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19 research outputs found
The use of telephone dials as attitude scales: A laboratory experiment
Author
A.W. Bendig
Del I. Hawkins
+12 more
Donald S. Tull
Donald T. Campbell
G. David Hughes
G. David Hughes
Gregory D. Upah
Gregory D. Upah
Harold H. Kassarjian
John J. Wheatley
Michael S. Matell
Michael S. Matell
S.S. Komorita
Stephen C. Cosmas
Publication venue
'Springer Science and Business Media LLC'
Publication date
Field of study
No full text
Crossref
The Effect of Service Coupons on the Consumer Trade-Offs Between Price and Perceived Quality
Author
Agarwal S.
Bauer R. A.
+10 more
Booms B. H.
Cox D. F.
Cunningham S. M.
Hae Ryong Kim
Iacobucci D.
Moonkyu Lee
Namin Kim
Stone R. N.
Upah G. D.
Zeithaml V. A.
Publication venue
'Informa UK Limited'
Publication date
Field of study
No full text
Crossref
The Status Quo of the Marketing Organisation in UK Retailing: A Neglected Phenomenon
Author
Ames B. C.
Barnhill J. A.
+18 more
Bensmore M. L.
BIM
George W. R.
Hay hurst R.
Hooley G.
Hooley G. J.
Hovell P. J.
Judd R. C.
Nicholas Alexander
Nigel Piercy
Piercy N.
Piercy N.
Piercy N.
Piercy N.
Pugh D.
Stall R. B.
Upah G. D.
Warshaw M. R.
Publication venue
'Informa UK Limited'
Publication date
Field of study
No full text
Crossref
Customer Service in Selected Branches of a UK Clearing Bank
Author
Bank W.
Barry Howcroft
+16 more
Bateson J. E. G.
Berry L. L.
Berry L. L.
Booms B. H.
Brooks J.
Davis S. I.
Deal T.
Gwin J. M.
Knisely G.
Langeard E.
Laurent C. R.
Lovelock C. H.
Metzger R. O.
Parasuraman A.
Thompson T. W.
Upah G. D.
Publication venue
'Informa UK Limited'
Publication date
Field of study
No full text
Crossref
Give Programming Instruction a Chance
Author
Becker H.
Black J.
+21 more
Brown A.
Clements D.
Eisner E.
Keller J.
Lieberman D.
Linn M.
Mestre J.
National Council of Teachers of Mathematics.
Papert S.
Papert S.
Pea R.
Perkins D.
Polya G.
Reed W.
Reed W.
Rosenberg R.
Soloway E.
Upah S.
Woronov T.
Young M.
Yuen-Kuang C.
Publication venue
'Informa UK Limited'
Publication date
Field of study
No full text
Crossref
Quality Aspects of Services Marketing
Author
Anne M.
Anne M. Smith
+20 more
Bateson J.
Berry L.L.
Blois K.J.
Cowell D.
Forum
Foxall G.
Haas R.W.
Kotler P.
Lovelock C.H.
Maister D.H.
Parasuraman A.
Parasuraman A.
Sasser W.E.
Smith A.M.
Smith A.M.
Stanton W.J.
Upah G.D.
Wyckoff D.D.
Yorke D.A.
Zeithaml V.A.
Publication venue
'Emerald'
Publication date
Field of study
No full text
Crossref
Assessing the Quality of the Conference Hotel Service Product: Towards an Empirically Based Model
Author
Booms B.
Booms B.
+24 more
Brown J.
Buttle F.
Chase R.
Churchill G. A.
Colin Hales
Cowell D.
Eiglier P.
Garvin D.A.
Garvin D.A.
Gronroos C.
Gronroos C.
Jacoby J.
Lehtinen U.
Levitt T.
Lovelock C
Olshausky R. W.
Parasumaran A.
Pirsig R.
Ross B.
Shams H.
Takeuchi H and J. A. Quelch
Upah G.
Usha Oberoi
Zeithaml V.
Publication venue
'Informa UK Limited'
Publication date
Field of study
No full text
Crossref
Supporting Causal-Oriented Performance Management by a Dynamized Balanced Scorecard
Author
A A Legasto
A Hansen
+52 more
A Neely
A Parasuraman
A Parasuraman
A Parasuraman
B A Martin
B D Slife
B Wong-On-Wing
C D Ittner
C D Ittner
C Gresov
C Homburg
D T Otley
D T Otley
E F Wolstenholme
E J Langer
E Sundstrom
Franziska Rosenkranz
G Cokins
G D Upah
G Hofstede
G R Salancik
H N�rreklit
H N�rreklit
J Bouwens
J D Dermer
J Innes
J Kadampully
J L Luft
J M Stern
J W Forrester
Jan Steins
M J Buehner
M Lebas
N Luhmann
P Van Veen-Dirks
R D Dillon
R G Coyle
R H Chenhall
R S Kaplan
R S Kaplan
R S Kaplan
R S Kaplan
R S Kaplan
R S Kaplan
R S Kaplan
R T Rust
T B�ssow
V A Zeithaml
W Ossadnik
W Ossadnik
W R Ashby
Wolfgang Ossadnik
Publication venue
'Elsevier BV'
Publication date
01/01/2013
Field of study
No full text
Crossref
Commentary: Paradigm Shift, Outcomes Criteria, and Behavioral Interventions: Foundations for the Future of School Psychology
Author
A new era: Revitalizing special education for children and their families.
Akin-Little K. A.
+27 more
Bergan J. R.
Bergan J. R.
Curtis M. J.
Curtis M. J.
Donovan M. S.
Gresham F. M.
Gresham F. M.
Hale J. G.
Harrison P. L.
Hosp J. L.
Kellam S. G.
Kovaleski J. F.
Kratochwill T. R.
Learning Disabilities Roundtable.
Reschly D. J.
Reschly D. J.
Reschly D. J.
Reschly D. J.
Reschly D. J.
Reschly D. J.
Reschly D. J.
Rosenfield S.
Sheridan S. M.
Shinn M. R.
Skinner C. H.
Tilly W. D.
Upah K. R. F.
Publication venue
'Informa UK Limited'
Publication date
Field of study
No full text
Crossref
Consumer shopping orientations, non-store retailers, and consumers' patronage intentions: A multivariate investigation
Author
Alton F. Doody
Danny N. Bellenger
+21 more
Danny N. Bellenger
Edward J. Mitchell
Eleanor A. May
Eleanor G. May
George Katona
George P. Moschis
Gregory D. Upah
Gregory P. Stone
Jum C. Nunnally
Larry J. Rosenburg
Leonard L. Berry
Melvin R. Crask
Michael D. Pommer
Paul W. McCracken
Pradeep K. Korgaonkar
Pradeep K. Korgaonkar
Pradeep K. Korgaonkar
Ronald P. Stephenson
Seymour Banks
William R. Darden
William R. Davidson
Publication venue
'Springer Science and Business Media LLC'
Publication date
Field of study
No full text
Crossref
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