Relationships Inside and Outside Libraries: From High-Tech to High-Delight through Collaborative Relationships

Joan Conger has worked as a professional librarian in electronic resource management, reference, bibliographic instruction, cataloging, acquisitions, training, and consortia leadership. She works as a consultant and facilitator to collaboratively design sustainable and ongoing leadership practices that best fit the organizational and service requirements of libraries, companies or consortial arrangements. She is the author of "Collaborative Electronic Resource Management: from Acquisitions to Assessment,” Englewood, CO: Libraries Unlimited, 2004.You plan and you hold committee meetings and you instruct, but how do you make that tech roll-out successful? The secret is in the spaces between. How do we create those relationships, both formal and informal, that launch a new technology into guaranteed, even enthusiastic, acceptance? In this facilitated interactive discussion, you will tap the combined wisdom present at this conference. Learn how to form those relationships within and outside your library that can turn your high-tech achievements into high-delight transformations