Sharia Service as An Added Value: Response to Sharia Standard in Hospital Service

The application of sharia principles in business activities and services adds to standard compliance and some of them are trapped in the legalistic formality aspect rather than improving business ethics. In hospitals, which main business is providing health services, applying sharia principles may enhance the added value in health services or just a formal aspect. The purpose of this study seeks to reveal the community's response to the application of sharia standards in hospitals. The study used a quantitative research method, through the distribution of questionnaires to 50 patients and their families in three regional public hospitals; Zainoel Abidin Hospital Aceh, Sultan Agung Hospital Semarang, and Bandung Islamic Hospital, and interviews with the management and sharia supervisory board of the hospital. This study describes descriptively, with a Likert scale approach, to see the response toward the application of sharia standards. The results show that the majority of respondents gave a positive response to the application of sharia standards. Sharia standards are added value services in sharia hospitals. The results of this study is implicated in the management of sharia compliance in hospitals and the need for regulatory support for the implementation of sharia in hospitals

Sharia Integration in Hospital Service: Implementation of Purity and Ikhtilāṭ Aspect

The application of sharia hospitals has implications for improving services. Two standards must be met, including purity and avoidance of ikhtilāṭ. However, this effort requires a large amount of money, affecting the principle of simple, fast and inexpensive service. The findings indicate that patients and their families benefit from adopting purity standards and avoiding ikhtilāṭ. Implementation of standard purity, however, does not fully have adequate management to ensure standard compliance. Meanwhile, implementing ikhtilāṭ avoidance standards is strongly influenced by the availability of resources and infrastructure. However, under certain conditions, the application of these standards is neglected. Implications This study emphasizes the need for detailed management and guidelines in applying these standards

Al-iqtishad : jurnal ilmu ekonomi syariah (Journal of islamic economics) vol.14 (2) edisi juli - desember 2022

ii, 398 hlm, 25,1 x 17,6 c