Staff management at international hotel chains

The article is devoted to the development of innovative approaches to staff management at international hotel chains. The article describes personnel as a driving force to solve problems related to the competitiveness, economic growth, and efficiency of international hotel chains. It is proved that staff management is the key component of the management system at modern hotels, as all targets of a hotel are achieved due to personnel ideas, approaches, and energy. It is determined that the staff management system requires improvement of methods of work with personnel and application of achievements of foreign science and practical experience, and this requires fundamental changes in the vision of the staff role in the development of international hotel chains and understanding the importance of career growth, which becomes the strategic task of both a hotel and a worker. © BEIESP