309 research outputs found
The case for using lumbar drainage intraoperatively to help curb the number of iatrogenic CSF leaks
info:eu-repo/semantics/publishedVersio
Drivers of customer satisfaction and loyalty in swimming pools
Purpose
It is widely accepted that doing exercise regularly is essential to promote physical, psychological and social well-being. Yet, often dropout rates tend to be high. The purpose of this paper is to propose a model to understand the potential drivers of satisfaction and loyalty in the sports and fitness context looking in particular at four main dimensions of service quality: infrastructures/physical environment, relationship with instructors/staff, outcomes achieved and customer-to-customer interaction.
Design/methodology/approach
An extensive literature review was conducted to identify potential drivers of customer satisfaction and loyalty in sports. The proposed model was estimated using data collected from a sample of 384 users of four Portuguese swimming pools facilities by means of a survey questionnaire.
Findings
The majority of the hypotheses tested found support in the data. In particular, the quality of the interaction with instructors and the results obtained from exercising have a strong impact on satisfaction, which, in turn, is highly correlated with psychological commitment and positive word-of-mouth communication.
Research limitations/implications
Based on the findings some managerial implications can be derived. Such recommendations can enhance users’ perceptions of service quality and indirectly contribute to a more regular and effective sports practice.
Originality/value
The importance of enhancing loyalty has been emphasised in sports management literature. Yet, few studies have empirically investigated the simultaneous relationships among service quality dimensions, customer satisfaction and loyalty. This research partially addresses this gap.Patrícia Moura e Sá acknowledges support for this research by Fundação para a Ciência
e Tecnologia through national funds to the Research Centre in Political Science (UID/CPO/00758/2019),
University of Minho
Technology Adoption in Nonrenewable Resource Management
Nonrenewable resource scarcity has been a traditional concern when designing optimal growth models. Technological change has played an important role in those models, since its presence is assumed to mitigate the depletion effect on extraction paths over time. We formalize the general problem of a competitive nonrenewable resource extracting firm to analyze optimal extraction behavior and technology adoption when adoption is costly, both in a deterministic and a stochastic environment, when the firm either anticipates adoption or not. Based on a quadratic extraction cost function, our results do not support the traditional view according to which the firm will only incur in an adoption cost when the stock is depleted enough.nonrenewable resources; technology adoption; depletion effect; cost of adoption.
Experimentation with accumulation
We study signal-dependent experimentation in the presence of accumulation
and show that the passive-learner’s action surprisingly coincides with
the experimentor’s when the unknown term is the one determining the decay
rate of the stock, while they differ when the parameter being learned is
the one measuring the accumulation rate. These results highlight the importance
of the dynamic structure of the problem in signal-dependent experimentation.
Moreover, they have important consequences for the pollution-accumulation
debate currently in progress
Forest management in an urbanizing landscape
This paper aims at building a theoretical framework to examine the impact of development pressure on private owner’s forest management practices, namely, on regeneration and conversion cut dates. As the rent for developed land is rising over time, our model creates the possibility of switching from forestry to residential use at some point in the future, thus departing from the Faustmann’s traditional setup. Comparative statics results with respect to stumpage prices, regeneration costs and urban growth parameters are provided. The results obtained depend on the impact on the opportunity cost of holding the stand and the impact on the opportunity cost of holding the land, generalizing Faustmann’s unambiguous results.UECE (Research Unit on Complexity and Economics) is financially supported by FCT (Fundação para a Ciência e a Tecnologia), Portugal. This paper is part of the Strategic Project PEst-OE/EGE/UI0436/2011 and also benefited from financial support under the project PTDC/EGE-ECO/113403/2009. University of California MRPI Project: Virtual Co-laboratory for Policy Analysis in Greater L.A
The effects of land-use development policies on forest management
This paper develops a model of a forest owner operating in an open-city environment, where the rent for
developed land is increasing concave in nearby preserved open space and is rising over time reflecting an
upward trend in households’ income. Thus, our model creates the possibility of switching from forestry to
residential use at some point in the future. In addition it allows the optimal harvest length to vary over time
even if stumpage prices and regeneration costs remain constant. Within this framework we examine how
adjacent preserved open space and alternative development constraints affect the private landowner´s
decisions.
We find that in the presence of rising income, preserved open space hastens regeneration and
conversion cuts but leads to lower density development of nearby unzoned parcels due to indirect dynamic
effects. We also find that both a binding development moratorium and a binding minimum-lot-size policy
can postpone regeneration and conversion cut dates and thus help to protect open space even if only
temporarily. However, the policies do not have the same effects on development density of converted
forestland. While the former leads to high-density development, the latter encourages low-density
development.FCT (Fundação para a Ciência e a Tecnologia
Urban containment: An effective tool for environmental protection?
This paper examines the effectiveness of urban containment policies to protect forestland from residential conversion and to increase the provision of forest public goods in the presence of irreversible investments and policy uncertainty. We develop a model of a single landowner that allows for switching between competing land uses (forestry and residential use) at some point in the future. Our results show that urban containment policies can protect (even if temporarily) forestland from being developed but must be supplemented with policies that influence the length and number of harvesting cycles if the goal is to increase nontimber benefits. The threat of a development prohibition creates incentives for preemptive timber harvesting and land conversion. In particular, threatened regulation creates an incentive to shorten rotation cycles to avoid costly land-use restrictions. However, it has an ambiguous effect on forestland conversion as the number of rotation cycles can also be adjusted to maximize the expected returns to land. Finally, in the presence of irreversibility, forestland conversion decisions should be done using real option theory rather than net present value analysi
Innovation and environmental policy: Clean vs. dirty technical change
We study a two sector endogenous growth model with environmental
quality with two goods and two factors of production, one clean
and one dirty. Technological change creates clean or dirty innovations.
We compare the laissez-faire equilibrium and the social optimum and
study first- and second-best policies. Optimal policy encourages research
toward clean technologies. In a second-best world, we claim
that a portfolio that includes a tax on the polluting good combined
with optimal innovation subsidy policies is less costly than increasing
the price of the polluting good alone. Moreover, a discriminating
innovation subsidy policy is preferable to a non-discriminating one
Protest attitudes and stated preferences: Evidence on scale usage heterogeneity
We contribute to the stated preference literature by addressing scale usage
heterogeneity regarding how individuals answer attitudinal questions capturing
lack of trust in institutions and fairness issues. Using a latent class model, we
conduct a contingent valuation study to elicit the willingness-to-pay to preserve
a recreational site. We find evidence that respondents within the same class, that
is, with similar preferences and attitudes, interpret the Likert scale differently
when answering the attitudinal questions. We identify different patterns of
scale usage heterogeneity within and across classes and associate them with
individual characteristics. Our approach contributes to better a understanding
of individual behavior in the presence of protest attitudes
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