15 research outputs found

    Factors affecting reverse logistics implementation: Experimental research for electronic retail businesses in Da Nang City, Vietnam

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    This study focuses on the antecedents of Reverse logistics implementation at electronic retailers. By adding Corporate reputation as a new factor, the new theoretical model is established through processing both qualitative and quantitative data. The results of experimental research state that Corporate reputation has a positive impact on Reverse logistics implementation and Resource commitment. Meanwhile, Resource commitment has an indirect impact on Reverse logistics implementation through Information technology capability. However, there is no evidence to show any direct influence of Resource commitment on Reverse logistics implementation. This study provides useful implications for electronic retailers to comprehend and develop plans for reverse logistics services
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