DSS SUCCESS: MEASUREMENT AND FACILITATION

Decision Support Systems (DSS) represent an ever increasing portion of the investment in computer-based systems in organizations. Unlike earlier systems which aimed to replace existing clerical processes with faster, more efficient clerical processes, DSS attempt to extend and expand the capabilities of organizational decision makers. This fundamental difference in purpose between DSS and clerical systems causes our existing notions about system success to be inadequate. This paper explores the issue of DSS success, asking what it is, how it can be measured, and what can be done to facilitate it.Information Systems Working Papers Serie

INFORMATION SYSTEMS AND COST CONTROL

Information Systems Working Papers Serie

IMPACT OF THE TECHNOLOGICAL ENVIRONMENT ON PROGRAMMER AND ANALYST JOB OUTCOMES

Information Systems Working Papers Serie

METHODOLOGIES FOR DSS ANALYSIS AND DESIGN: A CONTINGENCY APPROACH TO THEIR APPLICATION

The analysts and design of systems for decision support typically has taken a single methodology approach, ignoring the fact that DSSs vary in their scope, complexity and purpose. This paper examines three primary approaches to DSS analysis and design in order to begin formalizing a consistent framework for the selection of a DSS development methodology. The contingency framework emphasizes the conditions under which the various methodologies are appropriate and likely to be effective, and provides guidelines for matching decision situations with development approaches

BARRIERS TO THE ADOPTION OF APPLICATION SOFTWARE PACKAGES

A two-stage study was conducted of potential software application package users. The first stage defined 38 issues which were viewed as potential obstacles t o the purchase and implementation of applications packages. In the second stage, the relative importance of these 38 issues was quantified. The results suggest that the key obstacle to wider usage of applications packages is uncertainty. Various steps which package developers and package users can take to reduce uncertainty are suggested.Information Systems Working Papers Serie

DECISION SUPPORT SYSTEMS: ISSUES AND PERSPECTIVES

Information Systems Working Papers Serie

MIS AND THE BEHAVIORAL SCIENCES: Research Patterns and Prescriptions

Many of the questions of concern to information system (IS) researchers and practitioners are, in essence, behavioral questions. Behavioral considerations in the design and implementation of information systems and in the management of IS professionals are crucial to the successful development and delivery of quality services to users. Implementation of IS may provide a benefi-cial means to facilitate changes in task design, organizational structure, and social relations. Guidance for interpreting past MIS behavioral research and suggestions for future studies are provided by a proposed research framework. The importance of adopting behavioral science research standards, e.g. , theory-based- research questions and appropriate methodology, is stressed

Implementing Packaged Software

This article presents a model of the implementation process for dedicated packages and describes a research project to test the model undertaken with the cooperation of a major computer vendor. Data were collected from 78 individuals in 18 firms using the package and from the package vendor. The results of the study offer some support for the model, along with suggestions for package implementation for both the customer and package vendor.Information Systems Working Papers Serie

DSS SUCCESS: MEASUREMENT AND FACILITATION

Decision Support Systems (DSS) represent an ever increasing portion of the investment in computer-based systems in organizations. Unlike earlier systems which aimed to replace existing clerical processes with faster, more efficient clerical processes, DSS attempt to extend and expand the capabilities of organizational decision makers. This fundamental difference in purpose between DSS and clerical systems causes our existing notions about system success to be inadequate. This paper explores the issue of DSS success, asking what it is, how it can be measured, and what can be done to facilitate it.Information Systems Working Papers Serie

THE IMPACT OF ORGANIZATIONAL CHARACTERISTICS ON MIS DESIGN AND IMPLEMENTATION

The appropriate design for an information system depends not only on the characteristics of the system users, but also on certain characteristics of the organization, e.g., technology, structure, and environment. Implementation is likely to be most successful when there is a âfitâ between the system and the organization. This paper describes an emerging theory of how organizational characteristics determine information system requirements.Information Systems Working Papers Serie