1,535 research outputs found
The Relationship Between Leisure Traveler\u27s hotel Attribute Satisfaction and Overall Satisfaction
Manystudies have been conducted about hotel attributesrelated tothehotel choice decision as a part ofacustomer’s pre- purchase behavior(Dolnicar&Otter, 2003). Althoughit iscritical for hotel managerstounderstand post-trip behavior because such behaviorsmaydirectlyinfluence their futurebehavior, therearefew researchstudieswhich examine hotel attributesrelated to acustomer’spost-trip behavior.This studyteststhe relationship between leisure traveler’shotel attribute satisfaction and overall satisfaction in the post-trip behaviorperspectiveina hotel setting andexaminestherelative impactofhotel attributesatisfaction in influencing overall satisfaction. Multiple regressionwas used totestthe relationship and hotel attribute satisfaction isan important antecedent tooverall satisfaction. Theoretical and practical implications ofthe studyare discussed
The Relationship between Leisure Traveler’s Hotel Attribute Satisfaction and Overall Satisfaction
Manystudies have been conducted about hotel attributesrelated tothehotel choice decision as a part ofacustomer’s pre- purchase behavior(Dolnicar&Otter, 2003). Althoughit iscritical for hotel managerstounderstand post-trip behavior because such behaviorsmaydirectlyinfluence their futurebehavior, therearefew researchstudieswhich examine hotel attributesrelated to acustomer’spost-trip behavior.This studyteststhe relationship between leisure traveler’shotel attribute satisfaction and overall satisfaction in the post-trip behaviorperspectiveina hotel setting andexaminestherelative impactofhotel attributesatisfaction in influencing overall satisfaction. Multiple regressionwas used totestthe relationship and hotel attribute satisfaction isan important antecedent tooverall satisfaction. Theoretical and practical implications ofthe studyare discussed
Moderating Effects of Relationship Length and Contact Frequency on Customer Citizenship Behaviors
Studies show that contact frequency and relationship length impact co-creative and in-role behaviors with service providers. However, their influence on extra-role or customer citizenship behaviors (CCBs) remains unexplored. This study delves into the moderating role of relationship length and contact frequency within the CCB model. Utilizing an online survey (n = 665), the study unveils that perceived justice’s impact on affective commitment is not moderated by contact frequency, whereas the impact is stronger in short-term than in longer-term relationships. The perceived support-affective commitment-CCBs relationship is stronger in high contact than in low contact group. Similarly, the relationship is stronger for customers in long-term interaction with service providers. CCBs more strongly influence continuous relationship intention for low contact customers, but there is no difference in the association across the relationship length. This study contributes an original viewpoint by investigating the intervening effects of contact frequency and relationship length in the CCB model
Guest Delight: The Influence of Sustainable Performance and Guests\u27 Perceived Health and Safety
Recently, the COVID-19 pandemic has further emphasized the importance of guests’ health, safety, and well-being in the hotel industry. Further, in today’s highly competitive environment, hotels must orchestrate memorable experiences for guests to realize their value and become ambassadors for the brand. The purpose of this research is to explore the antecedents (i.e., sustainable performance, safety, and health) and the outcomes (i.e., brand love, trust, and willingness to pay more) of customer delight. Surveys will be distributed to hotel guests and the results can provide insights and implications for scholars and practitioners to better understand the concept of customer delight
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Portrait of a Paddler: Profiling Michigan\u27s Water Trail Users
Abstract
Over the years, there has been an environmental movement nationwide, particularly in urban areas, with an increased attention on water health and greening cities with trees and open spaces. Public programs such as parks and recreation have long histories in making a conscious effort to better protect and improve environment quality and access. Water in urban areas is gaining attention particularly by non-motorized recreationists and public recreation providers by forming water or blue trails. Increased participation in water sports, such as canoeing and kayaking, has created a greater demand for recreation opportunities (Uunila & Currie, 1999). This research study profiles paddle participants who utilized urban water trails in the Detroit metropolitan area. The study was based on paddlers who use electronic or web-based information to stay connected to the paddling community and recreation opportunities. Listserv registrants were studied as a form of viral marketing. Facebook members were studied to understand the influence of social media on paddling activities and social connectivity. Paddlers who were on a Listserv were more likely to respond to the survey, on average to be over 50 years old, were more familiar with paddling programs sponsored by a local retail store, and were more likely to plan future day paddling trips by researching online, compared to Facebook members. This research showed electronic access to interested recreationists and Facebook members affords valuable communication and research opportunities
Clinical and microbiologic characteristics of tcdA-negative variant clostridium difficile infections
BACKGROUND: The tcdA-negative variant (A(-)B(+)) of Clostridium difficile is prevalent in East Asian countries. However, the risk factors and clinical characteristics of A(-)B(+)C. difficile infections (CDI) are not clearly documented. The objective of this study was to investigate these characteristics. METHODS: From September 2008 through January 2010, the clinical characteristics, medication history and treatment outcomes of CDI patients were recorded prospectively. Toxin characterization and antibiotic susceptibility tests were performed on stool isolates of C. difficile. RESULTS: During the study period, we identified 22 cases of CDI caused by tcdA-negative tcdB-positive (A(-)B(+)) strains and 105 cases caused by tcdA-positive tcdB-positive (A(+)B(+)) strains. There was no significant difference in disease severity or clinical characteristics between the two groups. Previous use of clindamycin and young age were identified as significant risk factors for the acquisition of A(-)B(+) CDI (OR = 4.738, 95% CI 1.48–15.157, p = 0.009 and OR = 0.966, 95% CI 0.935–0.998, p = 0.038, respectively) in logistic regression. Rates of resistance to clindamycin were 100% and 69.6% in the A(-)B(+) and A(+)B(+) isolates, respectively (p = 0.006), and the ermB gene was identified in 17 of 21 A(-)B(+) isolates (81%). Resistance to moxifloxacin was also more frequent in the A(-)B(+) than in the A(+)B(+) isolates (95.2% vs. 63.7%, p = 0.004). CONCLUSIONS: The clinical course of A(-)B(+) CDI is not different from that of A(+)B(+) CDI. Clindamycin use is a significant risk factor for the acquisition of tcdA-negative variant strains
One-Step Synthesis of Pd-M/ZnO (M=Ag, Cu, and Ni) Catalysts by γ
ZnO-supported Pd, Pd-Ag, Pd-Cu, and Pd-Ni catalysts (Pd-M/ZnO) were prepared in MeOH/H2O mixture (4/1, v/v-%) by γ-irradiation at room temperature. Small mono- and bimetallic nanoparticles were loaded on the surface of ZnO nanopowder as confirmed with TEM, TEM-EDXS, XRD, and ICP-AES data. The catalytic efficiency against Pd-M/ZnO was determined in hydrogenation and Suzuki reaction and compared with the commercial Pd/C catalyst. The Pd-Ag/ZnO showed the highest catalytic efficiency in the Suzuki reaction
Ubiquitin ligase MKRN1 modulates telomere length homeostasis through a proteolysis of hTERT
Telomere homeostasis is regulated by telomerase and a collection of associatedproteins. Telomerase is, in turn, regulated by post-translational modifications of the rate-limiting catalytic subunit hTERT. Here we show that disruption of Hsp90 by geldanamycin promotes efficient ubiquitination and proteasome-mediated degradation of hTERT. Furthermore, we have used the yeast two-hybrid method to identify a novel RING finger gene (MKRN1) encoding an E3 ligase that mediates ubiquitination of hTERT. Overexpression of MKRN1 in telomerase-positive cells promotes the degradation of hTERT and decreases telomerase activity and subsequently telomere length. Our data suggest that MKRN1 plays an important role in modulating telomere length homeostasis through a dynamic balance involving hTERT protein stability
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