Behavioral Intention of e-Learning: A Case Study of Distance Learning at a Junior High School in Indonesia due to the COVID-19 Pandemic

The spread of COVID-19 caused schools that previously used only a face-to-face system to deliver instruction online from home, a method commonly called e-learning. e-Learning is extremely beneficial in providing cost-effective education irrespective of time and geographical boundaries. Despite the benefit of e-learning, there are many problems associated with its use in Indonesia. Based on the results of research by Indonesian Child Protection Commission (KPAI), the application of e-learning in secondary schools in Indonesia is quite challenging. There is currently an education gap between the able and disadvantaged groups in Indonesia currently created by e-learning. This study aims to assess the behavior intention of e-learning at junior high schools in Jakarta and Tangerang, Indonesia, due to the impact of COVID19. The research model is based on the unified theory of acceptance and use of a technology framework. The behavioral intention of performance expectation, effort expectancy, attitude, facilitating condition, social influence, and cost were examined. Data were collected by administering questionnaires to respondents who studied at the junior high schools in Jakarta and Tangerang. Data analysis was performed using structural equation modeling. The results showed that the social influence of e-learning has a strong positive relationship with behavioral intention. The findings of the study contribute to the understanding of behavioral beliefs about e-learning in Jakarta and Tangerang due to COVID-19. This contribution could be a reference for the government in improving the education system for e-learning during COVID-19