Book Review: \u3cem\u3eChrist and Krishna: Where the Jordan Meets the Ganges\u3c/em\u3e

A review of Christ and Krishna: Where the Jordan Meets the Ganges by Steven J. Rosen

Book Review: \u3ci\u3eKṛṣṇa and Christ: Body-Divine Relation in the Thought of Śaṅkara, Rāmānuja, and Classical Christian Orthodoxy\u3c/i\u3e

Book review of Kṛṣṇa and Christ: Body-Divine Relation in the Thought of Śaṅkara, Rāmānuja, and Classical Christian Orthodoxy. By Steven Tsoukalas. Eugene, OR: WIPF & STOCK, 2011, 310 pages

Book Review: \u3ci\u3eCaste, Gender, and Christianity in Colonial India: Telugu Women in Mission\u3c/i\u3e

Book review of Caste, Gender, and Christianity in Colonial India: Telugu Women in Mission. By James Elisha Taneti. New York: Palgrave Macmillan, 2013, 203 pages

Customer Satisfaction measurement procedures: one-dimensional and multi-dimensional approach

The purpose of this paper is to present an overview of the principal methods of measurement of Customer Satisfaction (CS) and to discuss their strengths and limits. Two approaches are dealt with: (i) one-dimensional measurement - namely the measurement of a single variable representing overall satisfaction of the good or the service (the focus here is on measurement scales); (ii) multidimensional measurement, that takes account of all the variables characterizing the CS complex concept. We analyze here compositive models (SERVQUAL) and PLS-Path Models. Finally, we provide some guidelines for possible developments

Analysis of peripheral industrial areas via multidimensional scaling: the EU case

Nel presente lavoro si propone la tecnica del multidimensional scaling non metrico come strumento per evidenziare aree industriali dell'Europa dell'est che, per ragioni logistiche ed infrastrutturali, risultano essere particolarmente decentrate rispetto a quelle dell'Europa occidental

Customer Loyalty Analysis in an heterogeneus market: a comparison between a priori segmentation and model based segmentation

Aim of Customer Loyalty Analysis is detecting suitable strategies to make loyal a customer. Like in Customer Satisfaction Analysis PLS-Path Modeling (PLSPM) is a suitable technique. As PLS-PM assumes homogeneity over population and customers\u2019 behaviors are different about loyalty, a PLS-Path model should be run in each homogeneous subgroup. Nevertheless these groups are not known. Then two way are possible: to use an a priori marketing segmentation or to adopt a model-based segmentation. The paper presents a short reflection on these different approaches

A client loyalty model for services supplied for middle-long periods

The paper describes a standard model for customer loyalty evaluation of services based on a continuing relationship with the provider. The relationship terminates when the customer shows a clear unloyalty behavior (switching to another provider or not using the service). Two different dimensions of loyaltyare considered: Behavioral Loyalty and Attitudinal Loyalty, that are analyzed in relation to Trust, Convenience, Overall Satisfaction and Inertia. The methodology is based on the Structural Equation Models

A customer loyalty model for services based on a continuing relationship with the provider

In the present paper we propose a standard model for customer loyalty evaluation of services based on a continuing relationship with the provider. The relationship terminates when the customer shows a clear unloyalty behavior (switching to another provider or not using the service). We consider two different dimensions of loyalty: Behavioral Loyalty and Attitudinal Loyalty, that we suggest to analyze in relation to Trust, Convenience, Overall Satisfaction and Inertia. The methodology is based on the Structural Equation Models

The Grace of God and the Travails of Contemporary Indian Catholicism

This essay discusses the challenges faced by Indian Catholicism, particularly as it seeks to adapt to and in contemporary, post-colonial India through the process or program of what is called inculturation, a self-conscious program of adaptation to Indian religion and culture. Since Indian Catholicism is constituted by so many irreducible persons-in-relation, the article focuses on the life of the Catholic priest, Swami Ishwar Prasad in whose life we may chart something of the inculturation movement and the Catholic tradition as it is found in North India region, in one rather long and rich lifetime connecting two centuries. The article seeks to show not only how inculturation is understood by one of its chief Indian architects, but also how and why it came to be so central to one person’s life’s work