Place matters: undergraduate perceptions of the value of the library

Purpose: The purpose of this article is to explore from a number of points of view the perceptions of mainly undergraduate students at the University of Cape Town (UCT) about the value they derive from visiting the physical library. Design/methodology/approach: Data from different investigations were assembled to derive a composite view of undergraduates’ perceptions of the value of the library. LibQUAL+® data reflecting the “Library as Place” dimension of the survey completed in 2014 were scrutinized; data from two surveys conducted in the information commons and the 24/7 venue of the main library at UCT were compiled and data from gate counts during the past three years showed different aspects of undergraduates’ opinions and behavior. Findings: The combination of data from difference sources provided convincing evidence that undergraduate students value the library as a physical space and that they believe their working in the library enables them to get better marks for their university work. Originality/value: The originality of this paper lies in the combination of different datasets to focus on one particular issue, the value of the physical library

An investigation into the theoretical foundations of library cataloguing and a critical analysis of the cataloguing of the South African national bibliography, 1981-1983

Includes bibliographical references.This thesis proposes that the foundations of the library catalogue are not rooted in a coherent, encompassing and comprehensive theoretical structure. Instead, it shows that it rests upon a number of principles that evolved during the nineteenth century from the work done by cataloguing experts such as Panizzi, Jewett and Cutter. These principles are shown to be either principles of access or of bibliographical description, and they still form the basis for the construction of modern catalogues according to the Anglo-American Cataloguing Rules, 2nd edition (AACR2). The South African National Bibliography (SANB) is then used as an example of an actual catalogue constructed according to the AACR2. A study is conducted of the cataloguing records in the SANB in order to establish how these Rules are put into practice, and how usable a catalogue may be produced according to these Rules and principles. It is concluded that the SANB is a high quality catalogue according to the standards set by the AACR2, but that such a catalogue may not be optimally useful from the point of view of the user. Certain ideas from Artificial Intelligence are then employed to find out to what extent a user is able to utilize the library catalogue as a channel of communication in order to gain maximum benefit from the information available in the catalogue. It is found that the user is indeed not equipped to make full use of the catalogue, and it is suggested that the potential for increased access facilities brought (v) about by computer technology may be employed to bridge the communication gap between the user and the cataloguer. The thesis therefore concludes that the established principles according to which catalogues are constructed, are inadequate for the formulation of a comprehensive theory of cataloguing, but a search for such a theory is shown to be ultimately inappropriate. Cataloguing is essentially a problem-solving pursuit which aims at the production of a tangible object; a usable catalogue. Modern computer technology has brought the library catalogue to a crossroads in its development, and a detailed study of user needs will have to form the basis for the development of additional principles according to which the new technology will most successfully be applied to library catalogues

Opening the library catalogue up to the Web: a view from South Africa

This is a post-print of the published version of a SAGE Journal article available on: http://dx.doi.org/10.1177/0266666907075634.While libraries still spend much time and money on building and maintaining catalogues according to accepted international standards, there is considerable evidence that users are inclined to bypass libraries and their catalogues in their search for information and to rely solely on information provided by web search engines. This paper discusses the different and sometimes conflicting needs of on the one hand instant information seekers and on the other the needs of scholars that may be better served by information not obtainable by web searching alone. It proposes that one way of promoting and facilitating catalogue use is to include records for remote electronic resources into online catalogues, so that information about both print and electronic resources could be retrieved by a single search. The paper concludes by reporting on a survey done at a training workshop on the cataloguing of electronic resources, which was held by the Library and Information Association of South Africa's Interest Group for Bibliographic Standards, in July 2006

Towards measuring the performance of public libraries

Following the publication of the report of the Public and Community Libraries Inventory of South Africa (Paclisa), an issue for further investigation was raised given the difficulties that many libraries had experienced in completing the questionnaire. A Working Group on Public Library Statistics (WGPLS) was established to work on the drafting of a simpler data collection instrument. Our paper describes the process of arriving at joint understanding of the aims and objectives of measuring performance in the South African public library system. A brief discussion of the purpose and rationale of collecting statistical data, and their role as performance measures and indicators for public libraries in South Africa follows. The proposed statistical form and the indicators that could be derived are presented. The paper concludes with suggestions of future steps to be taken, including a consideration by libraries of outcomes, and the difference made by libraries to people’s lives

An exploration of the current status of information literacy tuition in South African tertiary institutions and proposals for curriculum design

An investigation was launched at the University of Cape Town (UCT) with the aim of determining measurable competencies in students' information literacy at tertiary level educational institutions. It is increasingly clear that students need both technological skills and information competencies in order to access and employ a wide range of electronic and other information resources. As courses are being developed to inculcate these competencies, it is imperative to generate and incorporate a rationally justified system of standards and benchmarks according to which the outcomes and impact of such interventions may be measured and evaluated in order to ensure continuous improvement. Members of staff at the Centre for Information Literacy at UCT are working towards the establishment of such standards and intend making them available to the information community throughout southern Africa in order that best practice may be shared by all. This paper specifically reports on two exploratory surveys in which firstly, responses were received from ten different information literacy providers from a number that had been identified at the 2001 LIASA conference, and a follow-up survey at the 2002 LIASA conference. It concludes with a suggested approach to obtaining consensus on preliminary standards for information literacy among South African students and a process of evaluation

Information Literacy in Practice: engaging public library workers in rural South Africa

This is a post-print of the published version of a SAGE Journal article available on: http://dx.doi.org/10.1177/0340035207086057.Mpumalanga Provincial Library Services, South Africa, offers public library services in a largely rural 'new' province created in 1996. Many of the libraries are in isolated areas and have to meet the very diverse needs of their communities. This paper reports the results of an information literacy intervention designed for public library workers in this province. The campaign, a first of its kind in Mpumalanga (and South Africa), gave public library workers the opportunity to develop their information literacy skills and to apply them in their libraries. This paper discusses the information and training needs that were identified, the campaigns that were constructed, their progress and the outcomes. From the outset, emphasis was placed on the importance of measuring and evaluating activities throughout their campaigns in order to be able to assess the impact of their interventions. The paper attempts to show what difference even small public libraries with unqualified library workers can make in tackling social exclusion in disadvantaged communities

The tangled web: investigating academics' views of plagiarism at the University of Cape Town

This is an Accepted Manuscript of an article published by Taylor & Francis in Studies in Higher Education on 26 Jul 2010, available online: http://www.tandfonline.com/10.1080/03075070903222641.This article considers the problematic question of student plagiarism, its causes and manifestations, and how it is addressed in academic environments. A literature survey was conducted to establish how higher education institutions approach these issues, and a twofold investigation was conducted at the University of Cape Town. Data was gathered from the case records of the university disciplinary tribunals dealing with plagiarism, and a survey was conducted among academic staff to establish how they dealt with issues surrounding plagiarism and academic dishonesty. Academics seem unwilling to follow official university policies if they are perceived to be unrealistic

Archiving South African digital research data: How ready are we?

Abstract Digital data archiving and research data management have become increasingly important for institutions in South Africa, particularly after the announcement by the National Research Foundation, one of the principal South African academic research funders, recommending these actions for the research that they fund. A case study undertaken during the latter half of 2014, among the biological sciences researchers at a South African university, explored the state of data management and archiving at this institution and the readiness of researchers to engage with sharing their digital research data through repositories. It was found that while some researchers were already engaged with digital data archiving in repositories, neither researchers nor the university had implemented systematic research data management

The role of academic libraries in the enhancement of information literacy: A study of the Fort Hare Library

Students today are faced with many difficulties in finding information, because new technology makes information available in different, mainly electronic, formats. For this information to be accessed and used properly, students are required to be information literate. It is a duty of today’s libraries to equip students with the necessary information skills to function effectively and to meet challenges of the information age. This paper reports on an investigation into the role of the University of Fort Hare Library in the enhancement of students’ information literacy. A survey was conducted among both undergraduate and postgraduate students and results of a total of 246 responses were analysed. Findings show that while there is some evidence that the University of Fort Hare Library is engaging in information literacy activities, students still have difficulty in finding, critically evaluating and using information

The Research Commons: a new creature in the library?

This is a post-print/preprint of an article published by Emerald in Performance Measurement and Metrics, VOL 11, available: http://dx.doi.org/10.1108/14678041011064043.Purpose – The purpose of this paper is to explore the use made of the Research Commons during its first year of operation in an attempt to establish whether it actually provides a genuinely new and different service from the point of view of the end‐users, and whether a facility such as this could indeed be presumed to support research and enhance research output at the university. Design/methodology/approach – Using Lippincott's assessment grid, an attempt was made to assess activities in the Research Commons according to the dimensions of extensiveness, efficiency, effectiveness, service quality and usefulness. Methodology was mixed, with quantitative and qualitative components that logged the extent and nature of the use of the various facilities in the Research Commons and sought to establish from stakeholder perceptions whether the services on offer are regarded as substantially different from those in the undergraduate Knowledge Commons and whether they are indeed seen to be supporting research activities. Findings – It was found that a combination of numerical and qualitative measurements has yielded sufficient evidence for the drawing of preliminary conclusions. The evidence gathered demonstrates that the Research Commons, designed primarily as a site for the creation of new knowledge in the form of original writing by researchers at postgraduate and academic level, is indeed an advance on the well‐established "library commons" concept, and that its creation represents an instance of "parallel invention" – the "new creature" that the title refers to. Originality/value – This paper provides a multifaceted perspective on the activities taking place in a new library facility and should provide librarians and researchers with evidence‐based insight into how meaningful research support may be provided to young researchers from diverse linguistic and cultural backgrounds as part of an academic library service in a middle income country