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1 research outputs found
A study on influencing factors for customer satisfaction and the continuing use of social network services in financial industry
Author
Akroush M. N.
DeLone W. H.
+13Â more
Ehrlich E.
Ehrlich K.
Garton L.
Hair J. F.
ISO 9241-11:1998(E)
Oliver R. L.
Parasuraman A.
Reichheld F.
Schneider G.
Shannon
Xu Y.
Yi Y. J.
Yin Z.
Publication venue
'Informa UK Limited'
Publication date
Field of study
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