Различните публики и виртуалната „експанзия“ на университетската библиотека=The different audiences and the virtual "expansion" of the university library

The paper discusses the development of the hybrid university library on the example of New Bulgarian University. It presents the various opportunities, which the physical and virtual space of the library provides to the users. The virtual environment is analyzed on the basis of a number of empirical data. Important tendencies in the behavior of the different audiences towards the uses of the virtual space are enlightened

Specifics of the workplace conflict in the implementation of state health control

Конфликтът е неразделна част от нашия живот. За съжаление той е наше всекидневие и реалност. При осъществяването на държавен здравен контрол служителите често попадат в конфликтни ситуации, които се отразяват неблагоприятно на психоемоционалното им състояние. Дейността на здравните инспектори е строго специфична с ненормирано работно време и мобилни работни места, които, освен че са разнообразни поради вида на посещаваните обекти, са и с широк териториален обхват. Необходими са сериозни познания на действащата нормативна уредба и високо ниво на професионална компетентност. В процеса на работа здравните инспектори общуват и взаимодействат с разнообразни хора. Деловите умения за воденето на проверки, срещи и работа с граждани са от голямо значение за служителите от държавните инспекции, тъй като са важна предпоставка за управление и намаляване на конфликтите на работното място.Целта на настоящото проучване е да се установи степента и спецификата на конфликта при осъществяването на държавен здравен контрол.Проведено е анкетно проучване на служители от Регионалните здравни инспекции и Областните дирекции по безопасност на храните в градовете Варна, Добрич и Сливен.Данните показват, че много служители при изпълнение на служебните си задължения попадат в конфликтни ситуации поне веднъж седмично. Като най-честа причина за възникналите конфликтни ситуации анкетираните посочват остарялата нормативна уредба, недостатъчната информация, достигаща до гражданите, лошата икономическа ситуация и голямото психическо натоварване по време на работа. Добрата комуникация, деловият тон и положителната нагласа винаги помагат конфликтите да се разрешават лесно и бързо.Conflict is an integral part of our lives. Unfortunately, everyday we are part of it. In implementing state health control, employees often fall into conflict situations that adversely affect their psycho-emotional condition. The activities of health inspectors are very specific with irregular working hours and mobile workplaces, which in addition to being different because of the type of sites visited are also with a wide territorial range. Serious knowledge of the current legislation and a high level of professional competence are necessary. While working, health inspectors communicate and interact with various people. Business skills for conducting inspections, meetings and work with citizens are of great importance for employees from state inspections for the management and reduction of the conflict at the workplace.The purpose of this study was to determine the extent and specifics of the conflict in the implementation of state health control. A survey of employees of Regional Health Inspections and District Directorates of Food Safety in Varna, Dobrich, Sliven was conducted. Data show that all employees, in the performance of their duties, fall into conflict situations at least once a week. As the most common cause of emerging conflict situations, respondents indicated outdated regulations, lack of information reaching the public, the poor economic situation and the great mental stress at work. Good communication, business conduct and positive attitude always help and conflicts can be resolved easily and quickly

Professional capacity development: New Bulgarian University Library case study

The New Bulgarian University Library (NBU Library) is an open data-sharing institution, where experience, projects and initiatives are public transparent. As an academic library, we are challenged to work for the constant improvement and sustainability of librarianship in Bulgaria. We were aware that investing in human capital will repay us in the near future. We realized the necessity to redesign the career pathway for librarians, based on defined stages of achievement, self-directed participation in library-wide projects, promoting team-working and demonstrated commitment to lifelong learning. The NBU Library has design a three-stage training program for continuing education and professional capacity development -formal education, group training and individual training. Librarians were stimulated to acquire Master Degree, either in a subject field or in Librarianship, according their occupation requirements and ensuring better service level. To acquire new or improve the level of their competences, librarians are attending close group trainings within the Library. We have specialized group training on e-resources accessibility and functionalities, which is open for wide group of professionals. NBU Library personnel also attend group training in specialized courses of the National Center for Continuing Education of Librarians and trainings at other libraries. Library staff participates actively in joint local and international projects, conferences and workshops to exchange innovations and practices, and share experience. The Library has developed a network for exchange of knowledge and is voting for continuing qualification of library personnel and distributed librarianship. In 2000 year the Library added a new communication channel – the first open access professional library and information science e-journal “Bibliosphere” (http://bibliosphere.eu/), indexed in DOAJ, Elektronische Zeitschriftenbibliothek and „Library, Information Science & Technology Abstracts with Full Text (EBSCO Information Services). In 2008 the Library has launched an own blog (http://www.nbulibrary-blog.eu/), with daily updates, and since 2010 we also have our Facebook representation. The necessity to build a knowledge base for permanent distribution of library achievements was realized. A long-term project (started in 2014), to build a complete open access archive, collecting 20 years of library staff publications, has been initiated, to make the Library a tribune for experience exchange. To increase accessibility and visibility of library output, publications are also deposited in the International digital repository for Library and Information Science „e-LIS“ and the network “ResearchGate”. The project pursues to demonstrate the NBU Library innovative approach to knowledge transfer as a step to build an open science environment in Bulgaria in the field of library and information science. Thus, we have built a digital image of a modern Bulgarian library and have laid the foundations to collaborate on exploiting new processes, solutions and innovations, ensuring that open output is integrated in the ultimate research frame of the futur

Professional Capacity Development: New Bulgarian University Library Case Study = Усъвършенстване на професионалните умения: Опитът на библиотеката на Нов български университет

The NBU Library has design a three-stage training program for continuing education and professional capacity development -formal education, group training and individual training. Librarians were stimulated to acquire Master Degree, either in a subject field or in Librarianship, according their occupation requirements and ensuring better service level. To acquire new or improve the level of their competences, librarians are attending close group trainings within the Library. We have specialized group training on e-resources accessibility and functionalities, which is open for wide group of professionals. NBU Library personnel also attend group training in specialized courses of the National Center for Continuing Education of Librarians and trainings at other libraries. Library staff participates actively in joint local and international projects, conferences and workshops to exchange innovations and practices, and share experience

Professional capacity development: New Bulgarian University Library case study

The New Bulgarian University Library (NBU Library) is an open data-sharing institution, where experience, projects and initiatives are public transparent. As an academic library, we are challenged to work for the constant improvement and sustainability of librarianship in Bulgaria. We were aware that investing in human capital will repay us in the near future. We realized the necessity to redesign the career pathway for librarians, based on defined stages of achievement, self-directed participation in library-wide projects, promoting team-working and demonstrated commitment to lifelong learning. The NBU Library has design a three-stage training program for continuing education and professional capacity development -formal education, group training and individual training. Librarians were stimulated to acquire Master Degree, either in a subject field or in Librarianship, according their occupation requirements and ensuring better service level. To acquire new or improve the level of their competences, librarians are attending close group trainings within the Library. We have specialized group training on e-resources accessibility and functionalities, which is open for wide group of professionals. NBU Library personnel also attend group training in specialized courses of the National Center for Continuing Education of Librarians and trainings at other libraries. Library staff participates actively in joint local and international projects, conferences and workshops to exchange innovations and practices, and share experience. The Library has developed a network for exchange of knowledge and is voting for continuing qualification of library personnel and distributed librarianship. In 2000 year the Library added a new communication channel – the first open access professional library and information science e-journal “Bibliosphere” (http://bibliosphere.eu/), indexed in DOAJ, Elektronische Zeitschriftenbibliothek and „Library, Information Science & Technology Abstracts with Full Text (EBSCO Information Services). In 2008 the Library has launched an own blog (http://www.nbulibrary-blog.eu/), with daily updates, and since 2010 we also have our Facebook representation. The necessity to build a knowledge base for permanent distribution of library achievements was realized. A long-term project (started in 2014), to build a complete open access archive, collecting 20 years of library staff publications, has been initiated, to make the Library a tribune for experience exchange. To increase accessibility and visibility of library output, publications are also deposited in the International digital repository for Library and Information Science „e-LIS“ and the network “ResearchGate”. The project pursues to demonstrate the NBU Library innovative approach to knowledge transfer as a step to build an open science environment in Bulgaria in the field of library and information science. Thus, we have built a digital image of a modern Bulgarian library and have laid the foundations to collaborate on exploiting new processes, solutions and innovations, ensuring that open output is integrated in the ultimate research frame of the futur

Гемификация като метод за обучение в информационна компетентност = Gamification as a Method of Information Literacy Training

A challenge for the New Bulgarian University Library was the experimental application of gamification as a method of information literacy training for the first time in Bulgaria. Training with game elements has a dynamic character and is in accord with the life of the young people. The method gives an opportunity for holding the training in preferable time and place in contrast to traditional ways of training. After the example of St. Cloud State University, USA, a JQuery – generated site for mobile devices was applied. A course in Financial Law was developed and a pilot training was held among the students. In this paper the accomplished tasks by the students are analyzed. The results show that young people adopt the mobile training with game elements and develop their information literacy

Свободни електронни списания - опитът на НБУ = Free Electronic Journals - The NBU Experience

The overview focus on New Bulgarian University Library experience in launching е-Journals as open access publications. The project is the first of its kind in Bulgaria and seeks to fight such problems as hosting, access management and peer-review issues as from the prism of Bulgarian environment and specifities. It may serve as tribune for promoting Bulgarian successful practice in e-publishing

За предизвикателството да се реализира проект за читатели със СОП по време на пандемия=About the challenge of realizing a project for readers with SOPs during a pandemic

Going to the library and reading is something so natural and necessary for the education. Nowadays it is hard to imagine that there could be obstacles. Everything more often the library is entered electronically and remotely, synchronously or asynchronously, a you can listen or watch instead of reading. The creation of equal conditions for access to information is what the Library of the New Bulgarian University strives for ity ​​(NBU) for more than 15 years. And the first step in this direction is the realization of a project "Open access to knowledge resources for blind users and other library patrons in the New Bulgarian University", funded by the Institute's Higher Education Support Program (HESP). Open Society - Budapest to create a specialized reading place for people with impaired vision

За предизвикателството да се реализира проект за читатели със СОП по време на пандемия = About the challenge of realizing a project for readers with SOPs during a pandemic

Going to the library and reading is something so natural and necessary for the education. Nowadays it is hard to imagine that there could be obstacles. Everything more often the library is entered electronically and remotely, synchronously or asynchronously, a you can listen or watch instead of reading. The creation of equal conditions for access to information is what the Library of the New Bulgarian University strives for city ​​(NBU) for more than 15 years. And the first step in this direction is the realization of a project "Open access to knowledge resources for blind users and other library patrons in the New Bulgarian University", funded by the Institute's Higher Education Support Program (HESP). Open Society - Budapest to create a specialized reading place for people with impaired visio