Knowledge Management in the Public Sector: The Spilling Effects on Employee Performance Using the SECI Model

This research aims to explore the impact of knowledge management on performance, essentially through employee engagement, succession planning and leadership development, using the SECI model developed by Nonaka and Takeuchi, 1996 (Forst, 2012). The research uses a case study approach by examining the Public Sector of the Virgin Islands. We draw upon two survey instruments to analyse the variables in our model: Knowledge Management Assessment Instrument (KMAI) and Gallup Workplace Audit (GWA). Our results revealed that knowledge sharing enhances employee engagement, leadership development and succession planning. These findings could assist the public sector to understand the dynamics of knowledge management which can help increase employee engagement and the development of leadership