Cuba’s Future Hospitality and Tourism Business: Opportunities and Obstacles

The resumption of diplomatic relations between the United States and Cuba opens the prospect of a tourist boom to the Caribbean’s largest island. Cuba has many advantages to support investment, as the island is rich in land and water resources, has an educated and welcoming population, and offers myriad development opportunities. Weighing against those favorable prospects are the continued U.S. trade embargo (independent of diplomatic relations) and the Cuban government’s central control and continued regulation of foreign investment—including the possibility of unexpected changes in government policies

A comparative exploration of foodservice workers’ illicit drug use

The U.S. foodservice industry has been identified as having the highest incidence of employee illicit drug use among all sectors of U.S. industries. This qualitative study attempts to identify the factors contributing to this top position in comparison to other industries (i.e., retail or transportation) and whether these factors are different than in other industries. Behavior theory and reinforcement sensitivity theory are the primary theories that created the foundation for this research. In-depth employee interviews were conducted to examine both possible motivators for and possible inhibitors to illicit drug use. The findings identified environmental workplace norms that both encourage and discourage employee illicit drug use, and also revealed reward stimuli that seem to boost employee illicit substance use and punishment stimuli that dampen it. Future empirical investigations using the study’s findings are recommended to identify solutions to decrease the foodservice illicit drug usage

Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America

The study aims to identify consumer perceptions of the cruise industry amid the COVID-19 pandemic and seeks to provide market recovery strategies for cruise businesses. The relationship between perceptions among cruise experience and COVID-19 financial status groups were explored. The results of analyses of data from 759 respondents indicated that travel constraints negatively influence behavioral intention through negativity bias. Further, perceived crisis management positively affects behavioral intention through attitude-trust. New consumers? behavioral intention is significantly affected by the negativity bias, and the perceived crisis management manipulates the trust of financial-affected consumers