Multi‐Objective Real‐Time Dispatching Problem in Electric Utilities: An Application to Emergency Service Routing

This chapter presents a novel application of real‐time dispatching problem to electric utilities when multi‐objective is involved. It is described how the problem related to emergency services in electric utilities is considered, with an aggregated objective function developed to handle the minimization of the waiting time, the total distance traveled, the sum of all delays related to already assigned orders, and the cost of non‐assigned emergency orders. After that, actual cases have shown the effectiveness of the proposed model to be adopted in real‐world applications either as a search for optimal solution or by applying a heuristic‐based algorithm developed

A Decision Support System for Planning and Operation of Maintenance and Customer Services in Electric Power Distribution Systems

This chapter aims to present the design and development of a decision support system (DSS) for the analysis, simulation, planning, and operation of maintenance and customer services in electric power distribution system (EPDS). The main objective of the DSS is to improve the decision‐making processes through visualization tools and simulation of real cases in the EPDS, in order to allow better planning in the short, medium, and long term. Therefore, the DSS helps managers and decision‐makers to reduce maintenance and operational costs, to improve system reliability, and to analyze new scenarios and conditions for system expansion planning. First, we introduce the key challenges faced by the decision‐makers in the planning and operation of maintenance and customer services in EPDS. Next, we discuss the benefits and the requirements for the DSS design and development, including use cases modeling and the software architecture. Afterwards, we present the capabilities of the DSS and discuss important decisions made during the implementation phases. We conclude the chapter with a discussion about the obtained results, pointing out the possible enhancements of the DSS, future extensions, and new use cases that may be addressed

Resource Planning to Service Restoration in Power Distribution Systems

Whenever there are extreme weather events, electric power distribution systems are generally affected largely because they are highly subject by their constructive nature: overhead networks. In this context, the management of maintenance actions is generally referred to as emergency service order, usually associated with a lack of supply and requiring human intervention. The key issue for the resource planning refers to an estimation of service time that allows for more assertive planning possible. This chapter proposes a predictive modelling of emergency services for resource planning when considering the geographic dispersion of such services and also the time windows that comprise the amount of service time demanded. After presenting the methodological procedures, a case study depicts the application of the proposed method in order to support proactive service routing