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24 research outputs found

Reaching into patients’ homes – participatory designed AAL services

Author: A Essén
A Ludolph
A Schweiger
AD Smith
Andreas Prinz
AR Hevner
AW Hyde
C Löser
C Löser
C Scanaill
D Jones
D Nyholm
E Kar van de
F Resatsch
F Uhrich
F Wolfe
Felix Köbler
G Velikova
H Bischoff-Ferrari
H Blake
H Sun
H-J Bullinger
HA Simon
Helmut Krcmar
J Desport
J Nielsen
J Nielsen
J Zysman
JA Fitzsimmons
Jan Marco Leimeister
JM Leimeister
L Patrício
LG Shostack
LG Shostack
LL Berry
M Palmblad
Matthias Altmann
O Dale
OECD
OECD
P Magnusson
P Schauder
Philip Koene
Philipp Menschner
PP Maglio
RK Yin
S Cho
S Fließ
S McDonald
VA Zeithaml
Publication venue: 'Springer Science and Business Media LLC'
Publication date
Field of study

Designing for the Level of ‘Service as Infrastructure’

Author: LG Shostack
MJ Casper
SL Vargo
SL Vargo
Publication venue: 'Springer Science and Business Media LLC'
Publication date
Field of study

Service Retailing: Applications of a Developmental Concept

Author: J Bateson
LG Shostack
P Eiglier
R Chase
T Levitt
TV Bonoma
W George
Publication venue: 'Springer Science and Business Media LLC'
Publication date
Field of study

Vom Lean Management zur Reorganisation

Author: A Angerer
A Braun von Reinersdorff
A Töpfer
A Töpfer
BMASGK
C Rasche
D Bösenberg
D Walker
E Hauke
J Güssow
JP Womack
JP Womack
JP Womack
K Messer-Misak
LG Shostack
LG Shostack
MD Albrecht
PA Strassmann
T Kraft
Publication venue: 'Springer Science and Business Media LLC'
Publication date
Field of study

Exploring the Implications of the Digital Revolution for Firms’ Product Policy

Author: A Parsons
CH Lovelock
CH Lovelock
CH Lovelock
DL Hoffman
J Alba
LG Shostack
M Porter
RA Peterson
TA Gerace
Publication venue: 'Springer Science and Business Media LLC'
Publication date: 01/01/2015
Field of study

Study on Investigation of User Satisfaction After Service Implementation About Public Transportation

Author: A Masuda
A Takahashi
CH Lovelock
H Kono
K Ueda
LG Shostack
N Ogino
S Yokoyama
Y Shimomura
Y Suwa
Publication venue: 'Springer Science and Business Media LLC'
Publication date
Field of study

Service Ecosystem Design Using Social Modeling to Incorporate Customers’ Behavioral Logic

Author: C Shaw
D Amyot
DG Ullman
H Toyoda
J Teixeira
JL Pierce
JS Smith
LG Shostack
SL Vargo
Y Yi
Publication venue: 'Springer Science and Business Media LLC'
Publication date
Field of study

Behavioral Research and Service Innovation of Cinema Viewers in China

Author: GL Shostack
H Siyu
L Jiaju
LG Zomerdijk
M Bella
P Kan
W Tao
X Xin
X Yuan
Y Yueming
Z Denan
Publication venue: 'Springer Science and Business Media LLC'
Publication date
Field of study

An Approach to Service Design

Author: B Mager
C Bason
C Grönroos
E Manzini
F Vandenbroucke
FW Geels
G Hollins
G Johnson
H Cottam
J Heskett
L Kimbell
LG Shostack
LG Shostack
M Kim
ME Porter
MJ Bitner
N Morelli
PA Hillgren
R Normann
R Normann
R Ramirez
S Ghosh
S Moritz
SL Vargo
SL Vargo
V Johnson
VA Zeithaml
Publication venue: 'Springer Science and Business Media LLC'
Publication date
Field of study

A Study on the Importance of Physical Environment and Customer Satisfaction by Fine Dining Restaurant Use Behavior

Author: Baker J
Bitner MJ
Garbarino E
Kotler P
Shostack LG
Tse DK
Wakefield KL
Wakefield KL
고재윤
공연식
김성혁
김주연
김태희
남외자
남외자
박희정
여호근
유양호
이은수
이정실
이혁진
임연우
정영우
조우제
천희숙
한진수
Publication venue: 'Culinary Society of Korea'
Publication date
Field of study

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