22 research outputs found
Extremely small fabrication tolerant InP-based power-splitting and combining structures by deep etching
Design and realization of extremely small InP-based coupling structures with high performance and good compatibility with other components is reported: 3 dB coupler (90 mu m long, 0.7 dB loss), 1*16 coupler (141*32 mu m), Mach-Zehnder interferometer (0.6 dB loss, -28 dB crosstalk
Gastvrijheid in de Gezondheidszorg
Ziekenhuizen streven in toenemende mate naar een beleving van gastvrijheid bij hun patienten. Gastvrijheid wordt traditioneel geassocieerd met horeca en toerisme. Wat maakt dat iemand een zorgomgeving, zoals een ziekenhuis, als gastvrij ervaart
Capturing the guest experience in hotels phase two: exploratory study on the sensory characteristics of a comfortable and inviting ambiance
Given that it is essential for hotels to understand how guests experience hospitality, hotel managers need more concrete and tangible insights into this issue to improve their service. Quantitative research on experience of the physical environment and employee contact has shown that the comfort of hotel rooms and an inviting ambience are the factors that most influence guest loyalty. This exploratory paper employs verbal and visual association methods to translate comfortable and inviting into tangible sensory characteristics. Results show association of comfortable with lingering, sitting, resting, natural colours, rounded-off rectangles, and multiple layers. By contrast, inviting is associated with common (meeting) areas such as corridors, white, grey, transparency, and colourful accessories. Visual dataproved suitable for identifying tangible (sensory) characteristics, and delivering concrete recommendations for improving invitingness and comfort
Blockchain in the Hospitality and Tourism Industry
This chapter will provide information on what Blockchain is and why it is used. It describes the basic concepts underlying Blockchain technology, such as distributed ledgers, consensus mechanisms, mining, smart contracts, P2P, and the classification of existing Blockchain systems. Next, it explores Blockchain applications in general, in businesses and society. Blockchain maybe used e.g., for fundraising, in education, and for provenance and authenticity registration. The last part of the chapter is devoted to application of Blockchain in general to applications in the hospitality and tourism industry. It considers how Blockchain makes it possible to create new types of platforms where transactions take place and the delivery of 'digital assets ', such as a hotel room booking, is not dependent on an intermediary. Other topics covered are tokenization, and the use of Blockchain in tracking baggage, loyalty programs, rating and reviews, payments, and digital identity.
Barkel, C., Kurgun, H., & Groen, B. (2021). Blockchain in the Hospitality and Tourism Industry. In C. Cobanoglu, S. Dogan, K. Berezina, & G. Collins (Eds.), Hospitality & Tourism Information Technology (pp. 1–26). USF M3 Publishing. https://www.doi.org/10.5038/978173212759
Exploratory study on measuring the effects of culinary concepts on the atmospheric experience and emotions of elderly people
Organisations are more and more aware of the need to really understand the motives, needs and desires of their guests in order to be hospitable. Offering food in a physical environment is a service which influences how people feel. The two (pilot) studies presented in this paper resulted in a first step towards a quantitative instrument for measuring people’s experience: the effects of a culinary concept on the perceived experience of elderly living in a home for the elderly were measured. The instrument combines experience of service (staff, menu choice), environment (ambience and design), as well as emotions and products (food). Further research is needed to validate the instrument
Samen en Solo: Ruimtelijk faciliteren van productiviteit van kenniscentra in hogescholen
Nederland heeft de ambitie om tot de top 5 van duurzame
kenniseconomieën in de wereld te behoren. Door
de aanhoudende economische malaise zijn er geen
middelen om uitgebreid te investeren in kennisontwikkeling.
Er moet dus met bestaande middelen meer resultaat
behaald worden. Onderzoek van Saxion laat zien
dat een slimme inrichting van de fysieke werkomgeving
significant bijdraagt aan de productiviteit van kenniswerkers
in het hoger beroepsonderwijs