7 research outputs found
Patronage behaviour of elderly supermarket shoppers – antecedents andunobserved heterogeneity
- Author
- Berger D.
- Chin W.W.
- Christoph Teller
- Clark S.D.
- Donovan R.J.
- Ernst Gittenberger
- Goodwin D.R.
- Hahn C.
- Keillor B.D.
- Lumpkin J.R.
- Mazursky D.
- Mehrabian A.
- Meneely L.
- Moschis G.P.
- Nunnally J.C.
- Radford-Lewis A.A.
- Radford-Lewis A.A.
- Reilly W.J.
- Ringle C.M.
- Sheth J.N.
- Sheth J.N.
- Szymanski D.M.
- Tang C.S.
- Tantiwong D.
- Wedel M.
- Zeithaml V.A.
- Publication venue
- 'Informa UK Limited'
- Publication date
- Field of study
Influence of E-Commerce Provider Environments on User Perceived Benefits and Adoption of E-Commerce
- Author
- Agarwal R
- Agarwal R
- Bentler P.M
- Bollen K.A
- Chau P Y K
- Chebat J.C
- Chebat J.C
- Davis F.D
- Davis F.D
- Ebersole S.E
- Efron B
- Emmannouildes C
- Fornell C
- Gefen D
- Hoffman K.D
- Hu P.J
- Karahanna E
- Karahanna E
- Keil M
- Keillor B.D
- Kraut R
- Krishnan M.S
- Lederer A.L
- Lee J-W
- Morris M.G
- Parasuraman A
- Rust T.R
- Savloainen R
- Shankar V
- Smarkola C
- Stafford T.F
- Stafford T.F
- Stansfield M
- Steiger J.H
- Stine R.A
- Szajna B
- Teo T.S.H
- Turley L.W
- Venkatesh V
- Venkatesh V
- Venkatesh V
- Venkatesh V
- Publication venue
- 'Korea Research Academy of Distribution and Management'
- Publication date
- Field of study
Development and validation of an emic scale to measure ad-evoked nostalgia in France
- Author
- Aaker D.
- Altaf Merchant
- Angelini E.M.
- Baker S.M.
- Batcho K.I.
- Baumgartner H.
- Belk R.
- Braun-LaTour K.A.
- Cateora P.R.
- Christian Dianoux
- Cornblatt J.
- Cosgrove M.
- Davis F.
- DeVellis R.F.
- Foley S.
- Ford J.B.
- Goulding C.
- Gudykunst W.
- Hair J.
- Hall E.T.
- Hall E.T.
- Hampden-Turner C.
- Havlena W.J.
- Herskovits M.
- Hofer J.
- Hofstede G.
- Hofstede G.
- Holbrook M.B.
- Huntington S.
- Jay G.
- Jean-Luc Herrmann
- John B. Ford
- Keillor B.D.
- Kessous A.
- Klint M.
- Overby J.W.
- Perlman D.
- Razdan A.
- Reid C.A.
- Roberts S.D.
- Urbonavicius S.
- Vincendon S.
- Zimmer M.R.
- Publication venue
- 'Informa UK Limited'
- Publication date
- Field of study
Sales force automation: review, critique, research agenda
- Author
- Ahearne M.
- Ahmad R.
- Ajzen I.
- Avlonitis G.J.
- Block J.J.
- Blodgett M.
- Buehrer R.E.
- Bush A.J.
- Bush A.J.
- Buttle F.
- Collins R.H.
- Conner K.R.
- Cronin B.
- Davis F.D.
- DeLone W.
- DeLone W.H.
- Donaldson B.
- Engle R.L.
- Erffmeyer R.C.
- Francis Buttle
- Gohmann S.F.
- Gronroos C.
- Hansen R.A.
- Harris K.
- Hu P.J.-H.
- Ingram T.N.
- Jones E.
- Keillor B.D.
- Klompmaker J.E.
- Ko D.G.
- Kraemer K.L.
- Lambe C.J.
- Larpsiri R.
- Lawrence Ang
- Moore G.C.
- Morgan A.
- Moriarty R.T.
- Parthasarathy M.
- Petersen G.S.
- Pullig C.
- Rangarajan D.
- Reiny Iriana
- Rigby D.K.
- Rivers M.L.
- Robinson L.
- Schafer S.
- Schillewaert N.
- Siebel T.M.
- Speier C.
- Taylor S.
- Venkatesh V.
- Wedell A.J.
- Wedell A.J.
- Wright G.
- Publication venue
- 'Wiley'
- Publication date
- Field of study
Service recovery: Literature review and research issues
- Author
- A. Halinen
- A. Jong De
- A. Kanousi
- A. McIlroy
- A. Palmer
- A. Palmer
- A. Parasuraman
- A. Sturdy
- A. Wong
- A. Zaugg
- A.-K. Kau
- A.B. Casado-DĂaz
- A.K. Smith
- A.K. Smith
- A.R. Andreasen
- A.S. Mattila
- A.S. Mattila
- A.S. Mattila
- A.S. Mattila
- A.S. Mattila
- A.S. Mattila
- B. Chung
- B. Dong
- B. Mittal
- B. Stauss
- B.A. Sparks
- B.A. Sparks
- B.A. Sparks
- B.B. Holloway
- B.D. Keillor
- B.R. Lewis
- B.R. Lewis
- B.R. Lewis
- B.S.C. Liu
- C. Adamson
- C. Boshoff
- C. Boshoff
- C. Boshoff
- C. Boshoff
- C. Boshoff
- C. Fornell
- C. Fornell
- C. Gronroos
- C. Gronroos
- C. Gronroos
- C. Homburg
- C. Johnson
- C. Ok
- C. Webster
- C.-C. Chang
- C.-P. Lin
- C.A. Warden
- C.E. Colenutt
- C.P. Bolfing
- C.R. Bell
- C.R. Bell
- C.S. Sundaram
- C.W. Craighead
- C.W.L. Hart
- D. Bailey
- D. Bamford
- D. Bejou
- D. Cranage
- D. Gilbert
- D. Grace
- D. Halstaed
- D. Halstead
- D. Halstead
- D. Lerman
- D.D. Gremler
- D.E. Bowen
- D.L. Kellogg
- D.T. Nguyen
- E. Cristobal
- E. Thwaites
- E. Tsoukatos
- E.C. Alexander
- F. Buttle
- F. Olorunniwo
- F. Olorunniwo
- F.F. Reichheld
- F.F. Reichheld
- G. Botschen
- G. Eccles
- G. N’Goala
- G.H.G. McDougall
- G.H.G. McDougall
- G.L. Shostack
- G.R. Gilbert
- H. Jones
- H. Liao
- H. Oh
- H.R. Yen
- H.T. Keh
- I. Prim-Allaz
- J. Bateson
- J. Brockner
- J. Rowley
- J. Singh
- J. Wirtz
- J.-C. Chebat
- J.-C. Chebat
- J.A.M. Duffy
- J.A.M. Duffy
- J.E. Swan
- J.G. Blodgett
- J.G. Blodgett
- J.G. Blodgett
- J.G. Maxham III
- J.G. Maxham III
- J.G. Maxham III
- J.G. Maxham III
- J.J. Cronin
- J.J. Cronin
- J.L. Miller
- J.R. McColl-Kennedy
- J.R. Rossiter
- J.S. Thomas
- J.V. Simons Jr
- J.V. Simons Jr
- J.W. Licata
- K. An
- K. Aquino
- K. Basu
- K. Dutta
- K. Karande
- K. Menon
- K. Ruyter
- K. Schoefer
- K. Weber
- K.B. Yap
- K.D. Hoffman
- K.D. Hoffman
- K.E. Harris
- K.H. Hunt
- K.K. Seawright
- K.L. Reynolds
- K.V. La
- L. Walker
- L.A. Crosby
- L.A. Schlesinger
- L.K. Chan
- L.L. Berry
- L.P. Forbes
- L.P. Forbes
- L.S. Cook
- M. Chandrashekaran
- M. Colgate
- M. Colgate
- M. Colgate
- M. Cunliffe
- M. Davidow
- M. Davidow
- M. Ottenbacher
- M. Rod
- M. Volkov
- M. Zairi
- M.A. Hocutt
- M.A. Jones
- M.A. McCollough
- M.A. McCollough
- M.A. McCollough
- M.A. McCollough
- M.A.M. Primo
- M.C. Gilly
- M.C. Gilly
- M.J. Bitner
- M.J. Bitner
- M.J. Etzel
- M.K. Hui
- M.L. Richins
- M.P. Bunker
- M.S. Bhandari
- N. Hedrick
- N. Lorenzoni
- N. Specht
- N. Stephens
- N.Y. Wong
- O.M. Karatepe
- P. Aurier
- P. Choong
- P. McCole
- P.D. Berger
- P.G. Patterson
- P.G. Patterson
- R. Bennett
- R. Bennett
- R. Bies
- R. Bougie
- R. Hess
- R. Johnston
- R. Johnston
- R. Johnston
- R. Johnston
- R. Johnston
- R. Johnston
- R. Mack
- R. McMullan
- R. Morgan
- R. Priluck
- R. Priluck
- R.A. Feinberg
- R.A. Spreng
- R.A. Westbrook
- R.C. Caceres
- R.F. Hurley
- R.G. Javalgi
- R.J. Kwortnik
- R.L. Hess Jr
- R.L. Oliver
- R.L. Oliver
- R.L. Oliver
- R.N. Bolton
- R.N. Bolton
- R.P. Leal
- R.S. Achrol
- R.S. Lapidus
- R.T. Rust
- R.T. Rust
- S. Dasu
- S. Durvasula
- S. Ganesan
- S. Michel
- S. Michel
- S. Michel
- S. Ng
- S. Taylor
- S. Taylor
- S. Weun
- S.B. Schweikhart
- S.B. Walchi
- S.J. Grove
- S.M. Goldstein
- S.M. Keaveney
- S.R. Swanson
- S.S. Andaleeb
- S.S. Tax
- S.S. Tax
- S.W. Brown
- S.W. Kelley
- S.W. Kelley
- T. Collie
- T. Collie
- T. DeWitt
- T.J. Levesque
- T.L. Keiningheim
- T.R. Tyler
- T.R. Tyler
- T.W. Andreassen
- T.W. Andreassen
- T.W. Andreassen
- T.W. Firnstahl
- V. Mittal
- V. Mittal
- V. Yanamandram
- V.A. Zeithaml
- V.A. Zeithaml
- V.A. Zeithaml
- V.P. Magnini
- V.P. Magnini
- V.S. Folkes
- V.S. Folkes
- W.-H. Huang
- Z. Zhu
- Publication venue
- 'Springer Science and Business Media LLC'
- Publication date
- Field of study