Preliminary Investigations of User Evaluation of the WWW

Many service providers are now providing applications on the Web that encourage people to do business and satisfy information needs on the Web: educational, banking, shopping, library and medical. The proposed research attempts to investigate the evaluation of these Web-based information services. Three streams of literature are considered: usage of the Web, user satisfaction of the Web, and the complementary field of individual performance and the impact of information technology. Two models emerge from the literature which may be useful in attempting to measure the evaluation of the Web: The theory of planned behaviour and the technology to performance chain. The latter model is the preferred model as it emphasises the fit between technology and the task, an issue not considered by other models. Finally the paper reports on preliminary work investigating the dimensionality of evaluation and usage of the Web

Exploring the Relationship Between Personality Traits, eMail Overload and Productivity in the Workplace

As email use becomes more ubiquitous in organisations, negative effects that stem from its use are becoming more prevalent. This study classifies Email Overload as a negative product of email use. It investigates the link between the personality traits Self Esteem and Locus of Control and Email Overload. Furthermore it proposes a link between the level of perceived Email Overload and individual productivity in the work place. A sample of 239 respondents from an engineering organisation was collected for this study. Using Partial Least Squares (PLS) results suggest a strong negative relationship between Email Overload and productivity, indicating that as perceived Email Overload increases, a person’s productivity decreases. Weaker links were formed with Self Esteem and Locus of Control to Email Overload

The Influence of Self-Esteem and Locus of Control on Perceived Email Overload

As email use becomes more ubiquitous in organisations, negative effects that stem from its use are becoming more prevalent. This study considers Email Overload as a negative product of email use. It explores the link between the personality traits of Self-esteem and Locus of Control and Email Overload. Furthermore it proposes a link between the level of perceived Email Overload and individual productivity in the work place. A sample of 239 respondents from an engineering organisation was collected for this study. Using Partial Least Squares (PLS) results suggest a strong negative relationship between Email Overload and productivity, indicating that as perceived Email Overload increases, a person’s productivity decreases. Weaker links were formed with Self-esteem and Locus of Control to Email Overload

Identity Management Systems Research: Frameworks, Emergemce, and Future Opportunities

Identity and identity management are an emerging area in academic research and consolidation of the discussion on what compose their issues is just beginning. Identity Management Systems (IdMS) is another key element of research involving the identity and identity management domains. As digital identity becomes more and more important in the online world, the emergence of IdMS has brought about primary changes to different online contexts. The purpose of this paper is to provide an assessment of the state of IdMS research and analyse the extant studies. Accordingly, we comprehensively review the research on IdMS that has been conducted in different fields. We also reveal the emergence of IdMS research domain and its current status by using a detailed analysis and taxonomy of 106 publications from key research outlets. This paper develops a framework for classifying the studies, reviews key findings, and identifies opportunities for future research into IdMS

Extending Media Richness Theory: The Influence of a Shared Social Construction

Globalization has seen the emergence of virtual teams solving complex organisational problems using computer-mediated technologies. By extending Media Richness Theory, it was the aim of this research to demonstrate that virtual teams can utilise a lean medium, such as email, for effectively solving an equivocal problem, given that participants develop a shared-social construction. A quantitative study was carried out to measure the effects of a shared basis on perceptions of Media Richness, Group Cohesion and Decision-Making Effectiveness of participants engaged in group communication using only email to facilitate their discussions. There was found to be no significant effects of a shared basis on these variables, however, it was found that Media Richness and Group Cohesion have a mediating effect on Decision-Making Effectiveness. In addition to this, the scales used in data collection were, for what is believed to be the first time, exposed to confirmatory factor analysis

Normative Social Influence and Communication Media Perception and Choice: an exploration in an Individualistic and a collectivistic culture

This study is motivated by the need to examine normative social influence on media choice and by the greater concerns regarding the influence of national culture on management practices. This paper proposes that the strength of attraction to the group can influence group members’ similarity in media perception and choice. Further, this paper proposes that the degree of similarity may differ across cultures. One cultural dimension, individualism- collectivism, is used to account for the moderating impact of culture on normative social influence. Australia and People’s Republic of China (PRC) have been selected to represent two distinct cultures. Several propositions for empirical examination are proposed. Finally a research plan is presented

Social Loafing in Computer-Mediated Communication Context: The Pilot Study

The use of various forms of computer-mediated communication (CMC) to aid the work of groups has spread quite rapidly and widely. This proposed research intends to examine the relationships between media richness/social presence, task equivocality, and social loafing as well as the influence of social loafing on group decision quality using a laboratory experimental approach. This paper reports the results from the pilot study of the proposed research. The main findings include that (1) CMC participants reported higher perceived loafing than FTF participants did, (2) CMC participants perceived both lower task equivocality and lower task interdependence, and (3) Participants doing the high equivocality task perceived lower feedback immediacy

An exploratory study of the socio-cultural impact on the adoption of e-commerce for firms in the tourism industry of Thailand

In this paper we develop an Enterprise Systems Implementation Methodology in Action framework. The framework is grounded in contemporary views on methodology in action (theoretical grounding) and enhanced by an empirical study (empirical grounding). The notion of Implementation Methodology in Action, as articulated in this paper, integrates two complementary views that conceptualise a methodology in terms of 1) a technology focusing on a formalised aspect, i.e. content as prescribed by designers, and 2) a structural view focusing on situational aspects including implementers, implementation context, Enterprise Systems Software and other individuals participating in the implementation project. The purpose of the framework is to integrate existing methodology views in order to contribute to a better understanding of Enterprise Systems implementation methodology. The integrated methodology concept is understood in terms of formalised and situational elements. These elements exert a significant influence on the characteristics and effectiveness of methodology use and implementers’ actions, which may explain differences in the outcomes of the Enterprise Systems implementation process. The results from this research also helps participants in Enterprise Systems projects to become aware of the elements which may influence the actions of the users working with implementation methodologies as well as the reasons for these actions in the Enterprise Systems implementation