A Study on Business Performance of Boutique Hotels after Easter Sunday Attacks in Sri Lanka

Tourism sector of Sri Lanka had a rapid growth and identified as the largest source of income in Sri Lanka (Sri Lanka Tourism Development Authority, 2018. Easter attack which took place in April 2019 resulted a severe hit to the Boutique hotels in Sri Lanka. The purpose to conduct this study was to identify how Boutique hotels in Sri Lanka are working to regain their business performance after the Easter Sunday attack. The data for this research were assembled employing a strategy of qualitative data. Data were collected through twelve face-to-face semi structured interviews and analyzed base on content analysis by using Word cloud. Many employees in the tourism sector have lost their jobs due to this attack. The majority of the owners stated that now they are focusing more on local customers instead of foreigners. Owners use social media platforms and special discount packages (credit card and visa card discounts) to attract local customers. Banks and financial institutions have offered some loan schemes for hotels to regain their performance. The outcomes will offer assistance for the individuals who are predominantly or indirectly related to the Boutique hotels of the tourism industry in Sri Lanka. In addition to that, this research will assist proper understanding about if the hoteliers have to face crises like the Easter Sunday attack again, how they manage their business performances by using considerable factors of Boutique hotels in Sri Lanka. Since the revenue generated from tourism industry is more important to the Sri Lankan economy, the respected authorities can focus more on the Boutique hotel sector and make arrangements to re-establish the lost revenues in the Sri Lankan economy. Keywords: Boutique Hotels, Business Performance, Crisis, Easter Sunday Attac

A Study on regaining ABC authority after trade union activities

Trade Union is any group or combination of employees, whether temporary or permanent, having one or more goals that can have a positive or negative effect on organizational efficiency. In ABC Authority, more than 60 Trade Unions were actively involved. Since 2016, six strikes and picketing cases were reported among ABC Authority. The major incident was, that in 2020 ABC Authority East Terminal was to be sold to a foreign Indian company. The purpose of this study was to identify how ABC Authority was regained after trade union activities. The study adopted a qualitative method, conducted semi-structured interview, using thematic analysis and NVIVO software, responded by eight Managers of separate division in ABC authority. The semi-structured interview findings concluded that ABC Authority is positively regained after trade union activities and ABC Authority has highly progressed from trade union activities. This research indicated various trade unions in ABC Authority and there were reasons to conduct the trade union activities in the authority. The semi-structured interview findings conclude that ABC Authority has positively regained after trade union activities and ABC Authority has highly progressed from trade union activities. The respondents also have stated that ABC Authority has made huge progress as a result of trade union activities. The trade union has consistently advocated for the ABC Authority's best interests. The rapid growth of the ABC Authority will be facilitated by several trade union activities. The significance of the study is to look at how ABC Authority regained after trade union activities. Given the numerous roles that unions play in policing their employers in the public sector, this research was absolutely necessary