4 research outputs found

    Covıd-19: determınıng the changıng motıvatıons of ınternatıonal second home tourısts ın coastal turkey

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    The COVID-19 pandemic has brought dramatic changes in all the areas of life, and has inflicted many societal costs. The negativities in the field of health and economy are the prominent ones. The whole process significantly affected human behavior, preferences, and priorities. The aim of this study is to determine the impact of COVID-19 on the motivations of international second home tourists (ISHOT). In addition, motivations for buying or renting a second home in the pre-pandemic period, the push and pull factors affecting their decision to stay in a destination, and the emotional experience they had during the pandemic were also interpreted in the study. Qualitative data research method was used with semi-structured interview forms. In-depth interviews were conducted with 26 ISHOTs living in Alanya, coastal Turkey. The results proved that there were significant differences between pre-pandemic and post-pandemic motivations of ISHOTs for second homes. In the pre-pandemic period, increasing the quality of life, being happy, providing mental health and well-being, emotional relaxation, and getting away from stress were in the frame among the reasons that pushed ISHOTs to acquire second homes. During the pandemic, it was determined that these motivations were replaced by feelings such as anxiety, complaint, protection instinct, uncertainty, and a trust pledge. Low risk, information provision, hygiene, and health system were important reasons that pulled ISHOTs to their second homes during the pandemic process. Insecurity, late intervention, the health system, the risk of being infected, and inadequate precautions were the reasons pushing them away from their home countries. © 2022, Geographical Institute "Jovan Cviji" of the Serbian Academy of Sciences and Arts. All rights reserved

    Are we ready for robot maids in the hotel ındustry? A qualitative study of potential tourist reviews with big data analytics

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    This paper focuses on hotel businesses, which are one of the important parts of tourism. The aim of the study is to determine their thoughts on the use of robot maids in tourism. In addition, it is the sub-purpose of the study to determine how the employment of robots in hotels will affect the purchasing behavior of tourists in the future. The use of technology in tourism and technological readiness literature has focused on tourist satisfaction. Some studies have dealt with the technical aspect of robots. In terms of its purpose, this study fills a gap in the literature. The comments written by potential tourists to the videos about the robot hotel experiences shared by the influencers on YouTube constitute the big data of the study. Out of 18,000 comments on three videos, approximately 12,000 were analyzed with MAXQDA. Potential tourist comments were collected in five themes and 33 affiliated sub-themes. Among the codes, the prominent ones were fear, excitement, unemployment, fear of living, lack of communication, anxiety, indifference, and sincerity. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd 2023

    Restoran işletmecilerinin hayalet mutfak girişimine yönelik bakış açılarının belirlenmesi: gaziantep ilinde nitel bir uygulama

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    Bu çalışma yeni bir fenomen olarak yükselişini sürdüren hayalet mutfak girişimini restoran işletmesi sahipleri ve yöneticilerinin bakış açısıyla değerlendirmeyi amaçlamaktadır. Bu kapsamda 2015 yılında UNESCO tarafından yaratıcı şehirler ağına dâhil edilen Gaziantep ili araştırmanın evreni olarak belirlenmiştir. Destinasyonda faaliyet gösteren turizm işletme belgeli 23 restoran işletmesinden çalışmaya katılmayı kabul eden 18’i araştırmanın örneklemini oluşturmuştur. İşletme sahibi ve yöneticileri ile 6 açık uçlu soru üzerinden derinlemesine mülakatlar yapılmıştır. Çalışmada elde edilen sonuçlar, hayalet mutfağın fiziki alandan bağımsız olmasının otantiklik ve üretici-tüketici iletişimi açısından önemli zayıflıklar içerdiğini göstermiştir. Bir diğer zayıflık ise tüm sürece ilişkin kalite algısının zamanında ve eksiksiz teslimat üzerinde şekillenmesidir. Tüketiciye ulaşım, reklam, kurumsallaşma motivasyonu ve fiziki yatırım maliyeti avantajı ise sistemin güçlü yanları olarak değerlendirilmiştir
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