71 research outputs found
Relationship approach to marketing in service contexts: The marketing and organizational behavior interface
No full textService management and marketing : managing the service profit logic, 4thed./ Gronroos
No full textix, p.522.: ill.; 24 c
Service management and marketing : managing the service profit logic, 4thed./ Gronroos
No full textix, p.522.: ill.; 24 c
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