Crystal structure of bis[2-(1H-benzimidazol-2-yl)aniline]silver(I) nitrate

In the cation of the title salt, [Ag(C13H11N3)2]NO3, the AgI atom lies on a crystallographic inversion center and is coordinated by four N atoms from two bidentate 2-(1H-benzimidazol-2-yl)aniline ligands in a distorted square-planar geometry. The Ag—N(aniline) bond [2.729 (2) Å] is significantly longer than the Ag—N(imidazole) bond [2.165 (1) Å]. In the ligand, the aniline ring is twisted by 37.87 (6)° from the mean plane of the benzimidazole ring system. The nitrate anion lies on a crystallographic twofold rotation axis which passes through the N atom and one of the O atoms. In the crystal, N—H...O hydrogen bonds link the components, forming a layer parallel to the bc plane

Crystal structure of aquabis[2-(1H-benzimidazol-2-yl-κN3)aniline-κN]zinc dinitrate

The cation of the complex title salt, [Zn(C13H11N3)2(H2O)](NO3)2, lies about a twofold rotation axis, which passes through the ZnII atom and the O atom of the aqua ligand. The ZnII atom adopts a distorted trigonal–bipyramidal geometry defined by two N atoms in axial positions [angle = 166.24 (7)°], and two N and one O atom in the equatorial plane [range of angles: 115.17 (7)–122.42 (3)°]. The dihedral angle between the imidazole and aniline rings is 23.86 (5)°. In the crystal, N—H...O and O—H...O hydrogen bonds link the components into a three-dimensional network

Evaluating mobile services using integrated weighting approach and fuzzy VIKOR.

Mobile services' rapid evolution and development has meant that their evaluation has become a more and more pressing issue, and from both the practical and theoretical standpoints. The significant previous work in the field of multiple-criteria decision-making based evaluation of mobile services has some practical limitations that should be noted. First, there has been insufficient research that has utilized both objective and subjective weighting. Second, the investigations that have employed Vise Kriterijumska Optimizacija I Kompromisno Resenje (VIKOR), a well known practical tool for use in multi-criteria decision making, did not consider the fuzzy environment. In order to fill these gaps in the literature, the present study developed fuzzy VIKOR for use with an integrated weighting approach that combines subjective and objective weighting to account for mobile services' various characteristics and, thereby, evaluate their quality. For subjective weighting, Decision Making Trial and Evaluation Laboratory (DEMATEL) was employed for simple determination of the weighting and causal relationships. For objective weighting of evaluation criteria, Shannon entropy was utilized. This study has a unique contribution in that it reflects the special circumstances of the mobile service evaluation that have not been considered in the previous studies. Especially, in this study, not only the subjective weighting method but also the objective weighting method are used for more accurate importance weight of evaluation criteria. In the novelty aspect, this is the first study trying to utilize fuzzy VIKOR in concert with a novel combined subjective/objective weighting method in order to integrate objective decision-matrix-derived information with subjective decision-maker preferences. Additionally, a supplemental, empirical mobile-service-evaluation case study was conducted that enables researchers and practitioners to better understand the overall, practical evaluation process. Validation of the case study results by comparison with other, representative multiple-criteria decision-making methods verified the proposed method's robustness

Correction: Evaluating mobile services using integrated weighting approach and fuzzy VIKOR.

[This corrects the article DOI: 10.1371/journal.pone.0217786.]

Technology roadmapping for technology-based product-service integration: A case study

Today, since a single product is no longer sufficient to cope with the dynamic market environment, firms are trying to provide the integrated offering of products and services. However, despite the importance and utility of product-service integration, a limited approach has been conducted regarding the planning of the strategic management of integrated offering. To deal with this issue, this paper firstly suggests the concept and typology of technological interface in product-service integration. Based on the technological interface, a generic structure of product-service integrated roadmap is developed. Extended from the generic structure, this paper finally proposes the typological configurations of integrated roadmap according to the technological interface and investigates the usage, characteristics, and roadmapping processes. (C) 2011 Elsevier B.V. All rights reserved.SUNDIN E, 2006, P 11 INT C SUST INNLee S, 2005, TECHNOL FORECAST SOC, V72, P567, DOI 10.1016/j.techfore.2004.11.006FOUSKAS KG, 2005, INT J MOB COMMUN, V3, P350, DOI 10.1504/IJMC.2005.007023KAMEOKA A, 2005, TOKYO INT FORUM EFFEWells R, 2004, RES TECHNOL MANAGE, V47, P46Froehle CA, 2004, J OPER MANAG, V22, P1, DOI 10.1016/j.jom.2003.12.004ALONSORASGADO T, 2004, J ENG DESIGN, V15, P514KUMAR R, 2004, INT J SURFACE MINING, V18, P299Petrick IJ, 2004, TECHNOL FORECAST SOC, V71, P81, DOI 10.1016/S0040-1625(03)00064-7Yasunaga Y, 2009, TECHNOL FORECAST SOC, V76, P61, DOI 10.1016/j.techfore.2008.06.004PARK Y, 2009, INT C MAN SERV SCI BAbe H, 2009, TECHNOL FORECAST SOC, V76, P80, DOI 10.1016/j.techfore.2008.03.027Yang XY, 2009, COMPUT IND, V60, P184, DOI 10.1016/j.compind.2008.12.009Kim C, 2009, AUTOMAT CONSTR, V18, P330, DOI 10.1016/j.autcon.2008.09.008Badawy AM, 2009, J ENG TECHNOL MANAGE, V26, P219, DOI 10.1016/j.jengtecman.2009.11.001Meier H, 2010, CIRP ANN-MANUF TECHN, V59, P607, DOI 10.1016/j.cirp.2010.05.004GEUM Y, 2010, TECHNOLOGY INTERFACEHicks BJ, 2010, J ENG TECHNOL MANAGE, V27, P52, DOI 10.1016/j.jengtecman.2010.03.004KIM YB, 2006, LECT NOTES COMPUTER, P716McIvor R, 2006, J ENG TECHNOL MANAGE, V23, P374, DOI 10.1016/j.jengtecman.2006.08.006Baines TS, 2007, P I MECH ENG B-J ENG, V221, P1543, DOI 10.1243/09544054JEM858MEIER H, 2008, MAN SYST TECHN NEW, P485An Y, 2008, INT J SERV IND MANAG, V19, P621, DOI 10.1108/09564230810903497Daim TU, 2008, TECHNOL FORECAST SOC, V75, P687, DOI 10.1016/j.techfore.2007.04.006Phaal R, 2004, TECHNOL FORECAST SOC, V71, P5, DOI 10.1016/S0040-1625(03)00072-6NAKAMURA K, 2006, P 15 INT C MAN TECHNRinne M, 2004, TECHNOL FORECAST SOC, V71, P67, DOI 10.1016/j.techfore.2003.10.002Stock GN, 2004, INT J OPER PROD MAN, V24, P642, DOI 10.1108/01443570410541975TUKKER A, 2004, BUSINESS STRATEGY EN, V13, P246, DOI DOI 10.1002/BSE.414Vojak BA, 2004, TECHNOL FORECAST SOC, V71, P121, DOI 10.1016/S0040-1625(03)00047-7Walsh ST, 2004, TECHNOL FORECAST SOC, V71, P161, DOI 10.1016/j.techfore.2003.10.003Swink M, 2003, J ENG TECHNOL MANAGE, V20, P319, DOI 10.1016/j.jengtecman.2003.08.002Albright RE, 2003, RES TECHNOL MANAGE, V46, P31Bores C, 2003, TECHNOVATION, V23, P1Manzini E, 2003, J CLEAN PROD, V11, P851, DOI 10.1016/S0959-6526(02)00153-1AUERNHAMMER K, 2002, KNOWLEDGE TECHNOLOGYDrejer A, 2002, INT J TECHNOL MANAGE, V24, P124Galbraith JR, 2002, ORGAN DYN, V31, P194Mont OK, 2002, J CLEAN PROD, V10, P237BROWN R, 2001, I ELECT ENG, V7, P1Kappel TA, 2001, J PROD INNOVAT MANAG, V18, P39MCCARTHY JJ, 2001, P PICMETO1 PORTLTatikonda MV, 2001, MANAGE SCI, V47, P151Bitner MJ, 2000, J ACAD MARKET SCI, V28, P138Nihtila J, 1999, J ENG TECHNOL MANAGE, V16, P55GOEDKOOP M, 1999, REPORT DUTCH MINISTRFrambach RT, 1997, IND MARKET MANAG, V26, P341FITZSIMMONS JA, 1994, SERVICE MANAGEMENT CGUILTINAN JP, 1987, J MARKETING, V51, P74

The customisation framework for roadmapping product-service integration

Product-service integration is becoming a dominant contemporary trend, motivated by how technology can shape areas of potential product/service interactivity and triggers interactions. Since the role of technology differs from case to case, the strategic planning of product-service integration should focus on accommodating the real-life business situation. In response, this paper suggests a customisation framework for product-service roadmapping according to the technological interface involved, and provides practical guidance in its implementation. This framework consists of five steps in three main stages. The first deals with the structural determination of roadmapping, planning ''''''''what to plan'''''''', determining the role of technology and the roadmapping format. The second phase plans the functional determination, dealing the issue of ''''''''how to plan'''''''', including deciding on the relevant roadmapping procedures and methodology. Finally, the roadmap for product-service integration is developed. To illustrate the workings of proposed approach, six case examples are provided for different modes of integration, providing a practical illustration for product-service integration.Geum Y, 2011, J ENG TECHNOL MANAGE, V28, P128, DOI 10.1016/j.jengtecman.2011.03.002Ruiz-Molina ME, 2011, SERV BUS, V5, P1, DOI 10.1007/s11628-010-0098-yGerdsri N, 2010, TECHNOL ANAL STRATEG, V22, P229, DOI 10.1080/09537320903498553GEUM Y, 2010, P PORTL INT CTR MANLEE SM, 2010, CONVERGENOMICS STRATMARTINEZ V, 2010, INT J MANUF TECH MAN, V21, P449Montoro-Sanchez A, 2009, SERV BUS, V3, P311, DOI 10.1007/s11628-009-0074-6Gerdsri N, 2009, TECHNOL FORECAST SOC, V76, P50, DOI 10.1016/j.techfore.2008.03.013PARK Y, 2009, P INT C MAN SERV SCIChadee DD, 2008, SERV BUS, V2, P109, DOI 10.1007/s11628-007-0027-xReinartz W, 2008, HARVARD BUS REV, V86, P90Lee LS, 2008, INT J PROD ECON, V112, P587, DOI 10.1016/j.ijpe.2007.05.008An Y, 2008, INT J SERV IND MANAG, V19, P621, DOI 10.1108/09564230810903497JUNG MJ, 2008, P DRS2008 DES RES SOBaines TS, 2007, P I MECH ENG B-J ENG, V221, P1543, DOI 10.1243/09544054JEM858WINDAHL C, 2007, THESIS LINKOPING U SKim YB, 2006, LECT NOTES COMPUT SC, V4061, P716NAKAMURA K, 2006, P IAMOT 06 BEIJ CHINSUNDIN E, 2006, P 11 INT C SUST INNLee S, 2005, TECHNOL FORECAST SOC, V72, P567, DOI 10.1016/j.techfore.2004.11.006Holmes C, 2005, TECHNOL FORECAST SOC, V72, P349, DOI 10.1016/j.techfore.2004.08.010FOUSKAS KG, 2005, INT J MOB COMMUN, V3, P350, DOI 10.1504/IJMC.2005.007023KAMEOKA A, 2005, P TOKY INT FOR EFF TMARKESET T, 2005, J QUALITY MAINTENANC, V11, P53, DOI 10.1108/13552510510589370Richey JM, 2004, RES TECHNOL MANAGE, V47, P37Froehle CA, 2004, J OPER MANAG, V22, P1, DOI 10.1016/j.jom.2003.12.004Phaal R, 2004, TECHNOL FORECAST SOC, V71, P5, DOI 10.1016/S0040-1625(03)00072-6TUKKER A, 2004, BUSINESS STRATEGY EN, V13, P246, DOI DOI 10.1002/BSE.414Manzini E, 2003, J CLEAN PROD, V11, P851, DOI 10.1016/S0959-6526(02)00153-1Stock GN, 2004, INT J OPER PROD MAN, V24, P642, DOI 10.1108/01443570410541975Oliva R, 2003, INT J SERV IND MANAG, V14, P160, DOI 10.1108/09564230310474138AUERNHAMMER K, 2002, KNOWLEDGE TECHNOLOGYDrejer A, 2002, INT J TECHNOL MANAGE, V24, P124MCALOONE TC, 2002, P 13 S DES X NEUK GEMILLER D, 2002, BUS HORIZONS, V45, P3Mont OK, 2002, J CLEAN PROD, V10, P237Kostoff RN, 2001, IEEE T ENG MANAGE, V48, P132, DOI 10.1109/17.922473LINDAHL M, 2001, P 8 INT SEM LIF CYCLPHAAL R, 2001, T PLAN FAST START TEStremersch S, 2001, IND MARKET MANAG, V30, P1ZARING O, 2001, CREATING ECO EFFICIEWise R, 1999, HARVARD BUS REV, V77, P133GOEDKOOP M, 1999, PRODUCT SERVICE SYSTSHAHEEN S, 1998, TRANSPORT Q, V52, P35Groenveld P, 1997, RES TECHNOL MANAGE, V40, P48Frambach RT, 1997, IND MARKET MANAG, V26, P341BRAY OH, 1997, P PORTL INT C MAN ENFITZSIMMONS JA, 1994, SERVICE MANAGEMENT CCAPON N, 1987, J MARKETING, V51, P1GUILTINAN JP, 1987, J MARKETING, V51, P74MATTSSON LG, 1973, IND MARKET MANAG, V3, P107