21 research outputs found
Perceived fairness of demand-based pricing for restaurants
10.1016/S0010-8804(02)80006-4Cornell Hotel and Restaurant Administration Quarterly43131-37CHRQ
The rise and fall of taxi club management in New York
10.1287/ited.2019.0207csINFORMS Transactions on Education20128-3
The Effect of Perceived Control on Consumer Responses to Service Encounter Pace: A Revenue Management Perspective
10.1177/1938965512460343Cornell Hospitality Quarterly534295-30
Hotel Characteristics and Seasonality in Prices: An Analysis Using Spanish Tour Operators' Brochures
Perceived service encounter pace and customer satisfaction: An empirical study of restaurant experiences
10.1108/09564230910978494Journal of Service Management204380-40
The effect of meal pace on customer satisfaction
10.1177/0010880407304020Cornell Hotel and Restaurant Administration Quarterly483231-244CHRQ