Four domains of complexity

In this short paper, which reflects on one of my contributions to the systems literature in 1992 (Pluralism and the Legitimation of Systems Science), I discuss the context at that time. Systems scientists were embroiled in a paradigm war, which threatened to fragment the systems research community. This is relevant, not only to understanding my 1992 contribution, but also because the same paradigms are evident in the complexity science community, and therefore it potentially faces the same risk of fragmentation. Having explained the context, I then go on to discuss my proposed solution to the paradigm war: that there are four domains of complexity, three of which reflect the competing paradigms. The problem comes when researchers say that inquiry into just one of these domains is valid. However, when we recognise all four as part of a new theory of complexity, we can view them as complementary. The four domains are natural world complexity, or “what is” (where the ideal of inquiry is truth); social world complexity, or the complexity of “what ought to be” in relation to actual or potential action (where the ideal of inquiry is rightness); subjective world complexity, or the complexity of what any individual (the self or another) is thinking, intending or feeling (where the ideal of inquiry is understanding subjectivity); and the complexity of interactions between elements of the other domains of complexity in the context of research and intervention practice. Following a discussion of the relevance of this theory for complexity scientists, I end the paper with a final critical reflection on my 1992 paper, pointing to some theoretical assumptions and terminology that I would, in retrospect, revise

Systemic intervention

This paper describes the practice of systemic intervention, emphasizing (1) the need to explore stakeholder values and boundaries for analysis; (2) responses to the challenges of marginalization processes; and (3) a wide, pluralistic range of methods from the systems literature and beyond to create a flexible and responsive systemic action research practice. After presenting an outline of systemic intervention, the author discusses several other well-tested systems approaches with a view to identifying their potential for further supporting systemic intervention practice, and action research more generally. Two practical examples of systemic intervention are provided to illustrate the arguments

Moving beyond value conflicts : systemic problem structuring in action

Value conflicts can become entrenched in a destructive pattern of mutual stigmatization, which inhibits the emergence of new understandings of the situation and actions for improvement. In extreme cases, such patterns can even lead to violence. This paper offers a new systems theory of value conflict, which suggests the possibility of three different strategies for intervention using problem structuring methods: supporting people in transcending overly narrow value judgements about what is important to them; seeking to widen people’s boundaries of the issues that they consider relevant; and attempting to challenge stereotyping and stigmatization by building better mutual understanding. Each of these three strategies is illustrated with practical examples from operational research projects on natural resource management in New Zealand

Moving beyond value conflicts : systemic problem structuring in action

Abstract: Value conflicts can become entrenched in a destructive pattern of mutual stigmatization, which inhibits the emergence of new understandings of the situation and actions for improvement. In extreme cases, such patterns can even lead to violence. This paper offers a new systems theory of value conflict, which suggests the possibility of three different strategies for intervention using problem structuring methods: supporting people in transcending overly narrow value judgements about what is important to them; seeking to widen people’s boundaries of the issues that they consider relevant; and attempting to challenge stereotyping and stigmatization by building better mutual understanding. Each of these three strategies is illustrated with practical examples from operational research projects on natural resource management in New Zealand

Knowing differently in systemic intervention

© 2015 John Wiley & Sons, Ltd. This paper makes the case for extended ways of knowing in systemic intervention. It argues that the deployment of formal (even reflective) thinking and dialogue methods are inadequate, on their own, to the critical tasks of comprehending larger wholes and appreciating others' viewpoints. Theory and techniques need to go further and access other forms of knowing, held in experiential, practical or symbolic ways. This could offer a better basis to incorporate marginalized people and other phenomena that are affected by interventions but do not have a voice, such as ecosystems and future generations

Community and Environmental OR: Towards a New Agenda

About the book: Community Operational Research: OR and Systems Thinking for Community Development sets out the current concerns of Community Operational Research (Community OR for short) and explores new possibilities for its continued development. Leading Community OR writers, with international reputations in operational research and systems thinking, have contributed chapters that illuminate different aspects of Community OR theory and practice. There is a focus on the value of systems approaches, and other significant perspectives are also represented. The result is a rich mix of theories, methodologies and case studies that will be a significant resource for both practitioners and academics engaged in community development

What is systemic innovation?

The term ‘systemic innovation’ is increasing in use. However, there is no consensus on its meaning: four different ways of using the term can be identified in the literature. Most people simply define it as a type of innovation where value can only be derived when the innovation is synergistically integrated with other complementary innovations, going beyond the boundaries of a single organization. Therefore, the term ‘systemic’ refers to the existence of a co-ordinated innovation system. A second, less frequent use of the term makes reference to the development of policies and governance at a local, regional or national scale to create an enabling environment for the above kind of synergistic, multi-organizational innovations. Here, ‘systemic’ means recognition that innovation systems can be enabled and/or constrained by a meta-level policy system. The third use of the term, which is growing in popularity, says that an innovation is ‘systemic’ when its purpose is to change the fundamental nature of society; for instance, to deliver on major transitions concerning ecological sustainability. What makes this systemic is acknowledgement of the existence of a systems hierarchy (systems nested within each other): innovation systems are parts of economic systems, which are parts of societal systems, and all societies exist on a single planetary ecological system. Collaboration is required across organizational and national boundaries to change the societal laws and norms that govern economic systems, which will place new enablers and constraints on innovations systems in the interests of sustainability. The fourth use of the term ‘systemic innovation’ concerns how the people acting to bring about an innovation engage in a process to support systemic thinking, and it is primarily this process and the thinking it gives rise to that is seen as systemic rather than the innovation system that they exist within or are trying to create. It is this fourth understanding of ‘systemic’ that accords with most of the literature on systems thinking published between the late 1970s and the present day. The paper offers an overview of what systems thinkers mean by ‘systemic’, and this not only enables us to provide a redefinition of ‘systemic innovation’, but it also helps to show how all three previous forms of innovation that have been described as systemic can be enhanced by the practice of systems thinking

The Systemic Intervention Approach

This paper presents a systemic intervention methodology that starts with boundary critique: exploring different boundaries and values that might matter to stakeholders when framing the purposes of an intervention. Boundary critique helps people develop an enhanced understanding of the situation being addressed, and it focuses attention on dealing with conflict and marginalization. Systemic intervention also offers a theory and practice of methodological pluralism: creatively mixing methods from a diverse range of methodological sources in response to the initial boundary critique, so systemic improvements can be designed. This creative mixing of methods yields a much more flexible and responsive approach than might be possible with a narrower range of methods. The value of a systemic intervention approach is illustrated through several practical examples

Systemic lean intervention: enhancing lean with community operational research

This paper discusses how the theory and methodology of Community OR can enhance Lean initiatives. We argue that Lean practice can benefit from going beyond just the involvement of organizational stakeholders: local communities can be swept into the process too, with the aim of achieving an environment that is (as far as possible) pollution-free, for the benefit of organizations and their local communities. Our only proviso is that, in the spirit of Community OR, such an initiative must facilitate the meaningful involvement of community representatives, so change is agreed through stakeholder engagements that respect the inputs and framings of these representatives. Organizations should not impose ‘solutions’ on communities. An example of an intervention with a food production company in the Niger Delta Region of Nigeria is provided. The paper ends with some reflections on the added value that Community OR can offer Lean practitioners