Check 21: The New Technological Drive Towards Paperless Banking

Over the last decade, banks have spent a great deal of resources on technology improvements. With decreasing interest rate spreads, banks are being forced to look for new ways to increase profits. Recently, new legislation was passed that will allow banks to become more efficient in check truncation through technology. The new legislation is commonly referred to as Check 21. If used properly. Check 21 will increase employee efficiency and reduce other operational costs such as courier services. This paper examines the short history of Check 21 and discusses how technology affects banks profitability. Key areas where banks can become more efficient with the help of the new technology will also be determined. The paper will give ROl, NPV, and IRR estimates for what the new technology investments will provide. There is also a checklist for managers that will help determine the best technology for their banks

Casino CRM: Issues and Some Implementation

Customer Relationship Management (CRM) software allows companies to manage their contact with their customers. It is critical for every industry to have a wealth of information about each customer’s preferences. CRM allows companies to integrate customer information with marketing promotions that results in higher profitability for the company. For the gaming industry, CRM software has allowed them to manage their customers’ preferences, track their expenditures, and provide them with offers and services that generate value for each customer. However, technology must be supplemented by a customer-centric organizational policy to fully realize the benefits of CR

Electronic Medical Record System: Current Status and Its Use to Support Universal Healthcare System

Information technology’s use in the United States healthcare marketplace, known as health IT (HIT), significantly lags behind that of other industries and leaves much room for improvement. While many industries already use information technology (IT) to improve efficiency, the healthcare industry has not made any significant progress toward widespread use of HIT. Although some hospitals and physician clinics have begun using HIT, the industry as a whole is still pessimistic toward the improvement and implementation of costly HIT functions such as electronic medical records (EMR) and their interoperability in current and future healthcare systems. As federal mandate requires all healthcare providers to implement EMR system by 2014, this study suggests an integrated framework that would make EMR a vital component to ensure the success of the new universal healthcare system

Strategies for Successfully Implementing a Virtualization Project: A Case with Vmware

Virtualization has become one of the hottest information technologies in the past few years. Yet, despite the proclaimed cost savings and efficiency improvement, implementation of the virtualization involves high degree of uncertainty, and consequently a great possibility of failures. Experience from managing the VMware based project activities at several companies are reported as the examples to illustrate how to increase the chance of successfully implementing a virtualization project

Implementing Self-Service Technology To Gain Competitive Advantages

Choosing, implementing and managing effective self-service technologies are challenging tasks for most firms. While some self-service technologies could be quickly adopted, others are resisted. This paper examines what a firm should consider in order to encourage customers to at least try, and eventually adopt, the SST offered by a firm into the customer\u27s regular routine. Factors that encourage the customer to try a new self-service technology for the first time and factors impact customer satisfaction and dissatisfaction will be addressed. A practical guideline for developing and implementing successful SST will be proposed

Internet in the healthcare industry: Infrastructure issues

Health care has long been known as afield that embraces and exploits new information technology, and. this trend shows no signs of slowing down. The healthcare industry is likely to be one of the largest beneficiaries of the Internet technology. This paper addresses four critical infrastructure issues: technological infrastructure, intranet development, financial infrastructure, and quality concerns. Service opportunities and practical problems are discussed that will provide managerial implications in health care and future research opportunities

An Application of Group Decision Support Technology in Collective Bargaining

An enhanced distributive bargaining model is developed to be used as the foundation model of a group-decision support system for facilitating collective bargaining. The proposed system takes into account the multiple objectives decision process and is able to handle qualitative decision variables. The implementation of the proposed system can expedite bargaining and minimize the possibility of a work stoppage

The Readiness for and Current Status of E-Government in China

E-government is important for China’s economic and social development. A measurement is developed and applied to assess the readiness of local Chinese governments for e-government. E-government development status of local Chinese governments is assessed through evaluation of their websites. Relationships between e-government readiness and the actual progress on e-government are discussed

A Methodology for Evaluating Data and Output Misfits in Commercial Off-The-Shelf ERP Systems

This paper presents a methodology based on the task-technology fit theory to identify data and output misfits in the ex-ante evaluation of an off-the shelf enterprise resources planning (ERP) package. The proposed methodology consists of two stages: output misfit analysis and data misfit analysis. The purpose of the first stage is to identify corresponding field (output misfits) and data glossary for data misfit analysis. The latter stage identifies data misfits for every corresponding activity in the business process sequence. The proposed methodology provides a systematic approach to alleviate the difficulty and complexity in identifying data and output misfits. The identification results identify where the misfits are and provide a degree of mismatch, thus providing a practical basis for ERP tool selection to reduce the risk of failure in its implementation