Industrial Self-Healing Measurement Systems

Automated measurement programs (i.e., placeholders for large number of measurement systems) are an efficient way of collecting, processing, and visualizing measurements in large software development companies. The measurement programs rely both on the software for data collection, analysis, and visualization—measurement systems—and humans for reporting of the data, design, and maintenance of the measurement systems. As the outcome of the measurement program—visualized measurement data—is an important input for decision making in the companies, it needs to be trustworthy and up to date. In this paper we present an experience report on development, deployment, and use of a self-healing measurement systems infrastructure at Ericsson AB. The infrastructure has been in use for a number of years and handles over 4,000 measurement systems in a fully automated way. Monitoring and self-healing of the infrastructure lead to the availability of measurement systems 24/7 and reducing the costs of managing the

Measurement-as-a-Service - A New Way of Organizing Measurement Programs in Large Software Development Companies

Modern software development companies focus on their primary business objectives, delivering customer value and customer satisfaction which often leads to prioritization of core business areas oversuch areas as measurement. Although the companies recognize the needand importance of software measurement, they often do not have the competence and/or time to focus on software measurement. In this paper we address the challenge of optimizing the measurement processes in modern companies by using cloud computing and by providing measurement (process) as a service for core business of the companies. Similar tothe concept of Software-as-a-Service we dene the concept Measurement-as-a-Service and describe how to organize a measurement program according to this definition. The Measurement-as-a-Service concept is well-aligned with measurement programs developed according to ISO/IEC 15939 and can help the companies to increase the benefits obtained from the efficient use of metrics