Supportive Communication, Sense of Virtual Community and Health Outcomes in Online Infertility Groups

Women are turning to online health groups to deal with the stresses and complications of infertility. Online groups may provide a resource that is potentially absent in their face-to-face communities. This study examines how the sense of virtual community (SOVC) that develops in these groups serves as a buffer between perceived stress and physical health symptoms. A sample of 122 women from two virtual communities completed an online survey. Results show that observing the exchange of emotional support was positively related to SOVC while observing informational support was negatively related to SOVC. Further, SOVC was negatively related to physical health symptoms and additionally, served as a buffer between stress and physical health symptoms. Implications for SOVC and virtual health community research are discussed

Effects of Employee Personality on the Relationships between Experienced Incivility, Emotional Exhaustion, and Perpetrated Incivility

Workplace incivility refers to low-intensity negative behaviors that violate workplace norms of respect. Incivility is known to be a type of stressor in the workplace, with recent research drawing attention to how it may differentially affect employees with varying personality traits. Drawing from a stressor–strain theoretical framework, we examined the moderating effects of four of the Big Five personality traits (agreeableness, conscientiousness, neuroticism, and extraversion) on the relationship between individuals’ experienced incivility and their subsequent emotional exhaustion and perpetrated incivility toward others in the organization. Results from a 2-wave survey of 252 working adults indicate that personality traits moderated the relationship between the stressor of experienced incivility and the examined strains. Agreeableness strengthened the relationship between experienced incivility and the strains examined here. On the other hand, highly conscientious employees were less likely (than employees scoring low on this trait) to perpetrate incivility toward others or become emotionally exhausted in response to experiencing incivility. No moderating effects were found for the personality traits of neuroticism and extraversion. Implications for research and practice are discussed

Conflict and Decision-Making: Attributional and Emotional Influences

There is general consensus among conflict scholars that cognitive conflict\u27s impact within the organization is functional, whereas affective conflict\u27s impact is dysfunctional. Inconsistent findings in the literature suggest that additional factors impact these relationships. In this study, we integrate theories of conflict, affect, and attribution within the domain of decision-making to gain a greater understanding of how and why organizational conflicts are at times positive, negative, or neutral. Specifically, we posit that the conclusions individuals reach as a result of their attributions, and their subsequent emotions and behavioral responses, play a significant role in determining conflict\u27s effects. We apply theories of team-level emotional convergence to propose how the individual emotional responses of team members may converge into a collective emotional response at the team level. Finally, we propose that the team-level emotional responses initiated by the attribution process are significant moderators of the relationship between conflict type and decision outcomes

Examining Incivility Through a Moral Lens: Coworker Morality Appraisals, Other-Condemning Emotions, and Instigated Incivility

While much is known about the prevalence and impact of incivility in the workplace, relatively less is known about those who instigate workplace incivility. This research aims to investigate incivility instigation through a moral lens by examining the roles of other-condemning moral emotions (contempt, disgust, and anger) and appraisals of coworkers’ morality as predictors of this behavior at work. In Study 1, we used structural equation modeling to analyze two waves of self-report data collected from a sample of 447 full-time United States (U.S.) working adults. Findings from this study indicate that appraising coworkers as low in morality elicited feelings of contempt, disgust, and anger. However, only contempt predicted incivility instigation and mediated the relationship between appraising coworkers as low in morality and instigating incivility. In Study 2, we collected self-report data from a sample of 309 full-time U.S. workers using a critical incident technique. Structural equation modeling was used to analyze the data. Results from Study 2 replicated the association between low morality appraisals and contempt, anger, and disgust found in Study 1. However, anger predicted incivility instigation and mediated the relationship between appraising coworkers as low in morality and instigating incivility. Additionally, contempt and perceived civility norms had an interactive effect on instigated incivility. These studies provide insight into the roles of contempt, disgust, and anger in predicting incivility instigation, suggesting that employees may engage in incivility to condemn others who engage in moral transgressions. Theoretical and practical implications are discussed

Using the Theory of Planned Behavior and a Stage Model of Persuasion to Evaluate a Safety Message for Firefighters

A field study was conducted to evaluate the effectiveness of a National Institute for Occupational Safety and Health (NIOSH) health and safety message targeted at firefighters and to examine predictors of safety intentions among this group. This project examined: (a) the ability of the theory of planned behavior (TPB) to predict behavioral intentions for firefighters receiving a NIOSH occupational safety and health message; and (b) the use of a persuasion output matrix to assess message impact. A message about firefighting safety was nationally distributed to 36,000 fire chiefs, from which 781 were randomly selected to complete a survey assessing message impact and behavioral intentions. Results indicate message impact was weakest at the exposure, recall, and action stages of persuasion output. The TPB variables were found to significantly predict safety intentions

A MODEL OF ONLINE TRUST

Trust among members is an important outcome of virtual communities. Based on identity and social exchange theories, this article proposes a model of trust in which norms and sense of virtual community (SOVC) mediate the relationship between the antecedents of exchanging support, learning identity, creating identity, and sanctioning with the outcome of group trust. The authors surveyed 277 members of 11 active virtual communities. Results generally support our model indicating that the development and adherence to norms as well as members\u27 SOVC play significant roles in the development of group members\u27 trust of each other. This article discusses the theoretical and practical implications of the study

Supportive communication, sense of virtual community and health outcomes in online infertility groups

Women are turning to online health groups to deal with the stresses and complications of infertility. Online groups may provide a resource that is potentially absent in their face-to-face communities. This study examines how the sense of virtual community (SOVC) that develops in these groups serves as a buffer between perceived stress and physical health symptoms. A sample of 122 women from two virtual communities completed an online survey. Results show that observing the exchange of emotional support was positively related to SOVC while observing informational support was negatively related to SOVC. Further, SOVC was negatively related to physical health symptoms and additionally, served as a buffer between stress and physical health symptoms. Implications for SOVC and virtual health community research are discussed

Effects of Risk-Focused and Recommendation-Focused Mental Imagery on Occupational Risk Communication

This study examined the impact of mental imagery instructions in a National Institute for Occupational Safety and Health (NIOSH) safety document conveying risk and safety information to farmers. A sample of 314 farmers recruited from a large Southeastern state fair was randomly assigned to conditions in a 2 × 2 design. Participants received a NIOSH safety document about skid steer loader safety in which 2 types of mental imagery instructions were manipulated: (a) risk-focused (imagery vs. control) and (b) recommendation-focused (imagery vs. control). Results indicate that risk-focused imagery influenced perceptions of susceptibility to workplace accidents, whereas recommendation-focused imagery influenced attitudes toward engaging in safety behaviors, intentions to share safety information with others, and perceptions of the safety message. Further analyses indicated that ease of imagery partially mediated the relationship between the imagery manipulations and these outcomes. Other potential mechanisms for these effects are discussed

Personality Assessment in the Workplace: Evidence for the Workplace Interpersonal Relatedness Construct Across Cultures

Evidence for an indigenous Interpersonal Relatedness (IR) personality trait that is distinct from the Big Five personality taxonomy has been demonstrated in Chinese culture; however, research has not yet established whether this construct is specific to the Chinese culture or whether it is more universal. The current research extended this personality construct to a workplace context and examined the relevance of the Workplace IR trait within Taiwanese (n = 573) and U.S. (n = 155) employees. Results indicated that in both cultural groups the Workplace IR construct emerged and was not subsumed within the workplace Big Five domains; however, the content of the Workplace IR construct varied slightly between Taiwanese and U.S. employees. These findings suggest that this purported indigenous Chinese personality trait has potential relevance for working adults in Western as well as Eastern cultures