45 research outputs found

    Love and Sorrow

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    Organizational Stages and Processes of Change for Continuous Quality Improvement in Health Care

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    This article provides an overview of the transtheoretical model of change (TTM, or stage model) and how it can guide the development of stage-matched interventions to increase physicians\u27 readiness for continuous quality improvement (CQI) in health care. In addition, this article describes the development and initial validation of two TTM measures-stages and processes of change-designed to assess the extent to which hospitals are engaging in activities that can facilitate individual providers\u27 movement through the stages of change for CQI. A majority (57%) of informants reported that their organizations were in the maintenance stage for CQI. Organizational-level processes of change differed significantly across the stages: Hospitals in the precontemplation stage tended to use the processes least, and hospitals in the maintenance stage tended to use them most. © 2001 Educational Publishing Foundation and the Division of Consulting Psychology
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