2 research outputs found

    Effects of the COVID-19 Pandemic on Classrooms: A Case Study on Foreigners in South Korea Using Applied Machine Learning

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    In this study, we qualitatively and quantitatively examine the effects of COVID-19 on classrooms, students, and educators. Using a new Twitter dataset specific to South Korea during the pandemic, we sample the sentiment and strain on students and educators using applied machine learning techniques in order to identify various topical pain points emerging during the pandemic. Our contributions include a novel and open source geo-fenced dataset on student and educator opinion within South Korea that we are making available to other researchers as well. We also identify trends in sentiment and polarity over the pandemic timeline, as well as key drivers behind the sentiments. Moreover, we provide a comparative analysis of two widely used pre-trained sentiment analysis approaches with TextBlob and VADER using statistical significance tests. Ultimately, we analyze how public opinion shifted on the pandemic in terms of positive sentiments about accessing course materials, online support communities, access to classes, and creativity, to negative sentiments about mental fatigue, job loss, student concerns, and overwhelmed institutions. We also initiate initial discussions about the concept of actionable sentiment analysis by overlapping polarity with the concept of trigger management to assist users in coping with negative emotions. We hope that insights from this preliminary study can promote further utilization of social media datasets to evaluate government messaging, population sentiment, and multi-dimensional analysis of pandemics

    Return on Advertising Spend Prediction with Task Decomposition-Based LSTM Model

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    Return on advertising spend (ROAS) refers to the ratio of revenue generated by advertising projects to its expense. It is used to assess the effectiveness of advertising marketing. Several simulation-based controlled experiments, such as geo experiments, have been proposed recently. This refers to calculating ROAS by dividing a geographic region into a control group and a treatment group and comparing the ROAS generated in each group. However, the data collected through these experiments can only be used to analyze previously constructed data, making it difficult to use in an inductive process that predicts future profits or costs. Furthermore, to obtain ROAS for each advertising group, data must be collected under a new experimental setting each time, suggesting that there is a limitation in using previously collected data. Considering these, we present a method for predicting ROAS that does not require controlled experiments in data acquisition and validates its effectiveness through comparative experiments. Specifically, we propose a task deposition method that divides the end-to-end prediction task into the two-stage process: occurrence prediction and occurred ROAS regression. Through comparative experiments, we reveal that these approaches can effectively deal with the advertising data, in which the label is mainly set to zero-label
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