The relationship between polychronicity and social networks: A mixed-methods study of research and development professionals

How do knowledge workers interact with their colleagues when organizations increasingly ask them to work on multiple activities, projects and working spheres simultaneously? Given the importance of social networks for individual and organizational success, in this study we explore the relationship between individual preferences for engaging in multiple tasks simultaneously (individual polychronicity), the perception of the organization’s demands in terms of engaging in multiple tasks simultaneously (organizational polychronicity), and centrality in instrumental networks. Adopting a mixed-methods approach, we collected data from knowledge professionals in a research and development (R&D) unit. Our results show that both individual and organizational polychronicity were related to network centrality. However, the effect of individual polychronicity on instrumental network centrality was stronger, especially for advice-related interactions, suggesting that individual preferences matter more when it comes to knowledge-related interactions. Not only do we link polychronicity to a previously unexplored context, that is, social networks, but we also propose the use of a cultural toolkit perspective to explain how individuals differentially make sense of organizational temporal demands. Finally, we advance research on the antecedents of network centrality and contribute to the ongoing debate on the delicate balance between structure and individual characteristics

The interpretation and resolution of resource allocation issues in professional organizations: A critical examination of the professional-manager dichotomy

Professional organizations have long been depicted as rife with conflict between professionals, who are assumed to represent the interests of their profession, and managers, who are assumed to represent the potentially competing interests of the organization. This study examines the validity of this assumption. Based on past research on both professional organizations and knowledge structure development, we predict that to the extent that professionals and managers conflict, they may do so because they interpret \u27identical\u27 issues differently. The results of a study of resource allocation decision preferences with 350 chief financial officers, chief medical officers, and physicians revealed strong support for our issue interpretation predictions, and virtually no support for the simple professional manager dichotomy. Specifically, using structural equation modeling, we found that: (1) single resource allocation issues could be interpreted in multiple ways; (2) issue interpretations were strong predictors of decision preferences; (3) professionals and managers tended to interpret issues differently, although many of the differences were not consistent with past theorizing about professionals; (4) the interpretations and decision preferences of professionals who occupied management positions were like those of other professionals but different from those of managers; and (5) decision maker status (i.e., professional and/or manager) was only modestly related to decision preference. Our findings suggest that the sources and manifestations of a professional-manager dichotomy are more complex than previously reported

Moral Intensity and Managerial Problem Solving

There is an increasing interest in how managers describe and respond to what they regard as moral versus nonmoral problems in organizations. In this study, forty managers described a moral problem and a nonmoral problem that they had encountered in their organization, each of which had been resolved. Analyses indicated that: (1) the two types of problems could be significantly differentiated using four of Jones' (1991) components of moral intensity; (2) the labels managers used to describe problems varied systematically between the two types of problems and according to the problem's moral intensity; and (3) problem management processes varied according to the problem's type and moral intensity