Personalidade resistente e relação com a saída voluntária

This paper discusses the relationship between hardiness personality and workers’ voluntary resignation from call center jobs. The aim is to understand the decision to leave through a subject’s personality. The hardiness personality questionnaire developed by Moreno, Garrosa and Gonzalez (2000) was administered to a sample of 81 telemarketers. A higher probability of voluntary resignation was found in those with low hardiness personality as well as in those with higher levels of education. The greater permanence of workers with a high level of hardiness personality shows that there are individual traits that facilitate the way in which the worker deals with the demands and the perception of the work setting, which influences the voluntary resignation decision in this type of organizations.En el presente trabajo se analiza la relación entre la personalidad resistente, y el egreso voluntario de los trabajadores en call centers. Se pretende entender la decisión de egreso, a través de la personalidad. Se aplicó el cuestionario de personalidad resistente desarrollado por Moreno, Garrosa y Gonzalez (2000) a una muestra de 81 teleoperadores. Se encontró una probabilidad mayor de egreso voluntario en las personas con baja personalidad resistente así como las que cuentan con mayores niveles de escolaridad. Esto nos permite señalar que existen rasgos individuales que facilitan la gestión de las demandas y la percepción sobre el contexto laboral que influye en la decisión de egreso en este tipo de organizaciones.Dans le présent travail, la relation entre la personnalité résistante et le départ volontaire des travailleurs dans les centres d’appels est analysée. Il est destiné à comprendre la décision de sortir, à travers la personnalité. Le questionnaire sur la personnalité résistante développé par Moreno, Garrosa et Gonzalez (2000) a été appliqué à un échantillon de 81 télévendeurs. Nous avons trouvé une probabilité plus élevée de départ volontaire chez les personnes à faible personnalité résistante ainsi que chez celles ayant un niveau de scolarité plus élevé. Cela nous permet de souligner qu’il existe des caractéristiques individuelles qui facilitent la gestion des demandes et la perception du contexte de travail qui influence la décision de quitter ce type d’organisation.Neste trabalho se analisa, a relação entre a personalidade resistente e a saída voluntária dos trabalhadores em centros de chamada. Pretende-se compreender a decisão de saída, através da personalidade. Foi aplicado o questionário de personalidade resistente desenvolvido por Moreno, Garrosa e Gonzalez (2000) em uma mostra de 81 teleoperadores. Uma maior probabilidade de retirada voluntária foi encontrada em pessoas com baixa personalidade resistente assim como aqueles com níveis mais elevados de escolaridade. Isso nos permite apontar que existem traços individuais que facilitam o gerenciamento das demandas e a percepção sobre o contexto de trabalho que influencia a decisão de saída neste tipo de organizaçõe

Intervención sobre la confianza organizacional en un colectivo de docentes de secundaria de un colegio privado de Montevideo

Treball Final de Màster Universitari en Psicologia del Treball, de les Organitzacions i en Recursos Humans. Codi: SBE513. Curs acadèmic: 2018/2019.The increase in uncertainty and high competition in current contexts require innovation and constant change on the part of organizations. This has led to organizational trust becoming a key aspect for organizations. Adaptation to a context like the one described is feasible for flexible organizations, not dominated by control paradigms and strict rules. The operation of these is based on trust relationships that enable the cooperation and coordination of activities to achieve the purposes set. In turn these organizations can achieve a high level of commitment of people with the mission and organizational purposes. In our society, schools are key to social development and in particular to achieve goals of learning and socialization of its members. These service organizations require a high level of involvement of their teachers as well as high levels of trust among their members

ESTRESORES LABORALES Y BIENESTAR EN EL TRABAJO EN PERSONAL AERONÁUTICO DE CABINA

This research aims to identify the triggers of workplace stress and their relationship with the quality of working life of aircraft cabin crew. The sample consisted of 136 individuals who work as aviation cabin crew, who were administered the questionnaire Quality of Life Professional CVP-35 Cabezas (2000), which was considered for analysis only item that evaluates the dimension Overall this variable; and measuring instrument triggers of workplace stress for pilots (IMDELP), Aguirre (2015). Results show: (1) stewardess percieve a high level of a labor estress, (2) just an average level of satisfaction, (3) a low quality of labor life, (4) and there is a meaning relation between quality of labor life and detonating factors of organizational stress type, extraorganizational and physical atmosphere, (5) In addition, socialdemographic variables are full related in the following way: sex and physical atmosphere factor, sex and satisfaction with the supervision, sex and satisfaction with benefits, sex and satisfaction with degree of participation, sex and labor performance, age and labor performance, children and labor performance; number of children and labor performance, permanence at job and satisfaction with your work, permanence at job and labor performance, permanence at job and quality of labor life.La presente investigación tiene como objetivo identificar los factores desencadenantes del estrés laboral y la relación de éstos con la calidad de vida laboral de personal aeronáutico de cabina. La muestra está conformada por 136 individuos que trabajan como personal aeronáutico de cabina, a quienes se les aplicó el Cuestionario de Calidad de Vida Profesional CVP-35 de Cabezas (2000), del cual se consideró para el análisis sólo el ítem que evalúa la dimensión global de esta variable; y el Instrumento de medición de detonantes de estrés laboral para pilotos (IMDELP) de Aguirre (2015). Los resultados encontrados indican que: (1) los tripulantes de cabina perciben un alto nivel de estrés laboral, (2) una moderada Satisfacción laboral, (3) una baja calidad de vida laboral, (4) y que existe una relación significativa  entre la calidad de vida laboral y los factores desencadenantes del estrés de tipo organizacional, extra-organizacional y del ambiente físico, (5) además, las variables sociodemográficas se relacionan significativamente de la siguiente forma: sexo y factor ambiente físico, sexo y satisfacción con la supervisión, sexo y satisfacción con las prestaciones, sexo y satisfacción con el grado de participación, sexo y desempeño laboral, edad y desempeño laboral, hijos y desempeño laboral, número de hijos y desempeño laboral, permanencia laboral y satisfacción con el trabajo, permanencia laboral y desempeño laboral y permanencia laboral y calidad de vida laboral

Evaluación del engagement en trabajadores de la salud en Uruguay a través de la escala Utrecht de engagement en el trabajo (UWES)

The aim of this paper was to examine the psychometric properties of the Spanish version of the Utrecht Work Engagement Scale (UWES) in its 17-item version for the assessment of health workers in Uruguay. The sample consisted of 1,324 workers of both sexes (63.7% of women) from different health institutions, public (45.7%) and private (54.3%), in Montevideo and from the rest of the country (64.4% and 35.6% respectively). The internal consistency analyzes, employing Cronbach's alpha coefficient, reveal satisfactory levels of internal consistency for the total scale and the three factors, and reinforce the evidence of weakness of two items on the scale. The factorial structure analyzes by confirmatory factor analysis show an adequate fit of the trifactorial model to the data, although the high correlation between the latent factors could indicate that the unifactorial model may also be acceptable. Evidence from this study suggests that the Spanish version of the UWES-17 may be a valid and reliable instrument for the measurement of engagement and its three factors in health workers in Uruguay.El objetivo principal de este estudio fue examinar las propiedades psicométricas de la versión en español de la escala Utrecht de engagementen el trabajo (UWES) en su versión de 17 ítems para la evaluación de trabajadores de la salud en Uruguay. La muestra se compuso de 1324 trabajadores de ambos sexos (63.7% de mujeres) de diferentes instituciones de salud, públicas (45.7%) y privadas (54.3%), de Montevideo y del interior del país (64.4% y 35.6% respectivamente). Los análisis de consistencia interna, mediante coeficiente alfa de Cronbach, revelan niveles satisfactorios de consistencia interna de la escala total y los tres factores, y refuerzan la evidencia de debilidad de dos ítems de la escala. Los análisis de estructura factorial a partir de un análisis factorial confirmatorio, muestran el ajuste medianamente aceptable del modelo trifactorial a los datos, aunque los elevados índices de correlación entre los factores latentes indican que un modelo unifactorial también podría ser aceptable. La evidencia de este estudio sugiere que la versión en español del UWES-17 puede ser un instrumento válido y confiable para la medición del compromiso y sus tres factores en los trabajadores de salud en Uruguay

Factor Structure and Measurement Invariance of the Spanish Burnout Inventory Among Professionals Across 17 Countries and Regions

Studies on the prevalence of burnout in professionals in service organizations who work in direct contact with the clients or users of the organization have concluded that burnout is a serious health disorder that has increased due to the COVID-19 pandemic. A significant advantage of the Spanish Burnout Inventory (SBI) over other instruments is that it provides a broader conceptualization of burnout by including feelings of guilt as a dimension of burnout to explain its development. However, the measurement invariance of the SBI across countries has not been investigated. The purpose of this study was to test the measurement invariance of the SBI among professionals across 17 countries and regions in Europe, Latin America, and Asia, and in different languages. All the countries showed a good fit to the four-factor model, except the Indian sample, which was excluded from the measurement invariance study. Using the alignment method, it was possible to verify the scalar measurement invariance of the four SBI factors across 15 countries and one Spanish region (16 samples). The comparison of estimated latent means indicates that France is the country with the lowest scores on the Enthusiasm factor and the highest scores on the negative factors (Exhaustion, Indolence, and Guilt). In contrast, the Andean countries, Colombia, Peru, and Ecuador, show the highest latent means on the Enthusiasm factor and the lowest means on the negative factors. These results support the validity of the SBI in the countries and regions in Europe and Latin America included in this study

Genetics of randomly bred cats support the cradle of cat domestication being in the Near East

Cat domestication likely initiated as a symbiotic relationship between wildcats (Felis silvestris subspecies) and the peoples of developing agrarian societies in the Fertile Crescent. As humans transitioned from hunter-gatherers to farmers ~12,000 years ago, bold wildcats likely capitalized on increased prey density (i.e., rodents). Humans benefited from the cats’ predation on these vermin. To refine the site(s) of cat domestication, over 1000 random-bred cats of primarily Eurasian descent were genotyped for single-nucleotide variants and short tandem repeats. The overall cat population structure suggested a single worldwide population with significant isolation by the distance of peripheral subpopulations. The cat population heterozygosity decreased as genetic distance from the proposed cat progenitor’s (F.s. lybica) natural habitat increased. Domestic cat origins are focused in the eastern Mediterranean Basin, spreading to nearby islands, and southernly via the Levantine coast into the Nile Valley. Cat population diversity supports the migration patterns of humans and other symbiotic species

Psychometric Properties and Correlates of Precarious Manhood Beliefs in 62 Nations

Precarious manhood beliefs portray manhood, relative to womanhood, as a social status that is hard to earn, easy to lose, and proven via public action. Here, we present cross-cultural data on a brief measure of precarious manhood beliefs (the Precarious Manhood Beliefs scale [PMB]) that covaries meaningfully with other cross-culturally validated gender ideologies and with country-level indices of gender equality and human development. Using data from university samples in 62 countries across 13 world regions (N = 33,417), we demonstrate: (1) the psychometric isomorphism of the PMB (i.e., its comparability in meaning and statistical properties across the individual and country levels); (2) the PMB’s distinctness from, and associations with, ambivalent sexism and ambivalence toward men; and (3) associations of the PMB with nation-level gender equality and human development. Findings are discussed in terms of their statistical and theoretical implications for understanding widely-held beliefs about the precariousness of the male gender role

Personalidad resistente y su relación con el egreso voluntario en call centers

En el presente trabajo se analiza la relación entre la personalidad resistente, y el egreso voluntario de los trabajadores en call centers. Se pretende entender la decisión de egreso, a través de la personalidad. Se aplicó el cuestionario de personalidad resistente desarrollado por Moreno, Garrosa y Gonzalez (2000) a una muestra de 81 teleoperadores. Se encontró una probabilidad mayor de egreso voluntario en las personas con baja personalidad resistente así como las que cuentan con mayores niveles de escolaridad. Esto nos permite señalar que existen rasgos individuales que facilitan la gestión de las demandas y la percepción sobre el contexto laboral que influye en la decisión de egreso en este tipo de organizacione

Estresores laborales y bienestar en el trabajo en personal aeronáutico de cabina

This research aims to identify the triggers of workplace stress and their relationship with the quality of working life of aircraft cabin crew. The sample consisted of 136 individuals who work as aviation cabin crew, who were administered the questionnaire Quality of Life Professional CVP-35 Cabezas (2000), which was considered for analysis only item that evaluates the dimension Overall this variable; and measuring instrument triggers of workplace stress for pilots (IMDELP), Aguirre (2015). Results show: (1) stewardess percieve a high level of a labor estress, (2) just an average level of satisfaction, (3) a low quality of labor life, (4) and there is a meaning relation between quality of labor life and detonating factors of organizational stress type, extraorganizational and physical atmosphere, (5) In addition, socialdemographic variables are full related in the following way: sex and physical atmosphere factor, sex and satisfaction with the supervision, sex and satisfaction with benefits, sex and satisfaction with degree of participation, sex and labor performance, age and labor performance, children and labor performance; number of children and labor performance, permanence at job and satisfaction with your work, permanence at job and labor performance, permanence at job and quality of labor lifeLa presente investigación tiene como objetivo identificar los factores desencadenantes del estrés laboral y la relación de éstos con la calidad de vida laboral de personal aeronáutico de cabina. La muestra está conformada por 136 individuos que trabajan como personal aeronáutico de cabina, a quienes se les aplicó el Cuestionario de Calidad de Vida Profesional CVP-35 de Cabezas (2000), del cual se consideró para el análisis sólo el ítem que evalúa la dimensión global de esta variable; y el Instrumento de medición de detonantes de estrés laboral para pilotos (IMDELP) de Aguirre (2015). Los resultados encontrados indican que: (1) los tripulantes de cabina perciben un alto nivel de estrés laboral, (2) una moderada Satisfacción laboral, (3) una baja calidad de vida laboral, (4) y que existe una relación significativa entre la calidad de vida laboral y los factores desencadenantes del estrés de tipo organizacional, extra-organizacional y del ambiente físico, (5) además, las variables sociodemográficas se relacionan significativamente de la siguiente forma: sexo y factor ambiente físico, sexo y satisfacción con la supervisión, sexo y satisfacción con las prestaciones, sexo y satisfacción con el grado de participación, sexo y desempeño laboral, edad y desempeño laboral, hijos y desempeño laboral, número de hijos y desempeño laboral, permanencia laboral y satisfacción con el trabajo, permanencia laboral y desempeño laboral y permanencia laboral y calidad de vida labora

O trabalho do profissional liberal da saúde no contexto da pandemia COVID-19

As of March 2020, the COVID-19 pandemic made an important impact on work on a global scale. In the absence of a vaccine, the most adopted measures were social distance and preference for remote work. The present study sought to understand the meanings that eight health professionals attributed to their practices in this context. Meetings held with a dentist, a physician, an occupational therapist, a nurse, a psychologist, a physiotherapist, a speech therapist, and a nutritionist, were registered through comprehensive narratives. Three categories of results were found: 1) the meaning of work, 2) the option for liberal practice, and 3) the implications of the pandemic. It was possible to see how the effects of the pandemic were peculiarly experienced by each of the participants, in some cases making them reconsider the meaning of work in their lives.A partir de marzo de 2020, la pandemia COVID-19 causó importantes impactos en el trabajo a escala global. A falta de una vacuna, las medidas más adoptadas fueron la distancia social y la preferencia por el trabajo a distancia. El presente estudio buscó comprender qué significados atribuían ocho profesionales de la salud a su trabajo en este contexto. Se realizaron encuentros en los que se dialogó con un dentista, un médico, una terapeuta ocupacional, una enfermera, un psicólogo, una fisioterapeuta, una logopeda y una nutricionista, registrados a través de relatos exhaustivos Se encontraron tres categorías de resultados: 1) el significado del trabajo, 2) la opción por la práctica liberal y 3) las implicaciones de la pandemia. Se pudo comprobar cómo los efectos de la pandemia estaban siendo vividos de forma peculiar por cada uno de los participantes y les hacía replantearse, en algunos casos, el significado del trabajo en sus vidas.A partir de março de 2020 a pandemia da COVID-19 gerou importantes impactos sobre o trabalho em escala mundial. Diante da inexistência de uma vacina, as medidas mais adotadas foram o distanciamento social e preferência pelo trabalho remoto. O presente estudo buscou compreender quais significados que oito profissionais liberais da área da saúde estavam atribuindo aos seus ofícios em meio a esse contexto. Foram realizados encontros dialógicos com um odontólogo, um médico, uma terapeuta ocupacional, uma enfermeira, um psicólogo, uma fisioterapeuta, uma fonoaudióloga e uma nutricionista registrados por meio de narrativas compreensivas. Três categorias de resultados foram encontradas: 1) o significado do trabalho, 2) a opção pela atuação liberal e 3) as implicações da pandemia. Foi possível constatar como os efeitos da pandemia foram sendo vividos de maneiras peculiares por cada um dos participantes e fazendo-os repensar, em alguns casos, o significado do trabalho em suas vidas