How dynamic capabilities drive performance in the Indian IT industry : the role of information and co-ordination

This study examines key issues and effects of capability management on a fast-growing area of knowledge-intensive global business services &ndash; IT outsourcing and offshoring. An exploratory study is undertaken of Indian companies providing complex process-oriented offshore IT services to their global customers. The analysis of the data related to the service provider side shows that developing dynamic capabilities is strongly driven by management and top-clients and results in the development of business processes and in establishing a strategic partnership with the client organization. Key findings are that information exchange and coordination are the key to a leveraging firm performance.<br /

Routing in Turn-Prohibition Based Feed-Forward Networks

The application of queuing theory to communications systems often requires that the respective networks are of a feed-forward nature, that is they have to be free of cyclic dependencies. An e#ective way to ensure this property is to identify a certain set of critical turns and to prohibit their use. A turn is a concatenation of two adjacent, consecutive links