Digitalizing gratitude and building trust through technology in a post-COVID-19 world: Report of a case from Japan

Employee engagement has become a critical issue in Japanese companies. One way to develop it is to improve the relationship among employees through gratitude expressions. In the post-COVID-19 remote work environment, digital devices are essential. This paper confirms that expressions of gratitude delivered via digital devices enhance the relationship between employees. We experimented in a small-town government office where participants (n = 88) were asked to (1) use the Thanks App, an app we developed to express gratitude, for two months and (2) respond to an engagement survey we developed before and after the experimental period. Through cross-analysis of the data from the app and questionnaire, we found that the "trust in colleagues" factor had a strong correlation (r = 0.80, p < 0.001) with our new index computed by the app's data. The results suggest that the use of the Thanks App may help visualize the trust relationship among teams. This study has a practical value in providing a new team management tool for visualizing team trust. In addition, it provides a new research method for emotional and social psychology using digital devices

Digitalizing Gratitude and Building Trust through Technology in a Post-COVID-19 World&mdash;Report of a Case from Japan

Employee engagement has become a critical issue in Japanese companies. One way to develop it is to improve the relationship among employees through gratitude expressions. In the post-COVID-19 remote work environment, digital devices are essential. This paper confirms that expressions of gratitude delivered via digital devices enhance the relationship between employees. We experimented in a small-town government office where participants (n = 88) were asked to (1) use the Thanks App, an app we developed to express gratitude, for two months and (2) respond to an engagement survey we developed before and after the experimental period. Through cross-analysis of the data from the app and questionnaire, we found that the &ldquo;trust in colleagues&rdquo; factor had a strong correlation (r = 0.80, p &lt; 0.001) with our new index computed by the app&rsquo;s data. The results suggest that the use of the Thanks App may help visualize the trust relationship among teams. This study has a practical value in providing a new team management tool for visualizing team trust. In addition, it provides a new research method for emotional and social psychology using digital devices

Colonoscopy in Patients Aged 85 Years or Older: An Observational Study

Objectives: Colonoscopy is the first-line modality to examine the colon even in the very elderly but may have an increased risk of complications. This study aimed to evaluate the efficacy and safety of colonoscopy in the very elderly. Methods: Patients 85y old, who underwent colonoscopy between September 2010 and August 2012 in two tertiary-care hospitals in Japan were enrolled. Main outcome measures were cecal intubation rate, detection rate of adenomas and cancers, treatment, adverse events, and long-term outcomes. Results: A total of 207 colonoscopies were performed in 177 patients (females 72, males 105; maximum age 95 years). Of these, 202 attempted to reach the cecum, with success in 92%. Excluding patients with known colorectal neoplasms, invasive cancers were detected in 12%, including T1 lesions in 2% and T2 or deeper in 9%. No cancers were detected in patients referred for surveillance or mild abdominal symptoms. Cancers were found in 25% of patients with positive fecal immunochemical tests, 22% with altered bowel habits, 21% with anemia, and 18% with hematochezia. Treatment of 29 patients with cancer included surgery in 22, endoscopic resection in two and no treatment (due to comorbidities) in five. There were no complications. During 730 days (mean) of follow up, 27 patients died but only three died from recurrent colorectal cancer. Conclusions: Colonoscopy for patients aged 85 years is safe. A relatively high detection rate of cancers was found, and most were treatable and even curable. (UMIN000018575