RENTQUAL: a new measurement scale for car rental services

Service quality perception is one of the key determinants of customer satisfaction and repeat purchase. As such, it has received considerable attention in the marketing literature. Quality issues in the car rental industry, however, have received less attention. Furthermore, there is lack of a scale developed to measure service quality in car rental services. This paper aims to develop a measurement scale in accordance with the procedure recommended by Churchill (1979) and Parasuraman, Zeithaml, and Berry (1988). Empirical studies were conducted in two waves. First, qualitative research was undertaken in the form of 23 in-depth interviews that produced 61 items describing tourists’ perceptions. Then, a quantitative study was used to purify the scale items and to examine dimensionality, reliability, factor structure and validity. Finally, an 18-item RENTQUAL scale with the following six factors emerged: comfort, delivery, safety, handing over, ergonomics and accessibility. Results show that safety is the most important factor in car rental services. Paper also presents scale development procedure, discussion, implications and limitations

Applications of Glass Fibers in 3D Preform Composites

E-glass three dimensional (3D) stitched preform composites have been developed for several industrial applications due to their high mechanical performance and damage tolerance properties. Although some in-plane properties of the stitched E-glass composite structure are slightly lower than in laminated composite, its mode-I delamination failure is improved. This was achieved by using the out-of-plane directional stitched fibers. Recently, some nanoparticles as single-walled nanotubes (SWNT) or multiwalled nanotubes (MWNT) or nanofibers (NF) were added to the glass fabric structure or stitched preform during consolidation process. This further enhances the thermo-mechanical impact properties of the E-glass fiber composites

Evaluation of students’ understanding of Pauli's exclusion principle

AbstractThe purpose of this study was to collectively assess and ascertain knowledge about junior and senior year university student's understanding of the monumental Lindus Pauli's Exclusion Principle (PEP). Student's misconceptions were identified and addressed to acquire an better understanding of their misapprehensions. This study was based on the written answers given by our university students to a survey addressing Pauli's Exclusion Principle administered by our faculty. The diagnostic survey was applied to junior and senior year year university students, majoring in Chemistry and Physics. Some interesting results about PEP are presented and their critiques evaluated. An interesting feature of the data obtained was that there were no great difference between junior and senior year students knowledge and understanding of PEP

Multimodal person recognition for human-vehicle interaction

Next-generation vehicles will undoubtedly feature biometric person recognition as part of an effort to improve the driving experience. Today's technology prevents such systems from operating satisfactorily under adverse conditions. A proposed framework for achieving person recognition successfully combines different biometric modalities, borne out in two case studies

Experiments on decision fusion for driver recognition

In this work, we study the individual as well as combined performance of various driving behavior signals on identifying the driver of a motor vehicle. We investigate a number of classifier fusion techniques to combine multiple channel decisions. We observe that some driving signals carry more biometric information than others. When we use trainable combining methods, we can reduce identification error significantly using only driving behavior signals. Classifier combination methods seem to be very useful in multi-modal biometric identification in a car environment

Novel Dynamic Partial Reconfiguration Implementation of K-Means Clustering on FPGAs: Comparative Results with GPPs and GPUs

K-means clustering has been widely used in processing large datasets in many fields of studies. Advancement in many data collection techniques has been generating enormous amounts of data, leaving scientists with the challenging task of processing them. Using General Purpose Processors (GPPs) to process large datasets may take a long time; therefore many acceleration methods have been proposed in the literature to speed up the processing of such large datasets. In this work, a parameterized implementation of the K-means clustering algorithm in Field Programmable Gate Array (FPGA) is presented and compared with previous FPGA implementation as well as recent implementations on Graphics Processing Units (GPUs) and GPPs. The proposed FPGA has higher performance in terms of speedup over previous GPP and GPU implementations (two orders and one order of magnitude, resp.). In addition, the FPGA implementation is more energy efficient than GPP and GPU (615x and 31x, resp.). Furthermore, three novel implementations of the K-means clustering based on dynamic partial reconfiguration (DPR) are presented offering high degree of flexibility to dynamically reconfigure the FPGA. The DPR implementations achieved speedups in reconfiguration time between 4x to 15x

Antioxidant effect of Abelmoschus Esculentus against acetaminophen-induced nephrotoxicity: an experimental study

Acetaminophen(APAP) intoxication is an important cause of nephrotoxicity and hepatotoxicity. N-acetylcysteine(NAC) is used in the treatment, but it has some serious side effects. Abelmoschus esculentus(AE) has various benefits as well as antioxidant effects. This study aims to investigate the effect of AE in APAP-induced acute nephrotoxicity. Forty male Wistar rats were divided into five equal groups: Control, AE, APAP, APAP+AE, and APAP+AE+NAC. Significant changes were observed in serum levels of malondialdehyde (MDA), superoxide dismutase (SOD), Neutrophil Gelatinase-Associated Lipocalin(NGAL) and Kidney Injury Molecule-1(KIM-1) after induction with APAP. NGAL and KIM-1 in the AE group remained low compared to those receiving APAP (p=0.022 and p0.001, respectively). When the APAP group was compared with the AE and AE+NAC groups, it was found that even the administration of AE alone significantly decreased NGAL and KIM-1(p=0.036 vs.p=0.029 and p0.001 vs. p0.001, respectively), these results were attributed to the effects of AE on reducing MDA and increasing SOD. Histopathological studies also confirmed these results. These results demonstrated that AE had protective and therapeutic effects on APAP-induced nephrotoxicity. This benefit of AE is due to its antioxidant effect. In addition, AE may also increase the regenerative capacity of the kidney, which APAP reduces