A MANAGERIAL APPROACH OF CUSTOMER SATISFACTION DRIVERS IN THE CLOTHING INDUSTRY

More than ever customer satisfaction has become a key factor for all industry and business enterprises. The article explains about the customers satisfaction esspecialy in the textile industry. First part presents the concept of customer satisfaction and its place in current management models and tools. The following are the main theories on customer satisfaction with application on textile sector. The key factors affecting customer satisfaction is considered as: perceived service quality, perceived product quality and brand image. We intend also to explain why the ecological products have a more important role in the costumes perception.customer satisfaction, product quality, perceived value, textile products, quality management, competitive advantage

CORPORATE GOVERNANCE- A TRANSPARENCY INDEX FOR THE ROMANIAN LISTED COMPANIES

The purpose of this research is to analyze the corporate governance information disclosed by Romanian listed companies on the internet, with the objective of assessing the extent and the influence of several corporate characteristics on the level of inforcorporate governance, transparency, online disclosure, Bucharest Stock Exchange, RASDAQ

A MANAGERIAL APPROACH OF CUSTOMER SATISFACTION DRIVERS IN THE CLOTHING INDUSTRY

More than ever customer satisfaction has become a key factor for all industry and business enterprises. The article explains about the customers satisfaction esspecialy in the textile industry. First part presents the concept of customer satisfaction and its place in current management models and tools. The following are the main theories on customer satisfaction with application on textile sector. The key factors affecting customer satisfaction is considered as: perceived service quality, perceived product quality and brand image. We intend also to explain why the ecological products have a more important role in the costumes perception

Unlocking the Potential of Blockchain Technology in the Textile and Fashion Industry

The textile and fashion industry is on the brink of a major disruption, and blockchain technology (BT) presents a promising solution that could transform the industry by facilitating supply chain transparency, traceability, and sustainability. This article explores the potential of BT in the textile and fashion industry, with a focus on its current applications and potential impact. Using case studies and analyzing all announced blockchain projects from January 2017 to January 2023, we examine the diversity of blockchain applications across different aspects of the textile and fashion industry, including smart contracts and payment processing, supply chain tracking, sustainability applications, and customer engagement. The findings suggest an increasing number of companies are adopting BT, and that BT has the potential to revolutionize the T and F industry by creating a more transparent and efficient supply chain, reducing fraud and counterfeiting, and increasing customer confidence in products. We also identified the challenges and difficulties that may arise during the implementation of BT. This article contributes to the literature on BT in the textile and fashion industry, providing critical insights into its potential impact

ULTRASONIC ASSEMBLY [REVIEW]

The paper exposes the possibility of machine producesers to optimize the costs of clothes assembling. Ultrasonic systems being frequently utilized have many advantages on semi products of synthetic textile and technical textile. First of all, sewing – cutting process can be accomplished under high speeds and rate of losses can be minimized. Cutting seal applications are frequently used for underwear and sportswear. Slicing and unit cutting machines, as well as portable sealing machines are available for labeling sector. Products such as bag, pocket and cover can be sewed in a seamless manner for promotion purposes. All objects in terms of accessories are obtained in same standard. Our quilting machines are preferred in worldwide due to its threadless, high quality sealing. An alternative to the classic sewing assembly, with thread and needles is ultrasonic seaming. In ultrasonic welding, there are no connective bolts, nails, soldering materials, or adhesives necessary to bind the materials together. Ultrasonic is defined as acoustic frequencies above the range audible to the human ear. Ultrasonic frequencies are administered to the fabric from the sonotrode of bonding machine. The high frequency and powerful energy produced, when is release in one special environment, the ultrasound heating this environment. The ability to ultrasonic weld textiles and films depend on their thermoplastic contents and the desired end results. The paper defines the weld ability of more common textiles and films. The welding refers to all types of bonding and sealing, as in point bonding of fabric, or continuous sealing of film

COMPETITIVENESS OF THE PRODUCTS AND ITS IMPACT ON THE STRUCTURE OF EXPORTS - THE CASE OF ROMANIA

The paper analyse the evolution of the competitive advantages of the main products exported by Romania in the 2000-2014 period and the connection between this evolution and the current structure of Romanian exports. In the first part we calculated the Revealed Comparative Advantage Index (RCA) of Balassa, index for main groups of products exported by Romania the period 1990 to 2014 and we analysed the competitive advantage evolution. In the second part we presented the evolution of the structure of Romanian exports in 2010-2014 and we noticed that the recorded changes in structure of Romanian exports is in close correlation with the changing competitiveness of products exported by Romania. In this sense one of the most significant examples is given by the evolution recorded in exports of machinery and transport equipment that not only was raised every year but the sector succeeded and currently holds a competitive advantage in the market of these products - a market where it is knows is stiff competition. Although garment exports have recorded during the analyzed period the largest decrease, the advantages of the Romanian garment industry - labor force highly qualified endowing companies with machinery efficient, product quality achieved, flexibility and quick response to orders but also geographical position the country - still cause this sector recording still comparative advantages though its values are declining during the whole period analyzed

CORPORATE GOVERNANCE- A TRANSPARENCY INDEX FOR THE ROMANIAN LISTED COMPANIES

The purpose of this research is to analyze the corporate governance information disclosed by Romanian listed companies on the internet, with the objective of assessing the extent and the influence of several corporate characteristics on the level of info

FAST FASHON AND SECOND HAND CLOTHES BETWEEN ECOLOGICAL CONCERNS AND GLOBAL BUSINESS

The paper presents the concept of the fast fashion and how these lead to an excessive consumption of clothes and as result a growth of the worn products market. The paper also aims to establish how fast fashion is influencing not only the economy also the environment. The fast fashion model can also damage developing economies with a low household income, which are not the necessary most important markets of these companies. Our study has identified the influences in increased purchase behavior and focused especially of the positive relationship between income and clothing expenses. We found out that it is a large gap between the European countries regarding clothing expenses in year and Romania is for far the lowest consumer. It is presented the second hand clothes import-export trade during 2007-2012 and we found out that there is an inverse relation between the balances sheet of import-export of textile products between the developed and developing countries. The authors conclude that the Romania is the largest European importer of second hand clothes but has no large scale recycling. Since collection is done on a voluntary basis it can be confusing for population to know how and where to discard used clothing therefore it is recommended a focus on collection systems of second hand clothes. The methodology used for this paper has mainly been a literature study where both scientific literature, such as scientific articles and reports, and popular science articles have been studied. We also use official information provided from National and International statistical Offices. Academic research on the effects of redirecting used clothing from the waste stream is still in its infancy; however this paper provides some insights into the phenomenon which may add to the emerging literature.