A review on the mobile applications developed for COVID-19: An exploratory analysis

The objective of this research is to explore the existing mobile applications developed for the COVID-19 pandemic. To obtain this research objective, firstly the related applications were selected through the systematic search technique in the popular application stores. Secondly, data related to the app objectives, functionalities provided by the app, user ratings, and user reviews were extracted. Thirdly, the extracted data were analyzed through the affinity diagram, noticing-collecting-thinking, and descriptive analysis. As outcomes, the review provides a state-of-the-art view of mobile apps developed for COVID-19 by revealing nine functionalities or features. It revealed ten factors related to information systems design characteristics that can guide future app design. The review outcome highlights the need for new development and further refinement of the existing applications considering not only the revealed objectives and their associated functionalities, but also revealed design characteristics such as reliability, performance, usefulness, supportive, security, privacy, flexibility, responsiveness, ease of use, and cultural sensitivity.Comment: 11 pages, 3 figures, 4 table

A Review on the Mobile Applications Developed for COVID-19: An Exploratory Analysis

The objective of this research is to explore the existing mobile applications developed for the COVID-19 pandemic. To obtain this research objective, firstly the related applications were selected through the systematic search technique in the popular application stores. Secondly, data related to the app objectives, functionalities provided by the app, user ratings, and user reviews were extracted. Thirdly, the extracted data were analyzed through the affinity diagram, noticing-collecting-thinking, and descriptive analysis. As outcomes, the review provides a state-of-the-art view of mobile apps developed for COVID-19 by revealing nine functionalities or features. It revealed ten factors related to information systems design characteristics that can guide future app design. The review outcome highlights the need for new development and further refinement of the existing applications considering not only the revealed objectives and their associated functionalities, but also revealed design characteristics such as reliability, performance, usefulness, supportive, security, privacy, flexibility, responsiveness, ease of use, and cultural sensitivity

Exploring the impact of design technique on usability: A case study on designing the eHealth websites using card sorting and interactive dialogue model

Abstract The design and info‐architecture of the web content contribute significantly to achieving better usability and user experience as well as to adopting a website to its intended end‐users. Although several design techniques exist, choosing a suitable one for designing a particular type of website is difficult and needs further investigation. Thus, the objective of this research is to explore the impact of a design technique on web usability and to find out the best suitable design technique for a particular type of website. To achieve these objectives, two separate websites for providing electronic health services named Citizen Health Service portal were developed using the two mostly used design techniques, namely card sorting and interactive dialogue model (IDM). The usability of both websites was evaluated through a laboratory‐based usability testing approach with 20 participants. The study result showed that the IDM performs better in designing such an information‐intensive website