3 research outputs found
The Impacts of Perceived Ethical Sales Behavior on Customer Satisfaction, Customer Trust and Customer Loyalty
- Author
- Anderson E.
- Anderson E.
- Anderson J.C.
- Andreassen E.W.
- Bearden W.O.
- Beatty S.E.
- Bellizzi J.A.
- Bendapudi N.
- Bloemer J.
- Bloemer J.M.M.
- Boedecker K.A.
- Chen M.F.
- Cheung C.M.K.
- Chonko L.B.
- Chow S.
- Cooper R.W.
- Crosby L.A.
- Dick A.S.
- Doney P.M.
- Dwyer F.R.
- Ganesan S.
- Ganesh J.
- Garbarino E.
- Gerpott T.J.
- Gundlach G.T.
- Hoffman K.D.
- Howe V.
- Huff L.
- Hunt S.D.
- Johnson D.
- Johnson J.T.
- Kennedy M.S.
- Lagace R.R.
- Lee M.
- Loe T.W.
- Macintosh G.
- McClaren N.
- Mittal B.
- Moorman C.
- Moorman C.
- Morgan Robert M.
- Moutinho L.
- Newman J.W.
- Oliver R.L.
- Oliver R.L.
- Parasuraman A.
- Pritchard M.P.
- Reichheld F. F.
- Reynolds K.E.
- Robertson D.C.
- Romá½°n S.
- Romá½°n S.
- Romá½°n S.
- Ruyter K.D.
- Schurr Paul H.
- Singh J.
- Singhapakdi A.
- Sirdeshmukh D.
- Solomon M.R.
- Spekman R.E.
- Spreng R.A.
- Swan J.E.
- Taylor S.A.
- Tellis G.J.
- Trawick I.F.
- Tse D.K.
- Turnipseed D.L.
- Westbrook R.A.
- Whalen J.
- Woodruff R.B.
- Wotruba T.
- Wray B.
- Zeithaml V.A.
- Publication venue
- 'Daehan Academy of Management Information Systems'
- Publication date
- Field of study
No full textCustomer value metrics
- Author
- A. Gustafsson M. Johnson, I. Roos
- A. Tversky
- A. Tversky
- A.B. Bruno A.R. Wildt
- B. Kooil T. Keiningham
- B. Ratchford
- B.T. Gale
- C. Claeys A. Swinnen, P. Van den Abeele
- C.W. Park S.M. Young
- D. Berger
- D. Daetz W. Barnard, R. Norman
- D. Katz
- D. Krech R. Crutchfield, E. Ballachey
- D. Schoder
- D.A. Lussier R.W. Olshavsky
- D.F. Cox
- D.F. Cox S.U. Rich
- D.J. Teece G. Pisano, A. Shuen
- D.R. Lehmann J. O’Shaughnessy
- E. Anderson C. Fornell, S. Mazvancheryl
- F. Heider
- F. Huber A. Herrmann, M. Wricke
- F.F. Reichheld
- G. Verona E. Prandelli
- G.A. Churchill D. Iacobucci
- G.S. Martin
- H. Assael
- H. Stahl K. Matzler, H. Hinterhuber
- H.E. Butz L.D. Goodstein
- H.E. Krugman
- H.E. Krugman
- H.J. Einhorn
- I. Ansoff
- J. Baudrillard
- J. Gutman
- J. Huber J. McCann
- J. Rossiter L. Percy
- J.A. Howard
- J.A. Howard
- J.A. Howard J.N. Sheth
- J.B. Cohen
- J.C. Anderson D.C. Jain, P.K. Chintagunta
- J.C. Anderson J.A. Narus
- J.C. Olson
- J.C. Olson T.J. Reynolds
- J.C. Peter J.C. Olson
- J.E. Swan I.F. Trawick
- J.F. Engel T.D. Kollat, R.D. Blackwell
- J.H. Myers A.D. Shocker
- J.L. Forbis N.T. Metha
- J.P. Kotter
- J.R. Bettman
- J.R. Bettman
- J.R. Bettman
- J.R. Hauser D. Clausing
- J.R. Rossiter L. Percy, R.J. Donovan
- L. Miles
- L.A. Festinger
- M. Christopher
- M. Fishbein
- M. Fishbein
- M.D. Johnson
- M.E. Porter
- M.L. Ray
- M.L. Shilito D.J. De Marle
- N. Vyas A.G. Woodside
- P. Berger N. Eechambadi, M. George, D. Lehmann, R. Rizlet, R. Venkatesan
- P.E. Green J. Wind
- P.E. Green V. Rao
- P.E. Green V. Srinivasan
- P.E. Green V. Srinivasan
- P.E. Green Y. Wind
- P.J. Robinson C. Faris, Y. Wind
- R. Bagozzi
- R. Bagozzi
- R. D’Aveni
- R. Vaughn
- R. Vaughn
- R. Venkatesan V. Kumar
- R.B. Woodruff
- R.E. Wayland P.M. Cole
- R.L. Oliver
- R.W. Belk
- R.W. Belk
- R.W. Belk
- S. Cunningham
- S. Cunningham
- S. Gupta D. Lehman, J. Stuart
- S. Mizuno Y. Akao
- S. Young B. Feigin
- T. Woodhall
- T.J. Reynolds J. Gutman
- T.J. Reynolds J.C. Olson
- V. Zeithaml R. Rust, K. Lemon
- V.A. Zeithaml
- W. Reinartz J. Thomas, V. Kumar
- W.J. McGuire
- W.J. Reinartz V. Kumar
- W.L. Wilkie E.A. Pessemier
- Publication venue
- 'Elsevier BV'
- Publication date
- 01/01/2008
- Field of study
No full textBusiness Marketing Comes of Age: A Comprehensive Review of the Literature
- Author
- Abu-Ismail F.F.
- Alderson W.
- Anderson J.C.
- Anderson J.C.
- Anklesaria J.
- Ansari A.
- Apaiwongse T.
- Avlonitis G.J.
- Avlonitis G.J.
- Barrier T.
- Bartkus K.R.
- Bates F.L.
- Bauer S.M.
- Bello D.C.
- Berl R.
- Bettis-Outland H.
- Biggs J.
- Billesbach T.
- Bingham F.G.
- Bingham F.G.
- Birov L.
- Bly R.W.
- Bodkin C.D.
- Boles J.
- Bonoma T.V.
- Bonoma T.V.
- Bonoma T.V.
- Bonoma T.V.
- Boughton P.D.
- Bowers T.L.
- Brand G.T.
- Breitenbach R.B.
- Bristor J.
- Burt D.N.
- Bushaw R.E.
- Butler J.K.
- Calder B.J.
- Campbell J.P.
- Campbell N.C.G.
- Cardozo R.N.
- Carter J.R.
- Carter J.R.
- Carter J.R.
- Cavinato J.
- Cespedes F.
- Cespedes F.
- Cespedes F.
- Cespedes F.
- Chao C.
- Chiesl N.E.
- Chisnall P.M.
- Choffray J.M.
- Chonko L.B.
- Clark G.L.
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- Coe B.J.
- Cohen M.
- Coleman B.J.
- Cooke E.F.
- Cooper R.G.
- Copeland M.J.
- Corey E.R.
- Corey E.R.
- Cravens D.
- Cross J.
- D'Aveni R.A.
- Dale B.G.
- David A. Reid
- Davis T.
- Decormier R.A.
- DeVincentis J.R.
- Donath R.
- Doulatshahi S.
- Dubinsky A.J.
- Dubinsky A.J.
- Dubinsky A.J.
- Dumond E.
- Dumond E.
- Edwards M.R.
- Ellram L.
- Ellram L.
- Ellram L.
- Ellram L.
- Ellram L.
- Engle J.F.
- Erffmeyer R.
- Esque T.J.
- Estell K.
- Evans F.B.
- Evans R.H.
- Evans R.H.
- Fishner S.
- Ford D.
- Ford D.
- Forker L.N.
- Forker L.N.
- Frear C.
- Frederick J.
- Freeman V.
- Funkhouser G.R.
- Gagre M.
- Galper M.
- Gentry J.
- George W.
- Ghingold M.
- Goolsby J.
- Graham T.
- Greco A.
- Griffin A.
- Gronhaug K.
- Guest D.B.
- Guinn K.A.
- Gwynn R.M.
- Haas R. W.
- Hakansson H.
- Hakansson H.
- Hall R.
- Hansen S. W.
- Haugland S.
- Hawes J.M.
- Hawes J.M.
- Henthorne T.
- Hill N.C.
- Hill R.M.
- Hines P.
- Hite R.E.
- Hlavacek J.
- Hofstede G.
- Holmes B.
- Hutt M.H.
- Hutt M.H.
- Hutt M.H.
- Iacobucci D
- Ingram T.N.
- Jackson B.B.
- Jackson B.B.
- Jackson B.B.
- Jackson D.W.
- Jackson D.W.
- Jackson D.W.
- Jackson D.W.
- Jackson R.W.
- Jobber D.
- Johnson T.C.
- Johnston M.J.
- Johnston W.J.
- Johnston W.J.
- Johnston W.J.
- Kanter R.M.
- Kennedy E.J.
- Kim J.
- Knowles P.A.
- Kosek C.
- Kralyic P.
- LaForge R.
- LaForge R.
- Lagace R. R.
- Lamont L.M.
- Landeros R.
- Landeros R.
- Lavenka N.M.
- Lehman D.R.
- Lere J.C.
- Lichtenthal J.D.
- Lichtenthal J.D.
- Lilien G.L.
- Lindquist J.
- Lister P.
- Long B.G.
- Lothia R.
- Lucas G.H.
- Lysonski S.
- MacNeil I.
- Magrath A.
- Mayo E.
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- Mendez E.
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- Miles M.P.
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- Mintu A.T.
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- Morris M.
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- Mudambi S.
- Murphy P.
- Navasimhan R.
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- Patti C.H.
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- Plank R.E.
- Pollman A.W.
- Presutti W.
- Pye C.
- R. Chambley
- Rajagopal S.
- Reck R.F.
- Richard E. Plank
- Roberts J.A.
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- Rognes J.
- Rollins T.
- Rollins T.
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- Rudelius W.
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- Spekman R.E.
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- Stock J.R.
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- Swan J.E.
- Swan J.E.
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- Thompson K. N.
- Tinsley D.B.
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- Trent R.
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- Valente T.W.
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- Vinh J.
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- Watts C.
- Webster F.E.
- Webster F.E.
- Webster F.E.
- Weilbaker D.
- Wheeler D.R.
- White P.D.
- Willett R.P.
- Williams A.J.
- Williams A.J.
- Williams A.J.
- Williams J.D.
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- Williams R.F.
- Williamson O.E.
- Wilson D.T.
- Wilson E.J.
- Wilson R.D.
- Wind Y.
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- Woodside A.G.
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- Woodside A.G.
- Worthington M.
- Yorke D.
- Young G.G.
- Yovovich B.G.
- Zinkhan G.M.
- Publication venue
- 'The Haworth Press'
- Publication date
- Field of study
No full text
