2 research outputs found
Measuring Service Quality in Higher Education Industry
- Author
- A Azmi
- A C Reeves
- A F Carillat
- A Parasuraman
- B H Voon
- C Guo
- C L Ham
- D Houston
- D T Gamage
- F A Koslowski
- F Abdullah
- F Abdullah
- F Abdullah
- F M Hill
- F Mizikaci
- G S Vazzana
- G Smith
- H Landrum
- Herstein
- J J Cronin
- J Legcevic
- J Rowley
- K V La
- L Eagle
- L F Pitt
- L Lomas
- M A Farrell
- M M U Chowdhury
- M Russell
- M U Awan
- N Samat
- Normed Quality=
- P B Sakthivel
- R K Teas
- R L Snipes
- S F Slater
- S K Ho
- S Venkatraman
- Saba Rana
- Servcess= E -Iss
- W G Hahn
- Y Wang
- Z Ruiqi
- Publication venue
- 'Elsevier BV'
- Publication date
- 01/01/2009
- Field of study
Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam
- Author
- A Dehghan
- A Kilburn
- A Parasuraman
- A Parasuraman
- A Parasuraman
- A Parasuraman
- A Sher
- A Welch
- AL Jiang
- B Kilburn
- B Wu
- B Yoo
- BS Eom
- C Gronroos
- C Liu
- C Tsai
- CIEM
- CR Hollenbeck
- CS Sohn
- D Hughey
- D Weaver
- DU Bolliger
- E Loiacono
- FC Goh
- FH Lin
- G Harman
- H Al-Samarraie
- H Fazlollahtabar
- H Hussin
- HF Lin
- HM Selim
- J Broadbent
- J Dado
- J Legcevic
- J Sarabadani
- JB Arbaugh
- JC Roca
- JE Hoyt
- JF Hair
- JM Martinez-Arguelles
- K Pikkarainen
- KA Pituch
- L Pham
- L Pham
- LD Rosen
- M Beqiri
- M Jun
- M Jun
- M Martinez-Arguelles
- M Paechter
- M Reisetter
- M Stodnick
- MF Wolfinbarger
- MG Moore
- MW Al-Rahmi
- N Shaik
- NB Machado-Da-Silva
- O Helgesen
- P Cuthbert
- PS Taylor
- PW Boyd
- R Jayasuriya
- R Johnston
- R Yilmaz
- RB Kline
- RE Anderson
- RL Oliver
- RP Bagozzi
- S Donlagic
- S Han
- S Ozkan
- S Parves
- S Sahney
- SJ Lee
- SL Howell
- SY Wang
- T Dursun
- T Hennig-Thurau
- T Miyazoe
- T Shahsavar
- VA Zeithaml
- Vietnam’s Ministry of Education and Training
- VN Polatoglu
- W Bhuasiri
- W Boulding
- WH DeLone
- WJ Lee
- WJ Peltier
- WS Chow
- Y Levy
- Y-C Kuo
- YA Alsabawy
- Z Yang
- Z Yang
- Z Yang
- Publication venue
- 'Springer Science and Business Media LLC'
- Publication date
- Field of study