Understanding business strategies of networked value constellations using goal- and value modeling

In goal-oriented requirements engineering (GORE), one usually proceeds from a goal analysis to a requirements specification, usually of IT systems. In contrast, we consider the use of GORE for the design of IT-enabled value constellations, which are collections of enterprises that jointly satisfy a consumer need using information technology. The requirements analysis needed to do such a crossorganizational design not only consists of a goal analysis, in which the relevant strategic goals of the participating companies are aligned, but also of a value analysis, in which the commercial sustainability of the constellation is explored. In this paper we investigate the relation between strategic goal- and value modeling. We use theories about business strategy such as those by Porter to identify strategic goals of a value constellation, and operationalize these goals using value models. We show how value modeling allows us to find more detailed goals, and to analyze conflicts among goals

Value-Based Business-IT Alignment in Networked Constellations of Enterprises

Business-ICT alignment is the problem of matching ICTservices with the requirements of the business. In businesses of any significant size, business-ICT alignment is a hard problem, which is currently not solved completely. With the advent of networked constellations of enterprises, the problem gets a new dimension, because in such a network, there is not a single point of authority for making decisions about ICT support to solve conflicts in requirements these various enterprises may have. Network constellations exist when different businesses decide to cooperate by means of ICT networks, but they also exist in large corporations, which often consist of nearly independent business units, and thus have no single point of authority anymore. In this position paper we discuss the need for several solution techniques to address the problem of business-ICT alignment in networked constellations. Such techniques include: -RE techniques to describe networked value constellations requesting and offering ICT services as economic value. These techniques should allow reasoning about the matching of business needs with available ICT services in the constellation. - RE techniques to design a networked ICT architecture that supports ICT services required by the business, taking the value offered by those services, and the costs incurred by the architecture, into account. - Models of decision processes about ICT services and their architecture, and maturity models of those processes.The techniques and methods will be developed and validated using case studies and action research

Value-based Design of Collaboration Processes for e-Commerce

Designing cross-organizational e-business applications faces the problem that the collaborating businesses must align their commercial interests without any central decision making authority. The design process must therefore yield a clear view of the commercial value of the collaboration for each economic actor, as well as a clear specification of the activities to be performed by each actor and a specification of information systems to be used by each actor. We present guidelines for designing the value network of the collaboration, which shows the commercial value of the collaboration for each participating actor. We then present guidelines for transforming the value network into process models, which show the feasibility of implementing the value network in the business processes of the actors. Our approach has been developed in different consultancy projects. We illustrate our approach with a consultancy project performed at a company that we will call the Amsterdam Times

Value Framing: A Prelude to Software Problem Framing

Software problem framing is a way to find specifications for software. Software problem frames can be used to structure the environment of a software system (the machine) and specify desired software properties in such a way that we can show that software with these properties will help achieve the required effects in the environment. Actually framing a software problem, i.e. finding suitable problem frames of a given situation, is creative activity for which no guidelines are currently known. In this paper, we propose to use an idea exploration technique called e3-value to find software problem frames. The e3-value methodology is an approach to help business analysists solve the problem of designing a networked enterprise, defined as a set of businesses or business units that make money by performing value exchanges over a computer network. The outcome of e3-value is viewed by business managers as a solution, but it is a problem for software engineers who have to implement this idea. In this paper we illustrate the combination of e3-value with problem framing by means of a small example from real life, and discuss the research questions that come out of this

Value-Based Process Model Design

Networked service value constellations, consisting of enterprises and customers working together to jointly provide a commercial service, can be analyzed from different modeling perspectives. Two such perspectives are (1) the value perspective and (2) the process perspective. Value models, describing the value perspective, indicate which economically valuable service outcomes are exchanged between the involved actors. However, a value model only shows what of economic value is exchanged, but not how this should be accomplished. Therefore, to understand a service well, an additional process model has to be designed, which shows the actual tasks to be performed by these actors as well as the time order of these tasks. A key problem is then how to construct such a process model, given an earlier designed value model. As the process model should put the value model into operation, there exists a clear relationship between both models. Previous work investigated this problem to a certain extent, but a well integrated and easy to use method is currently lacking. This paper proposes a step-wise method to design a process model for networked value constellations, given an earlier developed value model. The aim of this method is to support practitioners during the design of a process model; as a result, the proposed way of working should be tractable, well teachable, and easy to use, thereby following the same philosophy as with the e3 \u3ee3e3value methodology, which is used to model the value perspective of networked value constellations. In addition to the step-wise method itself, the value of this paper lies also in the use of the method to explore services related to intellectual property rights (IPR) clearing

Goal-Oriented RE for E-Services

Current research in service-oriented computing (SoC) is mainly\ud about technology standards for SoC and the design of software components that\ud implement these standards. In this paper we investigate the problem of\ud requirements engineering (RE) for SoC. We propose a framework for goaloriented\ud RE for e-services that identifies patterns in service provisioning and\ud shows how to compose business models from them. Based on an analysis of 19\ud business models for e-intermediaries we identified 10 intermediation service\ud patterns and their goals, and show how we can compose new business models\ud from those patterns in a goal-oriented way. We represent the service patterns\ud using value models, which are models that show which value exchanges\ud business patterns engage in. We conclude the paper with a discussion of how\ud this approach can be extended to include business process patterns to perform\ud the services, and software components that support these processes