Using experience in design: a practical attempt to simplify the design process

It is proposed that the theoretical models of design management have now moved from being too shallow to being too complex. As a result, they are not being used. There needs to be a new approach that is simple to use, will capture particular experiential knowledge that exists within the organisation and also focus on the needs of the potential customers. Theoretical design management techniques were compared to those stages undertaken in this real design situation and those that were found to work are described. Also described is a simplified design management process that was found helpful in this particular situatio

Using product and design tools to improve services

Employment in the service sector in industrialised countries now exceeds that in manufacturing. In Europe and USA 80% of people are now employed in services and even in Japan employment in services started to exceed manufacturing this century (Sakao & Shimomura 2004). Therefore, engineering designers must turn to the service sector for new opportunities and by doing so, will find many of their existing skills can be adapted to this wider market. This paper looks at some of their skills that can be so applied

Innovation management for the long-term

how companies plan their long-term products and services. Essentially, how they plan their product generation after the product generation after next. This is the first time that research has attempted to uncover how those in organisations plan their product innovations that far into the future. Through this research was determined what innovative organisations do, how they do it, who is involved and what they measure. The findings were used to inform the British Standard BS 7000 Part 1, Guide to Managing Innovation published in November 1999