Investing in value: a perspective on digital preservation

No abstract available

We are archivists, but are we OK?

Purpose – The purpose of this paper is to show that the digital environment of the early twenty-first century is forcing the information sciences to revisit practices and precepts built around paper and physical objects over centuries. The training of archivists, records managers, librarians and museum curators has had to accommodate this new reality. Often the response has been to superimpose a digital overlay on existing curricula. A few have taken a radical approach by scrutinising the fundamentals of the professions and the ontologies of the materials they handle. Design/methodology/approach – The article explores a wide range of the issues exposed by this critique through critical analysis of ideas and published literature. Findings – The authors challenge archive and records management educators to align their curricula with contemporary need and to recognise that partnership with other professionals, particularly in the area of technology, is essential. Practical implications – The present generation owe it to future generations of archivists and records managers to ensure that the education that they get to prepare them for professional life is forward-looking in the same way. Originality/value – This paper aims to raise awareness of the educational needs of twenty-first century archives and records professionals

Digital Preservation as an Albatross

‘Digital Preservation’ as a concept is an albatross. The complex and somewhat arcane nature of the practice has kept it from being embraced by those that perhaps need it most. Changes in terminology, misunderstandings of meanings and a lack of direct business planning have brought about a state of affairs that has the digital preservation community fighting the problem of technological obsolescence without sustained support from organisations that supposedly need it most. Organisations care about ensuring their continued existence and profitability. Investment is only undertaken after reflection on business cases. In creating a business case most people focus primarily on cost, but there must be a counter-veiling focus on value. There is no point in making an investment unless it has worth to the investor. A good business case will display a strong understanding of the value of information objects that organisations create. Information professionals must ensure that their desire to ensure longevity of information is tied coherently and explicitly to that of the organisation’s future and detail why the digital materials are of value to it. Exploring value in this way allows engagement with senior management as it wraps the need for action in the terminology of their strategic vision and allows for a strong and successful business case to be made

Privileging information is inevitable

Libraries, archives and museums have long collected physical materials and other artefacts. In so doing they have established formal or informal policies defining what they will (and will not) collect. We argue that these activities by their very nature privilege some information over others and that the appraisal that underlies this privileging is itself socially constructed. We do not cast this in a post-modernist or negative light, but regard a clear understanding of it as fact and its consequences as crucial to understanding what collections are and what the implications are for the digital world. We will argue that in the digital world it is much easier for users to construct their own collections from a combination of resources, some privileged and curated by information professionals and some privileged by criteria that include the frequency with which other people link to and access them. We conclude that developing these ideas is an important part of placing the concept of a digital or hybrid paper/digital library on a firm foundation and that information professionals need to learn from each other, adopting elements of a variety of different approaches to describing and exposing information. A failure to do this will serve to push information professional towards the margins of the information seekers perspective

Exploring the Trust Gap: Dimensions and Predictors of Trust Among Labor and Management Representatives

Existing literature on interpersonal trust in work relationships has largely focused on trust as an independent variable. This study examined trust as a dependent variable by investigating its dimensions and predictors. Four dimensions of trust were hypothesized: open communication, informal agreement, task reliance, and surveillance. A survey measure of willingness to trust was developed. Confirmatory factor analysis using data from 305 management representatives and 293 labor representatives showed the convergent and discriminant validity of the measure. Fishbein and Ajzen\u27s theory of reasoned action served as the theoretical basis for a model of the predictors of trust. Regression analyses found that the past trustworthiness of the focal person and the attitude toward trusting the focal person were the most important predictors. Implications for research and practice are discussed

The world is all grown digital.... How shall a man persuade management what to do in such times?

Understanding and communicating the cost and value of digital curation activities has now been recognised by a number of projects and initiatives as a very important factor in ensuring the longterm survival of digital assets. A number of projects have developed costing models for digital preservation but there remains a major problem with information assets (digital or otherwise) in that their value is difficult to express in terms that are readily understood by all the stakeholders, especially those who might fund their preservation. This paper introduces a range of issues concerning information value and business models for sustained funding of digital preservation, with particular reference to the espida Project recently completed at the University of Glasgow. This project has developed a model of information value that builds on the Balanced Scorecard approach to business performance developed by Kaplan and Norton. This model casts information curation as an investment where current and ongoing expenditure is incurred in order to produce future returns, benefiting a range of stakeholders. In this formulation, value is seen as multifaceted and, from the point of view of the individual or organisation funding the curation, explicitly related to the funder’s strategic goals. It also recognises that benefits may only accrue over the long term and that there is a risk that information that is preserved may fail to deliver any return. Examples discussed in the paper concern the establishment of an institutional repository and the establishment of an e-thesis service for an educational institution. It concludes that a deconstruction of benefits of this kind can be more quickly and fully understood even by stakeholders not necessarily expert in the curation field. This facilitates the production of a well-constructed case that clearly articulates information value and the benefit that accrues from its curation, which in turn allows senior management or other funders to make funding decisions based on understandable information: the basic premise of good practice in management. This is a commonly understood idea and one that the espida methodology helps fulfil