in a Banquet Setting: Is it Feasible? By Peter Szende and Ally Run

Boston Hospitality Review: Spring 2016

Understanding the Momentum and Motivations of Foreign Investors in U.S. Hospitality by Ken Wilson and Liya Ma -- Creating Memorable Experiences: How hotels can fight back against Airbnb and other sharing economy providers by Makarand Mody -- Rebranding Before the Digital Age: 4 Strategies Used by the Sheraton New York Hotel and Towers During the 1992 Democratic National Convention by Leora Halpern Lanz, Juan Lesmes, and Erinn Tucker -- Federal Minimum Wage Debate: Are Gubernatorial Politics Behind a Hotel Line Employee Wage? by Nicholas Thomas and Eric Brown -- Rethinking Substance Use and Abuse Among Hospitality Employees by Amir Shani -- Consumers’ Desires in Hostels: Addressing Latent and Explicit Needs in United States Hostels by Emily Horto

Boston Hospitality Review: Fall 2016

The Heart of Successful Hotels: Going Beyond the Monopoly Game Strategy By Joseph Khairallah and Andrea Foster -- Fragments of the Past By Peter Szende and Annie Holcombe -- Hospitality Branding in the Age of the Millennial By Allen Adamson and Chekitan S. Dev -- In 2017 What Will a Restaurant Actually Be? A New Taxonomy By Christopher Muller -- The Unreal Thing: Faux Heritage at Disney By Bradford Hudson -- An Insider’s Look at the 2016 Philadelphia Democratic National Convention: Hospitality and Inclusion at Work By Erin Tucker, Leora Halpern Lanz, and Juan Lesme

Boston Hospitality Review: Winter 2019

TABLE OF CONTENTS: "Training: The Necessity of Error Management Training in the Hospitality Industry" by Priyanko Guchait; "Trends: Green Hotels: An Overview" by Minu Agarwal and Prashant Das; "Tourism: Panacea or peril? The implications of Neolocalism as a more intrusive form of tourism" by Makarand Mody and Kyle Koslowsky; "Restaurants: How Can Single-Unit Restaurants Strive for Powerful Online Presence?" by Leora Lanz and Jenna Berry; "Retention: Why Hoteliers Stay and Go: Future Oriented Thinking" by Sean McGinley; "Service Recovery: Failure is Not Fatal: Actionable Insights on Service Failure and Recovery for the Hospitality Industry" by Lisa C. Wan and Elisa Chan; "Research: A Detailed Study of the Expected and Actual Use of Hotel Amenities" by Chekitan S. Dev and Prateek Kumar