ON THE CHALLENGE OF A SEMI-AUTOMATIC TRANSFORMATION PROCESS IN MODEL DRIVEN ENTERPRISE INFORMATION SYSTEMS

Recently, Model Driven Engineering (MDE) approaches have been proposed for supporting the development, maintenance and evolution of software systems. Model driven architecture (MDA) from OMG (Object Management Group), “Software Factories” from Microsoft and the Eclipse Modelling Framework (EMF) from IBM are among the most representative MDE approaches. Nowadays, it is well recognized that model transformations are at the heart of these approaches and represent as a consequence one of the most important operations in MDE. However, despite the multitude of model transformation languages proposals emerging from university and industry, these transformations are often created manually. In this paper we present in the first part our previous works towards automation of the transformation process in the context of MDA. It consists on an extended architecture which introduces mapping and matching as first class entities in the transformation process, represented by models and metamodels. Our architecture is enforced by a methodology which details the different steps leading to a semi-automatic transformation process. In the second part, we propose the illustration of the architecture and methodology to the main case of transforming a PIM into PSM

MARE: Semantic Supply Chain Disruption Management and Resilience Evaluation Framework

Supply Chains (SCs) are subject to disruptive events that potentially hinder the operational performance. Disruption Management Process (DMP) relies on the analysis of integrated heterogeneous data sources such as production scheduling, order management and logistics to evaluate the impact of disruptions on the SC. Existing approaches are limited as they address DMP process steps and corresponding data sources in a rather isolated manner which hurdles the systematic handling of a disruption originating anywhere in the SC. Thus, we propose MARE a semantic disruption management and resilience evaluation framework for integration of data sources included in all DMP steps, i.e. Monitor/Model, Assess, Recover and Evaluate. MARE, leverages semantic technologies i.e. ontologies, knowledge graphs and SPARQL queries to model and reproduce SC behavior under disruptive scenarios. Also, MARE includes an evaluation framework to examine the restoration performance of a SC applying various recovery strategies. Semantic SC DMP, put forward by MARE, allows stakeholders to potentially identify the measures to enhance SC integration, increase the resilience of supply networks and ultimately facilitate digitalization

A Next-Generation Digital Procurement Workspace Focusing on Information Integration, Automation, Analytics, and Sustainability

Recent events such as wars, sanctions, pandemics, and climate change have shown the importance of proper supply network management. A key step in managing supply networks is procurement. We present an approach for realizing a next-generation procurement workspace that aims to facilitate resilience and sustainability. To achieve this, the approach encompasses a novel way of information integration, automation tools as well as analytical techniques. As a result, the procurement can be viewed from the perspective of the environmental impact, comprising and aggregating sustainability scores along the supply chain. We suggest and present an implementation of our approach, which is meanwhile used in a global Fortune 500 company. We further present the results of an empirical evaluation study, where we performed in-depth interviews with the stakeholders of the novel procurement platform to validate its adequacy, usability, and innovativeness

A data quality management framework to support delivery and consultancy of CRM platforms

CRM platforms heavily depend on high-quality data, where poor-quality data can negatively influence its adoption. Additionally, these platforms are increasingly interconnected and complex to meet growing needs of customers. Hence, delivery and consultancy of CRM platforms becomes highly complex. In this study, we propose a CRM data quality management framework that supports CRM delivery and consultancy firms to improve data quality management practices within their projects. The framework should also improve data quality within CRM solutions for their clients. We extract best practices for CRM data quality management by means of a literature study on data quality definition and measurement, data quality challenges, and data quality management methods. In a case study at an IT consultancy company, we investigate how CRM delivery and consultancy projects can benefit from the incorporation of data quality management practices. The design of the framework is validated by means of confirmatory focus groups and a questionnaire. The results translate into a framework that provides a high-level overview of data quality management practices incorporated in CRM delivery and consultancy projects. It includes the following components: Client profiling, project definition, preparation, migration/integration, data quality definition, assessment, and improvement