Tourism education on and beyond the horizon

2017-2018 > Academic research: refereed > Publication in refereed journal201809 bcrcAccepted ManuscriptPublishe

Resident attribution and tourist stereotypes

202011 bcrcAccepted ManuscriptPublishe

Banding together in a festival context : examining effects of a joint-stakeholder external service recovery

202206 bckwNot applicableOthersThe Hong Kong Polytechnic UniversityPublished36 month

Linking customer-employee exchange and employee innovative behavior

Accepted ManuscriptPublishe

Tourist stereotype content : dimensions and accessibility

202206 bckwNot applicableRGCPublished36 month

Principal–agent relationship within a cruise supply chain model for China

202206 bckwAccepted ManuscriptSelf-fundedPublishe

Reconfiguring Chinese cultural values and their tourism implications

2015-2016 > Academic research: refereed > Publication in refereed journalAccepted ManuscriptOthersThe Hong Kong Polytechnic UniversityPublishe

Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries

202206 bckwAccepted ManuscriptOthersThe Hong Kong Polytechnic UniversityPublishe

Chinese outbound tourist preferences for all-inclusive group package tours : a latent class choice model

202011 bcrcAccepted ManuscriptPublishe