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6 research outputs found

Customer-Directed Extra-Role Performance and Emotional Understanding: Effects on Customer Conflict, Felt Stress, Job Performance and Turnover Intentions

Author: Anderson J.C.
Babin B.J.
Bailey J.J.
Baron R.M.
Betancourt H.
Bettencourt L.A.
Biron M.
Brackett M.A.
Bruk-Lee V.
Cavanaugh M.A.
Deeter-Schmelz D.R.
Dormann C.
Dubinsky A.J.
Dubinsky A.J.
Dubinsky A.J.
Emerson R.M.
Fogarty T.J.
Gopal A.
Grandey A.A.
Hillmer S.
Hui M.K.
Hulland J.
Jaramillo F.
Jaramillo F.
Judge T.A.
Karatepe O.M.
Karatepe O.M.
Kidwell B.
Law K.S.
Law K.S.
Li X.
Liu C.
Liu-Qin Y.
Locander D.A.
McFarland R.G.
McFarland R.G.
Mulki J.P.
Mulki J.P.
Mulki J.P.
Narayanan L.
Netemeyer R.G.
Pappas J.M.
Pettijohn C.E.
Piercy N.F.
Podsakoff N.P.
Podsakoff P.M.
Podsakoff P.M.
Reid D.A.
Rich B.L.
Schaubroeck J.
Schneider B.
Shahzad K.
Singh J.
Sliter M.T.
Sliter M.T.
Sonenshein S.
Spector P.E.
Spector P.E.
Staufenbiel T.
Stauss B.
Sturman M.C.
Tarafdar M.
Wang P.Z.
Wanous J.P.
Wetzels M.
Yeun Y.-R.
Zimmerman R.D.
Örtqvist D.
Publication venue: 'Elsevier BV'
Publication date
Field of study

Emerging Predictors of Organizational Commitment and Turnover Intention in the Case of Chinese Employees: Perceived External Prestige, Ethical Organizational Climate and Leader-Member Exchange(LMX) Quality

Author: Allen J.
Anderson J.C.
Ansari M.A.
Appelbaum S.H.
Ashforth B.E.
Becker H.S.
Bentler P.M.
Bentler P.M.
Bond M.H.
Carmeli A.
Chang E.
Chen C.C.
Chen X.P.
Chen Z.A.
Clardy A.B.
Coleman J.
Cullen J.B.
Dansereau F.
Deshpande S.P.
Dienesch R.M.
Duchon D.
Dukerich J.M.
Dutton J.E.
Erdogan B.
Fornell C.
Fritzsche D.J.
Fuller J.B.
Gamble J.
Graen G.B.
Griffeth R.W.
Hackett R.D.
Herrbach O.
Hu L.
Jaros S.J.
Kanika T.B.
Key S.
Klein H.J.
Koch J.T.
Koh H.C.
Lee C.H.
Lee L.
Leung S.M.
Liden R.C.
Ling W.
Lockett M.
Mael F.
Mathieu J.E.
Meglino M.
Meyer J.P.
Meyer J.P.
Meyer J.P.
Mignonac K.
Mitchel J.O.
Moore J.E.
Morrow P.C.
Mulki J.P.
Mulki J.P.
Ostroff C.
Pare G.
Reid M.F.
Riketta M.
Schwepker C.H.J.
Smidts A.
Snape E.
Snell R.S.
Somers M.J.
Sparrowe R.T.
Steidlmeier P.
Steiger J.H.
Tett R.P.
Vardi Y.
Victor B.
Wang Y.Y.
Wang Y.Y.
Wayne S.J.
Weber J.
Weeks W.A.
Whitener E.
Wright P.C.
Young N.
Publication venue: 'The Korean Society for Human Resource Development'
Publication date
Field of study

Risiken im Verkauf systematisch managen

Author: B. Scholtens
C. Schweikert
C.A. Solberg
C.I. Barmeyer
D.B. Grisaffe
E. Anderson
G. Wood
H.W. Arthurs
I. Ansoff
J.P. Mulki
K. Sidhu
L. Binckebanck
L. Rosenstiel
M. Carrigan
M. Passarge
M. Statman
M.S. Rieder
M.W. Johnston
R. Meckl
S. Albers
S. Behringer
S. Behringer
S. Román
S. Román
T.N. Ingram
W.A. Weeks
Publication venue: 'Springer Fachmedien Wiesbaden GmbH'
Publication date
Field of study

Propensity to trust and organizational commitment: a study in the Indian pharmaceutical sector

Author: Allen N.J.
Arthur J.B.
Aryee S.
Bateman T.S.
Blau P.
Chan D.
Cohen J.
Cook J.
Cropanzano R.
Dirks K.T.
Folger R.
Gopinath C.
Gouldner A.W.
Hinkin T.R.
Hofstede G.
Hosmer L.T.
Huff L.
Kim W.C.
Lewicki R.J.
Liden R.C.
Mayer R.C.
Meyer J.
Meyer J.
Meyer J.P.
Meyer J.P.
Mowday R.T.
Mulki J.P.
Nir A.E.
Perryer C.
Podsakoff P.M.
Porter L.W.
Ranjeet Nambudiri
Redman T.
Rhoades L.
Rousseau D.M.
Saavedra R.
Salancik G.R.
Settoon R.P.
Shore L.M.
Sinha J.B.P.
Sitkin S.B.
Stratford R.
Tabak F.
Watson D.
Wayne S.J.
Whitener E.M.
Wood S.
Publication venue: 'Informa UK Limited'
Publication date
Field of study

The Role of Job Demands and Emotional Exhaustion in the Relationship Between Customer and Employee Incivility

Author: Agho A.O.
Anderson J.C.
Andersson L.M.
Aquino K.
Bakker A.B.
Bakker A.B.
Barling J.
Baron R.A.
Batt R.
Batt R.
Baumeister R.F.
Ben-Zur H.
Brotheridge C.M.
Chen P.Y.
Cordes C.L.
Cortina L.M.
Cortina L.M.
Cortina L.M.
Cortina L.M.
Daniel P. Skarlicki
Danielle D. van Jaarsveld
David D. Walker
de Jonge J.
Deery S.
Demerouti E.
Donaldson T.
Douglas S.C.
Efron B.
Esfahani E.
Fox S.
Freeman R.E.
Grandey A.A.
Grandey A.A.
Grebner S.
Halbesleben J.R.B.
Hayes A.F.
Hayes A.F.
Henle C.A.
Hershcovis M.S.
Heskett J.L.
Hockey G.R.J.
Hollinger R.C.
Holman D.
Karasek R.A.
Kern J.H.
Lee R.T.
Leiter M.P.
Leiter M.P.
Lim S.
Maslach C.
Maslach C.
Maslach C.
Miller D.T.
Mooney C.Z.
Mulki J.P.
Muthén L.K.
O’Moore M.
Penney L.M.
Podsakoff P.M.
Preacher K.J.
Robinson S.L.
Rupp D.E.
Rupp D.E.
Schneider B.
Schneider B.
Shin A.
Shrout P.E.
Skarlicki D.P.
Skarlicki D.P.
Skarlicki D.P.
Spencer S.
Trougakos J.P.
Twiddy D.
Watson D.
White M.
Publication venue: 'SAGE Publications'
Publication date
Field of study

Negative affectivity and workplace deviance: the moderating role of ethical climate

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